PIH Health

I came to this medical center because it is close to home.
If you try to make an appointment with one of the actual licensed doctors, they will tell you they don’t have any availability and make you an appointment with a nurse. Or from the other side of the building, I noticed every time i go to the PIH Urgent care, you get a physicians assistant and never a doctor. Is there a shortage of doctors at this location? I get for non-​serious conditions you get a PA to diagnose you, but when it comes to the neck, you really should do better.
Anyway, long story short, I went in twice, one to the Urgent care side, and once to the Family practice side, telling them of a neck pain, LEVEL EIGHT PAIN (to my knowledge, that means its pretty damned unbearable but you can still live). They prescribed me pain meds and muscle relaxers and physical therapy when they SHOULD have had me get an MRI. When I went to get physical therapy (no, not at a location that they recommended because who would make that mistake), I found out I ACTUALLY have a herniated disc because the FIRST THING THEY TOLD ME TO DO WAS TO GET AN MRI. It’s your neck, its a dangerous place, there are a lot of nerves, spinal chords and spinal fluids. I guess I should have trusted my own instincts and demanded a referral for an XRAY or MRI or ANYTHING.
I can’t believe that this is the level of care you get at this place. If the nurse or PA didn’t know my condition, or what to do with it, then they should GRAB A DOCTOR. I mean they were nice and god bless their souls but seriously, I am never coming back to this location.
I only gave them one extra star because it is clean and the people are nice. If you want to see a real doctor, I don’t suggest you come here.