Tire Discounters

This is not only a review, but a recommendation on how to conduct your business with Tire Discounters. I knew my vehicle needed an alignment and I was also in need of a set of new tires due to the weatherman saying there is a good chance for some accumulated snow next week.
I have always heard Tire Discounters includes a free alignment with the purchase of four tires and they also recently opened a new store on S. Hamilton Rd. just north of 33. I jumped on their website, easily found a tire I liked, and gave the store a call to confirm that they had 4 of those tires in stock. The associate on the phone whose name I believe was Larry, was friendly and informative. He confirmed they had 4 of the tires in stock and asked I’d like to make an appointment. The time was approximately 10:40am, and I asked if noon was open. Larry said a noon spot was open, and I said I would see him then.
I showed up a little early at 11:45am, and was greeted by Larry. Ill admit I was skeptical on how «real» my appointment time was. I’ve made appointments at other places and they really don’t mean anything, because they’ll just put you in line with the other customers who walked in or because they’re backed up. To Tire Discounters’ credit, they had my name and tires I requested written down in a log book, and even though there were other customers, they got me right in even a few minutes early!
Instead of waiting in the store the entire time, I walked across S Hamilton Rd and grabbed a meal at McDonalds to waste some time. I walked back and sat in the modern waiting room. There is a nice flat screen television with plenty of chairs, but for some odd reason the television was turned to an infomercial. I suppose someone could have changed it but no one did. The store does have free wifi, but you have to ask an associate for the password. Since they were getting busy the associates were both constantly with customers so I didn’t want to bother them for the password. (My tip, just leave the darn wifi open like everyone else does!)
Another cool thing about the waiting area is its equipped with another flat screen television with approximately 8 camera views of the workshop, so you can see your vehicle being worked on. If that’s not enough for you, there is also a huge picture window between the workshop and showroom if you want to keep a real eye on your vehicle kind of like the Paranoid Rob Lowe guy from the commercials.
Not even an hour later, my car was equipped with new tires and a fresh alignment. My 8 year old 115,000 mile SUV (Keep in mind my Ferrari stays in the garage in the winter,) j/​k! Drives like she’s brand new again!
I DEFINITELY recommend making an appointment before you go, because as I sat there waiting, I heard them start giving walk in customers about an hour and a half wait time before they could even get their cars in because the store started getting busier.
Another plus was this was the morning of January 2. The Buckeyes had just played a really late game the night before, but the store had PLENTY of employees staffed and working out in the shop.
I’ll probably buy all my tires from Tire Discounters in the future even though it’s not the close place.

I stopped here after discovering a flat tire when I came out of Giant Eagle. I just wanted to get it patched but the service manager said it was beyond repair. The cheapest tire was about $ 100 which I didn’t have. Evo, the service manager, was nice enough to look for a used tire that would help me get on my way. They had exactly one and at a fair price! They put it right on and I was in and out in about 35 minutes. Thanks for the friendly and great customer service. Happy Holidays!