Rally’s

This location is horrible after 10pm. They lack sourdough bread and do not make the classic big chicken sandwich. I feel as though this is to avoid the $ 1.49 sale. I remember having the classic big chicken from this location last year. I stopped eating here due to a lack of quality last year. I resumed a few months ago because many local restaurants are on the other side of the street. I’ll deal with traffic

A few weeks ago, I stopped around 10pm to grab a couple of burgers. Upon pulling up to the drive thru speaker, I ordered 2 Big Buford’s and waited for the confirmation and price. The worker came across again and I reordered for the second time and she said «have a goodnight» in a sarcastic tone. So I drove around to the window and sat there as she ignored me. She finally opened the window and asked what I wanted (but not as in my order). Apparently her saying have a goodnight while I was at the speaker was her way of saying get lost.
I ignored her sarcasm and said «I would like row Big Buford’s for the 3^rd time»
I handed her my card which she flung back into my car like a frisbee and shut the drive thru window
Another worker came up to the window and asked for my card back, but I was unsure if she had rung it up when I handed it the first time so was reluctant to give it to him again.
She took my bag of my food as it was handed over from the line and threw it.
I believe she may have been the manager and I believe the name was Sopie or Sophie.
Never been treated that way at any restaurant before.
I did call their corporate customer service number to let them know, but have yet to hear anything back.

I have visited this location several times with good experiences of fast and fresh food, but not so much today. We ordered fish sandwiches and small fry. There was nobody in line and when we sat at the window for about 5 minutes Steve said they must have to catch the fish. I always see the wait as a good sign it will be fresh. We get our order and off we go. Hmmmm these fries are cold but the bag of sandwiches feels hot so I am hopeful. I give him his sandwich and he immediately says this is very hard fish and the sandwich is cold. He shows me and tells me to bite the corner, but I can see that it may hurt my teeth we break the one fillet open and it’s nothing it appears that they cooked the fish to nonexistent status. So bad I have picture’s for you fine fold. I attempted to fix it by removing it but the other piece on his sandwich wasn’t much better the bread was soggy and I the cheese looked scorched onto the fish… it looked to me like it sat for awhile and when we ordered it they took the fish off the sandwich scorched it in the microwave then slapped them back on the cold soggy bun. We did not eat it. My sandwich had intact fillets and was warm but not good. It then dawned on me he wasn’t friendly either. I did the survey for them and told them I need a refund and will never go there again and I better not get sick.

Not impressed, the kids cooking that food seemed like the didnt know what they were doing, burger made me sick

I am only giving a 4-​star rating because of the fries. The Rally fries are the only thing I will get at Rally’s. I always go through the drive thru because going inside scares me and I need to update my tetanus shot before I enter.
Other than the gross looking exterior and interior, everyone I have ever dealt with going through the drive thru has been at least polite, not necessarily friendly, but polite and civil.

Good place to eat if you hate yourself. Seriously, how is Rally’s still in business.
I mean, fast food is generally a lower quality of food, sure. But this is some next level disgusting.
Also, their french fries seasoning is not good.

Late nights really do call for desperate measures as never in my life would I ever frequent a Rally’s location in the day much less in the night the only thing that they had readily available was wings and even that took some time to complete fine no problem there but the final product was absolutely garbage tasted nothing like honey bbq wings more like really old New Orleans excessive brown sugar very chewy wings never again