Walgreens

Just a little, almost imperceptably nicer than the Walgreens on Grand and 21 and with a Minute Clinic, I’ve come here often enough for work physicals and sometimes to get a prescription filled they can’t nearer to home.
The offerings are nearly identical, and the clientele has a 15% better cash flow than the one in my neighborhood, judging by the cars in the lot.
I like that Walgreens tracks my purchases there now and every so often gives me $ 5 off a purchase when I’ve accumulated enough points. Now if they could get their card readers to take cards with chips and Samsung pay, we’d be in faster business.
All in all, this place is worth coming back to.

Just had a very positive experience with the Take Care clinic. Made my appointment online, checked-​in 15 minutes before appointment, name was called on schedule, got my two vaccinations, and I was on my way!

I was in this Walgreens this evening and witnessed a customer completely disrespect and talk down to a cashier because an item was out of place. The customer could not have been more rude but Andi, the cashier, maintained her professionalism throughout the interaction. I personally would have lost it on the customer. Other customers in line were even commenting on how rude she was being. I applaud Andi and how she handled the situation.

Their clinic is AWFUL. No one there to assist. Just a sign saying no more patients today. I understand being booked. What I don’t understand is the complete lack of caring and customer service. Would it be that hard to help those who are new to the clinic and SICK? Maybe help us find another Walgreens that could take us? I got nothing but a death stare from one of the people when I asked if the sign was right that early in the day. They will never see me again. CVS saved the day and restored my faith in humanity. They were so different than Walgreens.

This is based solely on the clinic side of the business. What a hot mess! I checked in at 9:04 am with one ahead of me. I didn’t get out until 11:00 am. Nothing but waiting. Something in the process appears to be broken. Go to a Dr. folks, not worth the aggravation.
Everything else in Walgreens is A+. Clinic. .. never again!

Great variety of over the counter medical supplies and other seasonal items. The customer service is good, just kind of spread a little thin.

When I found the listing for this location and noted the content of the first review in 2010, I had to double check the address on my prescription bottle to affirm that I was about to post a review for the same location. This is it … but in another way, this is not the same location, at least in terms of what I have experienced.
I have been a customer at/​of this location for about as long as it has been open, with the exception of an 9.5 month ‘sabbatical’, the result of Walgreen’s and Express Script’s inability to compromise and therefore, renew their contract. I went to CVS during that time, and I can say without hesitation that I am very happy to return.
The Pharmacists at this location are accessible, friendly, helpful, informative and very dependable, and their Pharmacy Technicians all share the same attributes. I have never encountered a situation in which I was ignored or mistreated by a Pharmacist or by a Pharm Tech. In fact, it has been quite the opposite. They greet me by name, ask how I am, and wait to hear my reply. If Pharm Techs are occupied and a Pharmacist may be between filling prescriptions, she will come to the counter to accept prescription order drop offs and subsequently offer an estimate of when prescriptions will be filled, answer customer queries, or distribute filled prescriptions and checkout customers; anything to tend to customers’ needs. If everyone is occupied and unable to tend to a customer upon approach, someone at very least will acknowledge that customer, and offer assurance that he or she will be tended to very shortly. If it is still too busy and delay continues (a rarity), a call for assistance is put out over the PA, and help from elsewhere in the store arrives within a couple of minutes.
The retail area to this store is always well-​stocked and orderly, and floor employees, Stockers and Store Managers included, are happy to assist, and even will escort you to where a sought product is located. Cosmetic and Photo Counter personnel and Cashiers are professional and pleasant. This location is perhaps one of the best run retail stores that we patronize, drugstore and otherwise.

It’s a Walgreen. What can you review about a drug store? It serves its purpose. It always feels a bit run down and beat up in this location. Not my usual choice, so I can’t say I’ve been here a bunch, but no one see, s happy here.

They have a take care health clinic here which is great! The problem that I had came from the assistance, or lack of it, in the pharmacy. I went there with my daughter for an ear infection check. The nurse practitioner prescribed an anti-​biotic and let me know that it would be about ten minutes and to check with the pharmacy if they hadn’t called me after ten minutes. So ten minutes passed and I went up to check, I was told that there was an issue with my prescription (they didn’t have our insurance on file), I let them know that I was going to self pay and then she walked away. I then asked how long she thought it would be and was met with the answer «Its hard to tell». This may have been fine, if I hadn’t witnessed them standing around and complaining about how their hours had been cut. In fact after I asked my final question they just continued talking about how their hours were cut. They should be careful or they will be cut right out of a job.
***Update, When I finally took my prescription to another pharmacy (CVS) the pharmacist asked why my daughters dosage was so high. I should have taken this as a clue as about three days later we were in the ER with an allergic reaction. The doctor on call said that this could have been triggered by the overdose of the antibiotic.***
Downgrade to one star… I would give none if possible.