Krupke Insurance Agency

Brian has been helping me for YEARS. He started out with just my auto insurance. Over the last 13 years he’s helped me with everything from home owners, rental properties, when the kids started to drive (they’re all grown and gone now — thank goodness), and all the insurance that my small business needs. Over the years, I have referred multiple friends and multiple family members to him as well and yes, he now handles their insurance needs as well (most of them anyway). Thank you Brian, it’s been a pleasure working with you!

This agency has never responded to any of our questions, does nothing. We will be looking elsewhere.

The agents and office staff at Krupke Insurance have always given
me superior service. I have been insured with them for over 10 years.
When I have called for additional insurance or claims advise I was
very impressed. After reading the other posts it sounds like there is
more to the story. Probably not a client they wanted anyway.
Keep up the great service. JA

This agency is lackluster to the say the least. From the time I began working with them to issue a suite of policies, the response and follow thru has been marginal. BRIAN KRUPKE, who is apparently the owner had indicated several times that he kept having to be gone and out of town to deal with family issues. They issued a policy for me then a month later I got notice from the issuing insurance company they were canceling my policy because it didn’t fit within their underwriting guidelines. I called the agent, BRIAN KRUPKE, and he knew nothing about it. He indicated he would broker another policy for me but never even returned my call. A week and a half later I contacted him to follow up, and received an «out of office» email. I called the office to speak with someone else, when they called me back the agent, KEVIN, who left a voicemail was very belligerent, and suggested that I start calling around to look for insurance myself, as they original agent, BRIAN, who brokered my coverage is out of the office. When I called KEVIN back I questioned the level of customer service they were representing in my experience with their agency. He spoke over me, made no apology and eluded to this some how being my fault.
I would NEVER recommend this agency. I am disappointed and dismayed at how someone can run a business this way.