Kevin Shim,DDS

This is a hard review to write as I didn’t really ever get a chance to be treated by Dr. Shim. His office terminated our relationship before he began treatment. In my initial consult and exam with x-​rays ($ 432.00) with him on 10÷1÷2015 he came off as a very warm and caring person. I don’t have any reason to doubt that is true. I did have 2 quad periodontal scaling and root planing deep cleaning sessions on 10/​21/​2015 and 10/​29/​2015 respectively. The hygienist that did the work was top notch. I’m going to miss her. The price for those two sessions was $ 1,472.00.
The problem I had with the front office over insurance billing is the reason for only one star. And being terminated as a patient. That didn’t feel good. Questioning the ability of the office to navigate through my insurance companies is what got me terminated as a patient. They all seemed pretty nice until I had a problem getting my Health Savings Account (HSA) funds from my work plan. I made the mistake of emailing my concerns about being out $ 736.00 (I had to pay my half upfront at the time of the treatment) close to Christmas.
One phone call from the office telling me they were offended and upset that I’d question their ability in the single email I’d sent while I explained and said over a half a dozen times that I would help them and do whatever it took to move forward and get my money and theirs. I sensed the gal wanted me to apologize for my email but I didn’t say anything offensive. so I didn’t offer an apology. I was late to a meeting and just getting out of my car when the she called. After the gal repeatedly told me about her 20 years of experience and how she was offended i finally said if my questions soured the relationship with the office then I would need to seek treatment elsewhere. I again said I would do whatever was needed to move forward. At that point I thought this could be salvaged, but I for sure didn’t want to walk into an office getting the evil eye all the time either.
Today I got an email from the office that i was no longer a patient and all my future appointments were cancelled. The $ 12,932 treatment plan that Dr. Shim had worked up for me was null and void.
Kind of left me cold. And not feeling very generous with stars.

Outstanding experience each time I’ve been here. Great staff and Dr. Shim is a true professional. All the comforts including free k-​cup coffee and watching TV while having my teeth cleaned!

I had just sort of a consultation, but everyone seemed pretty cool. The place is nice and they’re great at informing you on what they’re doing. The office is super modern looking with nice furnishings. The TVs on the ceiling above the dental chair is a nice touch. I’m not too experienced with dental prices but they seem expensive. Other than that, I can’t say anything negative about the place. The women there sure are lookers, though!

Everyone here is fantastic! My husband is terrified of going to the dentist. When I called in to see if he could be seen that same day due to some pretty nasty pain, they were able to squeeze him in when they usually weren’t even open. When we arrived everyone was super nice and made the hubs as comfortable as possible. He is one to try to escape from a dentist office from fear of pain — but these folks had him at ease. Needless to say — he will be driving from Seattle to see Dr. Shim moving forward. A great dentist with a wonderful crew!

WOW, this was the best Dentist I’ve ever had! I found them on Unilocal and I won’t go do anything unless it has 5 star reviews. I had a broke tooth that my old dentist could not fix. Dr. Kevin Shim got me in asap and in one visit had my new crown on and done!
He has all the digital equipment — Digital ex-​ray and the digital milling machines to do crowns in the office, so my point is, that it’s all in one visit, no temporary tooth, no return appointments to finish up. He is the BEST! I’m moving my entire family into his practice. Everything is High Tech, you have to see this office.
The staff is so nice and professional, with a great attitude. Go see my new dentist, you won’t be disappointed.

I hate dentists. I hate the way the office smells, I hate the feeling I get when I go into one, and my god I hate the drilling. HOWEVER!!! This dentist, and office, has been a lifesaver for me. I can not reccomend them high enough to anyone who will listen. The office is very nice, clean and friendly. Everyone there is incredibly nice to me and my 3 year old son when we come in. they are extremly helpful finding you an appointment that fits into your time, and are helpful with billing.
Dr. Shim employs the nicest people. NICEST! Dr. Shim is friendly, reassuing, and professional. He is honest, does great work, and helps you along your way. Please, stopd being a fraidy cat like me, go see these people. Your fear of the dentist will go away within 5 minutes here. I promise!

I’m literally in the dentist chair as I type this. (using the free wi-​fi in the office). Dr. Shim and his staff are fantastic! Kelley is hilairous and professional. She cleans my teeth like no one’s business. Erica acts as Dr. Shim’s right hand and they truly function as a team working on my teeth. I’m 100% confident in her skills.
Dr. Shim is funny and totally puts me at ease. The shots don’t hurt (seriously) but that’s not even the best part. He is so forward with the technology that he is practically using stuff that is not invented yet. I’ve had a LOT of crowns over the years and you know how you go in for the drilling and the build up and the impressions and then get the temporary crown, THEN come back in a week and go through that same process to get the ‘real one’ one? well, here it’s all in one visit! He makes them in the office. (i think there may be an oven involved?) anyway, as i sit here on the wi-​fi my crowns (two today!) are being finalized. I’ve been seeing him for years and it feels like every time I come in he is using some new technology. love.
Let’s not leave out biling. The gal who manages the front desk, Emily, is always very friendly and remembers me. She also does all the benefit confirmations and works out the billing piece. She helps guide your treatment plan (as far as the money goes) with aplomb.
Oh. also, they text or email you to remind you of your appointment.
If you are in the Gresham or Troutdale area it’s a no brainer that you should come here. If you are in Portland then Premier Dentistry is toatlly worth the 20 min drive.
ok, gotta go. my cowns are ready!