They ruined my son’s tie. The Guthrie location is useless, and defers to the main office in Edmond. After leaving numerous messages, I finally got to speak to the plant manager. They blame someone else. No one will take responsibility. I was told to bring his tie to the Guthrie location and they would attempt to repair the tie, and I did. Now one will respond to my multiple phone calls. I’ve even emailed the corporate headquarters and was ignored. I paid them to ruin a tie, and they refuse to respond. They now have my tie and I can’t do anything about it. When I speak to a real person at the Guthrie location they shrug their shoulders and say to call the Edmond office. I give up! I will never use any Comet location again. Their service is AWFUL!