Smith & Son’s Disaster Kleenup

Quick to demo and collect insurance money. Inept at reconstruction. Incapable of keeping you informed of what is going on. Nice people, but Smith and Sons has not been able to get anything done in the 17 weeks since tearing up my house. This has been the worst experience, bar none.

I had the misfortune of having two emergency water disasters in my Santa Maria condo in a four month period (late 2011 — early 2012). My tenants found Smith & Sons and they were there both times for the emergency dry-​out, handled the homeowners insurance claim (along with liability claim due to neighbors unit being damaged both times), and handled the repairs in a timely manner even while it was tenant occupied. Had some issues with the insurance company not matching their quote and they worked very closely with the agent to ensure that insurance paid for all the damages! They made managing these disasters as an out of town landlord VERY easy… Over the last six month, I have had with linoleum bubbling and a couple issues with the «lips» on stairs separating, upon making the call to them, they had someone at property within 24 hrs to repair at no Cosette did a quality job and they stand by their product! It was a pleasure working with everyone on their team! I would recommend them for an emergency you have on the central coast!!!

Wow! This is an amazing company! Our plumbing backed up & we have icky water in bathroom & in bedroom. They came out immediately & accessed the damage. They had to tear out carpet & cut out part of wall due to water damage. They were so kind & understanding! All the people who did work @ our home were excellent craftsmen & very kind! They kept us updated & did the work in good time & great quality! This company rocks cuz it’s made up of great people who provide excellent service!!!

Arsonist set fire to the building behind my house. That fire torched my fence, everything I had in the backyard and parts of my house. The disaster was further complicated by lookie loos wanted to see what happened. Smith & Sons came out right away and were extremely professional. They helped me with the insurance company and got a temporary fence installed immediately. I can not thank them enough for the peace of mind they gave me during a trying time. I highly recommend this company.

We had a major plumbing leak from the toilet supply valve in our downstairs bathroom. It had 3 inches of water covering the floor; the hall way, and two rooms were also completely saturated with water. Not knowing who to call I looked in the Yellow Pages. The first ad I saw was ServePro… after about ten rings on the phone, no one answered so I dialed Smith and Sons where the phone was immediately answered by a very polite lady who listened to my plight. I was contacted shortly thereafter by a technician from Smith and Sons. Within the hour two vehicles arrived at our home and immediately surveyed the damage and recommended a course of action. The two technicians, Jacob and Mark were incredibly competent and helpful. Without hesitation they began a well thought out approach to remedying our water damage… and it was Christmas eve! Smith and Sons is a business that truly cares for its customers and they will go the extra mile to make sure that you are completely satisfied. They are an exemplary company, dedicated and concerned and I would recommend their services without hesitation.