Chili’s Grill & Bar

Stopped here for lunch as we were traveling during the holidays. Two of us had the chili & salad. The chili was watered down and the cucumbers in the salad were old. Our server, however, was very attentive. The quality of the food was very disappointing. Oh, the rather large young man as the hostess needs better training. A hostess should have an upbeat friendly personality.

Top 3 worse restaurant experiences of my life. Walked in at 9:30pm. Two employees talking at hostess stand, neither acknowledged us. After 2 minutes, decided to sit ourselves. Sat down, server came up, first words out of her mouth «I’m off at 10.» Came back 2 minutes later, gave her our order, saw her again when the food came out. Didn’t see her again. We then went to the bar to order a drink, since we didn’t see our server again. The bartender told us last call at 10:30pm, ordered drinks. At 10:55 saw another woman sitting at the bar, walk behind the bar and poured herself two beers. We asked for another round, and was told last round was half hour ago. Asked about the woman who poured herself two drinks, and was told she works here. Didn’t realize chili’s was a backwoods mom and pops bar. This chili’s has no management and the white trash that seem to be all related that work here, do whatever they want. You expect mediocre food and service at chili’s, but when you get backwoods service, something needs to be said. If stopping by gulfport, this isn’t your run of the mill chili’s. Go anywhere else. This was 4nov15, incase upper management reads Unilocal reviews and wants to know why this chili’s location has such terrible reviews.

I ordered a lunch combo to be picked up and set it for pick up at 1:05 pm. I got there around 1:10 and made it back to where I work to discover that my food was not fresh. I also specifically asked at the counter to make sure there wasn’t any mustard on my burger and I was told no, it had only meat and cheese. I went to eat it and discovered that there WAS mustard on it and therefore I couldn’t eat the bottom bun and had to do my best to wipe it off the patty. I will eventually they dining in here but I’m really disappointed with my first time doing a mobile oder with Chili’s.

I never expect exceptional service from a huge chain, but our experience was just ridiculous. Our server was not only not attentive at all, but outright rude. This was not our first experience like this with this particular server. The management was not helpful in any way when we asked to speak with someone. Hopefully they will make more of an effort in the future to ensure that the people keeping their business running are content.

Ugh. Sat in the bar area. Drinks take forever. Appetizers came out with the entrees. And the place is half empty. Skip it.

It seems like the Gulfport Chilis would see what a terrible rating it has and try to work on getting it back to how it was 5 + years ago. We went weekly back then. It started going downhill so we quit going. We decided to give it another chance last night and it’s worse then ever. Every customer in our area had a complaint when their plate came out. The one star is for the damn good margarita I had.

If you come when it’s busy, your going to wait. Oh not a problem? Just remember you are waiting for mediocre food. You are waiting at least five minutes that’s right a minimum of five minutes before you even get asked what you want to drink. By the time they come to take your drink order you have decided on what you want to eat. That will take awhile, and let’s not forget being forgotten when you just want a drink refill. Mediocre food mediocre service. Chili’s do yourself a favor hire more people.

Great service for the big crowd we had.
12 total. And the waitress killed it. Never miss a beat. And out of the 12, 8 were kids.
Great service. Everything when great!

Any establishment that gives military veterans and active duty service members a free meal on Veteran’s Day deserves 5 stars. I went in thinking I would be getting a free grilled cheese sandwich or something but I was wrong and I’m glad I was. They had 7 options to pick from and I got the American burger with fries. It was GAF and to be honest, it was so good I would have paid for it, if it wasn’t already free. I personally want to thank Chili’s for appreciating veterans and I will be back next year.

For a Chili’s, honestly, it is as good as it gets. Quick service, great food compared to other Chili’s I have eaten at, clean atmosphere and extremely easy checkout! Chili’s now has electronic devices at each one of their tables in which you can easily swipe your card and tip without waiting for the waitress to bring you your check. The concept is absolutely genius and made the Chili’s experience that much more enjoyable.
Pros:
–Quick seating, even when it is busy (I went on veterans day and we were seated with-​in ten minutes, which tells me they have a sufficient system in place)
–Clean atmosphere
–Friendly and tentative customer service
–Comparably the best Chili’s food I have ever had
–Alcohol beverages were made perfectly
Cons:
Our first batch of tortilla chips were stale, chewy and lacked seasoning. However, each batch taken to us after that were fresh and flavorful.

I hate this Chilis more then i have ever hated a restaurant before. The service here is so unbelievable that words can’t describe so i will just warn future diners. The ‘manager’ lady looks like she just stepped out of a smoke infested trailor– her attitude is so bad i wonder how chilis got so desperate they had to stoop so low as to employ such a mean non customer service oriented person. — this Chilis is definitely not the norm but unfortunate for me this is where i live now. DO NOT pay on their bullshit card swiper on the table because appearently what you put on there doesn’t matter because you will get charged for whatever they decide to charge you– regardless of what you sign for. Thats ok– i can live without this place and their little lack of customer service cost them a long time customer. I have a feeling they don’t care.

Food is above average for comparable restaurants. I really like their table side guacamole service, along with their chips and salsa. Its better than most of the run of the mill mexican joints. Hamburgers are very good. Baby backs are not over cooked and come in different varieties. Note that I have gotten a rack that was obviously heated up from the refrigerator and sauced haphazardly once. Service is slow when they are busy. but always friendly. I like their table kiosks for ordering, playing games, and the tab.

Do not come here!!! Save yourself from unwanted aggravation ! Used to be a really great place. … Not anymore

First off it took them 10 min to seat us and they had at least 15 open tables. It took our waiter 10 min to come then another 10 for our drinks. It took 20 min for our chips. Then after asking for our food another 20 min later it came out cold. Our waiter was do busy splitting checks for another table. We asked to speak to the manager he came out and said they have been trying to get him help. Well that would be true if our food wasn’t freezing cold. The worst management I have seen at a restaraunt ever!

Oookay so worst restaurant experience of My life!!! So first our id’s get checked multiple times and were questioned on them, no biggy right? We get our drinks and order a flatbread to start. The wrong flatbread came out, we didn’t notice. The server apologized, then brought us the wrong one again. Again no big deal, it was still good. She orders soup and salad, salad first, naturally both of our main courses come out with no salad. Her spoon is already in her soup, takes a bite and looks mortified as she pulls it out. There were two spoons stuck together by what we think was chili. The manager, for the third time now comes and talks to us, looking like a dog who pooped in the house. They’re now out of the soup she ordered so she just requests her salad, which she had to order again. By the end of it all the manager looked terrified, our bill was slightly discounted and we went on our way. I haven’t been in the states in quite some time, not a good return experience, do NOT go here.

It’s ok

Wow. Why? Called in an order. Went to get it. It seems they forgot to make it. Shocker. What a bunch of flaming douche knuckles that work here. Oops, did I say work? Dweeb with the ‘hawk, you are lame. Bartender my arse. This place is staffed full of tards that should be home playing video games with their moms, not serving food. FAIL. Never going back.

We know that choosing to eat at Chili’s is a gamble. It is amazing, I’ve been to Chili’s restaurants in at least 3 different states, and you can count on poor service and bad food no matter what Chili’s you go to.
Now, this particular location was somewhat satisfactory the first two times we went. Food was okay, service was acceptable. But tonight… oh geez. First, I want to say that the waiter was nice. But his service still left a lot to be desired. At least 10 minutes passed between each trip he made past our table. He apparently put in our order wrong, because the grilled chicken I ordered for my daughter came out as chicken crispers. We politely asked him to exchange them for the grilled chicken we ordered. 15 minutes later, we got the grilled chicken, which ended up being raw in the center. So again, we had to request a new order of chicken. So my daughter waited nearly an hour for her food, and of course we ended up having to take it to go. The cherry on top? We had a coupon for her to eat free, and the waiter still tried to charge us for her kids meal. We also never saw the manager he assured us was coming by. Even with all the screw-​ups, we never really got mad. Just will not eat here ever again.

Went to Chili’s tonight with my family. Haven’t been there in a long time. We all had the 2 for $ 20. My Mom and Step Dad had The Tortilla Chips & Salsa for their appitizers and my mom had the Quesadilla Explosion Salad and my Step Dad had the Ribs with Original Sauce and Fries, my Grandma and I had the Half Order of Texas Fries with the Cheese, Bacon and Chives with Ranch Dressing and Jalapenos, and both my Grandma and I had the Chicken Crispers, I had it the regular way with the Fries and Corn on the Cob, and my Grandma had the Chicken Crispers with the Mashed Potatoes and Apples.
I know there are a lot of great things on the Chili’s menu, but it is one of the only restaurants that I get the same thing I have always gotten since I was a little kid, I love though Chicken Crispers they take me back to my childhood. I love Chili’s the food is always good and the service was great. Will go back.

My wife and I have eaten at this Chili’s 3 times since it opened and I have to respectfully disagree with Heather P. I have not been satisfied any of the 3 times. The food has consistently been served cold. The taste I’m sure would have been good had they been served at a decent temp.
We only went back this time cause we got a coupon emailed for a free appetizer. The place is always busy so I figure, hey it must be good to stay that busy, right. uhuh… We split the trio app and fajitas. Hot spinach and artichoke dip that wouldn’t melt the cheese, chili and cheese fries and yep wouldn’t melt the cheese. That one came on a hot plate with a hot cover for the handle,…didn’t need it. The tortillas came in one of those covered containers and they must have been in there all day.