The Home Depot

Everyone ask if they can help you but as soon as you say yes they start complaining. We asked for loading assistance with a large item and the cashier never called for it. Then I asked someone else who asked the same cashier to call. She made a smart comment and paged someone after 10 minutes of waiting. They never came and we managed to get the item in the car. Terrible service. Visit Biloxi for better service!

If you are looking for a home repair big store I suggest the cedar lake home depot or the D’iberville Lowes. I have to say Rae from Gulfport store is awesome but everyone else there wouldn’t have the capability to door greet at Wal-​Mart. Spent $ 3600 in windows electrical wire toilets etc. I arrived at the pro-​desk for checkout 10 min till close (as a business owner a $ 3600 sale is worth a few more min of time and courtesy. NOT here). Scratched windows robot manager refused to give any discount… okay no biggie… the skinny bimbo and old hag assisting Rae were very rude and accused us of trying to stealing 3 sodas… are you kidding me??? you locked the door and my family wanted out for fresh air as the 45 min wait was nearly as bad as pulling teeth. Remember you are Mississippians known for your hospitality and charm. And to top it all off she over charged me for 1 extra window so now I have to go back to the store to see what is next. I WILL NEVER COME TO THIS HOME DEPOT A AGAIN! (AND IM A PRO MEMBER)
NOTE TO THE CAPTAIN OF THIS SPACE SHIP:
1.) Premote Rae. (very helpful and customer oriented lady)
2.) Clean the slate of anyone who cant represent your establishment in a professional manner.
3.) Better inform your crew on what their job actually is and let 1 person do the job without needing the help of 4 others… after-​all its a scanner and a cash register…
4.) you will be please to know Hoods building supply was very happy to take my $ 6,700 for cabinets and tubs the day after…
Unilocalers my advice is steer clear from this inconsiderate establishment.
Update: I recently returned to the store to discuss order details and the night manager (African American male) forgot his name sorry. He was extremely helpful and apologetic for the issues that took place and seemed genuinely concerned to regain my business. You have a bright future in management and I personally hope you go far. Thanks

This home depot is the worst, the employees are rude, everyone you ask for help either doesn’t know or has to find someone else to help you. The paint department is the worst. I have been taking my business to lowes now and will continue to go there.

Had a good experience around Christmas time. But the staff doesn’t seem
very informed. One questioned the validity of my price matching app on my iPhone. Said I could have just made it up. She eventually asked her manager who approved it immediately.
Visited again today and felt like the only employee who knew how to help me was the one I asked where the restroom was.
I asked one if they stocked marble and she talked in circles and told me they order from somewhere else. When I asked of they could get me some in small sizes she didn’t bother to listen and told me they didn’t stock it. I got it the first time.
Another employee I asked where the barbecues where located and she just said «uhhh.» And told me they had some outside.
I do like the military discount and the store is very clean and well staffed. I just haven’t gotten an overwhelming sense of knowledge or care from the employees I’ve spoken to.
Also the location stinks!
But maybe with some pressure to know more about the store and training to listen better this could be a great store.

Typical home depot with all the tools, building material, and stuff you need around the home and work cite. After Katrina getting help in the store was impossible, That was 4.5 years ago and service has greatly improved. Getting someone on the phone is a bit difficult but calling the prodesk has always worked for me. I fax my order over and have picked up. No problem. Only a 3 star Home Depot but could easily be a 4 if the location was easier to get in and out of.