Charm Beauty Salon

Love this place and everyone that works there. I only go for eyebrows but have gotten all my family to come here too. Everyone loves their eyebrows since they started coming here.
My favorite is Rehaza. She really listens to how I want them done and doesn’t take it upon herself to do whatever she wants with my eyebrows.
The place is clean and was recently renovated to accommodate their growing threading business.

Okay so I called to make an appointment here and I was slightly late so I had to wait. The wait got to long do I went with a woman named Alifa I think.
Alifa was very kind and talked me through everything. I got an under arm wax and had my eyebrows and lip threaded.
The reason I gave this place 3 stars was because my left eyebrow is looking crazy and I hate it. I have prom tomorrow and I’m hoping the woman who does my makeup makes me look somewhat normal.
But besides the eyebrows, my lip and underarms are perfect!

They moved the threading area from the back of salon. They expanded to an area of the right side of the main reception desk. Still good at threading, and they are still cash only.

Terrible service!!! Had an appointment and waited for 3 hours for a cut and they took everyone else before me. Do not let anyone cut your hair there! They do not listen to what you want and they will cut it how they see fit. Took me a year and half to grow out my hair. Went in for a trim and one lady cut off four inches

Silvia did an amazing job on my eyebrows! Taking the time to consult and shape them. Will definitely be back! Only down side, parking is hit or miss.

I discovered Charms from a friend who grew up in the area. I needed a nice blow out one Saturday morning since I was, ummmm, getting married later that evening. (LET me be clear, we had a destination wedding but got married in the church the week before our destination wedding) I came here right at their opening, was taken quickly by a nice Dominican lady (many of them are) who did a nice job and while talking to me discovered I was getting married. She was shocked, and then I explained the situation. She decided I needed a nice half up-​do, and it loooked great. Since then ive been coming twice a month for my blow outs (expensive habit). I’m never picky about who does the blow out, but i did have one Italian lady who did it and i HATED it, full of hairspray, i had to wash out the next day. Since then, i try my best to get Dominga, who does a beautiful blow out and is very sweet. This is not a place i would get my color done, or walk in to a random person for a cut, but for a wash and blow out, it’s perfect. The wait can be a bit annoying most days since it does get really packed, so come with time. They also only take cash, so hit up the atm!

I go here to get my eyebrows done by sudabeh and she’s the best she keeps them natural and crisp, I literally can’t find anyone that does them as good as her and I’ve been getting mine threaded for years

Afia is the best. I will always wait for her no matter how many people are in front of me and definitely go to her if you need threading!!!

Afia is the absolute best! She has been threading my eyebrows for the past 7 years and I refuse to go to anyone else! She is very professional and takes her time to perfect your brows. She does not disappoint!

I went to get my eyebrows threaded and it was ok. I wasn’t very impressed. When I walked in the man at the entrance barely spoke to me. He just told me to go in the back room. They were not friendly and the place is dirty. The girl was eating lunch and when she came to thread my eyebrows, she didn’t wash her hands and all I could smell was her food. Left a very bad impression. I will never go back.

I was very disappointed with the service here hence why I never came back. I wanted to get an ombré of blonde at the bottom and black up to typical ombré look right? Wrong when I arrived I waited 2 hours just to be seen and then when I was finally seen I showed the girl (I forgot her name) a picture of the ombré I wanted she didn’t even look at she proceeded to bleach my gray to the point where my hair turned gray which is nbd considering I figured she would die it blonde and black. 1 ½ passes by and I see my hair not only did she rush the job I was unhappy. Instead of my hair being half blonde and black the whole back of my head was blonde there was no black over it or nothing. When I told her it didn’t look like what I wanted she proceeded to tell me. «There are no rules for ombré. & she already spent enough time on me so she couldn’t do anything else for me «.horrible service and staff is barely trained.

Never again. Afia has always been my go to but service has been on the steady decline. The waxing service is gross they double dip whether it’s at the chair or in the private rooms. I gave two stars because a long time ago I would have given three.

Lavinia did a great job on threading my brows just now. She is super sweet too. Place threw me off at first but don’t judge a book by its cover. This spot opens at 8am so I will be coming after work again!!!

Elaine does an amazing job !! I would definitely call for an appointment especially on the weekends this place gets very busy. The parking situation is the only thing that really sucks.

Charm is the only salon I go to for waxing and threading. I love Afia because she does an amazing job without hurting me. I have been going there for about 5 years now and absolutely love it. Her hands are magical! If Afia is busy or not available I wait for her only because she’s the only one I can trust with my body. when I go for a waxing I’m done within 20 – 30 minutes and threading takes about 10 minutes. She’s super fast and clean. Afia will always give great customer service even when she’s super busy. I would definitely recommend Afia if you want a waxing and threading. The prices are reasonable so that’s even better. I mean you get great service for a decent price. The place is clean and the owner is friendly too. Definitely go to Afia!

You get what you pay for. By far the lowest salon prices I’ve seen for waxing but the rooms are tiny and cramped with people waiting since they accept walk-​ins (don’t expect anything upscale or fancy) and they don’t use gloves (even for Brazilian wax) she did disappear for a bit so I can only hope she was washing her hands between services. Don’t get me wrong, the woman who waxed me did an awesome job (I forgot her name, sorry) compared to people I’ve gone to at other places, but if you’re used to the cleanliness, professionalism and sleek design of places like European wax center, this is not the place to go. And for the record, I have No experience with them as a hair salon, I have been here one time for a wax. If you decide to go, just be prepared for crowds and questionable hygiene
*edit* have returned several times and I think it is the prerogative of the technician to wear gloves or not, I have seen both instances now. Also go earlier in the morning to avoid the crowds, but if you don’t call ahead, wax techs aren’t in until 8am

I have been going here on and off for years. I deal with Sylvia for waxing and threading. Service is definitely not consistent at all. Sometimes I swear she’s blind with all the patches of hair she leaves. The owner is persistent on asking if I want a manicure. They don’t even have manicure stations. They sit you in a dryer seat and pull a table over to you. Its ghetto. The overall salon is dirty and dingy. Parking is horrendous. Skip this place. The waxer will do a Brazilian wax and then do your eyebrows without even washing their hands. Talk about passing HERPES or even worse!!!

Poor management. After calling to check the hours for eyebrow threading I was told to come to the salon. He advised someone would take me even if they were about to close. I drove from mahwah to hackensack with 10 mins before closing.
The guy I spoke to was there when I got there and told me to go to the back where one of the girls would take care of me. Lol yeah right ! They bitched at each other saying you take her, no you take her leaving me really uncomfortable. I walked away from them pissed the hell off. It’s a hood spot so what did I really expect.
As I walked out the man who I believe is part owner says to me what happened. I said they won’t take me. He responded come back tomorrow then. What a way to take control of the situation!’ Yeah ok… I’ll come back… never!

Came here based on reviews for this place. I needed a quick haircut, nothing special.
I didn’t realize this place is huge!!! It has about 8 haircut stations and all were full. The have 2 mani stations that were full and girls in the back threading and waxing. Glad to see this place so popular. You can tell there were many regulars there. They took me with no appointment. I only waited for about 5 mins.
The shampoo girl didn’t speak english but man she can wash well. My stylist was so nice and sweet. She did do a great job blowing out my hair. I feel it was a bit overpriced. I paid $ 40 but felt like I should of only paid about $ 30 or under… Anyways it was still good and the owner was really nice.

I can’t believe I’m just now writing a review for this place. I’ve been coming to Charm for almost 2 years now to get my eyebrows done and I love the work they do.
I don’t go here often anymore only because I now work in Manhattan and they are closed by the time I get home.
Eyebrow threading is a cheap $ 8 but I walk out feeling SO much better. If my brows aren’t up to par I feel like an absolute mess. Ladies, I’m sure you know what I mean.
There’s usually a short wait and I don’t go to anyone in particular, whoever is open.
This place is CASH ONLY, which annoys me, but if you don’t mind the fees, there are 2 banks on the corner.