GEICO Insurance

This place is busy. Phones are ringing and people are walking in… but it’s all for a good reason. This office knows what they’re doing and no matter how busy they are, they will take their time to explain your policy and answer questions. I know because I had a lot. I shopped around and decided to purchase my policy from Geico because my rate was fair and coverage was excellent. As a first time car owner they made me feel very comfortable.
I also don’t think the bad reviews this place has are fair… the local office clearly doesn’t have any control over the company’s national marketing campaign.

Great company overall. I have been insured with GEICO since 2005. The claims response is unprecedented and surpasses many of the experiences that others (including my wife) has previously experienced.

I HATE GEICO. Hate.
Somehow they got a hold of an old, expired, completely irrelevant driver’s license number (when I have a perfectly useful, current license in another state entirely), and did not contact me beyond sending a single letter that I never received. Instead they simply cancelled my coverage. Without saying anything. It wasn’t until I was logging on that I saw my account had been suspended. When I called to ask why on Earth they would have cancelled my coverage (I have a new car and have never been in an accident), they said my license had expired. This entire experience cost me nearly $ 1,000 — the price for a new policy (increased because my coverage «lapsed») and the cost of breaking a NY state law that every registered vehicle be insured. This is quite literally the opposite of their tagline. I did not save 15%. I actually spent 100% more than my last policy. 100% more. Think about that. From a lapse in coverage that their computer caused.
Every time I talk to a sales person (who for the record have all been nice and patient with a rather irate customer), I laugh when they ask if I’d like to role my insurance into another policy. Really I am counting down the days until this horrendous policy ends so I can sprint to a new insurance company. Sprint.

Worst insurance company out there! Overpriced, low coverage for the price, horible customer service.

This is a review for GEICO in general. I called over the phone and can’t find the category on Unilocal,so I will just review GEICO on the phone while I was in NY.
Well, they didn’t save us 15% like the commercials tell us we can save. They saved us 75%. Not a joke. I actually called Allstate first to see if they could beat the absurd price of Liberty Mutual. Allstate said they couldn’t beat it and the guy on the line actually told me to call Geico. He said he didn’t know why but GEICO is always able to beat all the other insurance companies in NY.
The guy (TED) was awesome. He stayed on the phone with me the whole time, and even called my fiancé up (we were both on the line) as he discussed our options.
We hadn’t even bought the car yet, and they set the whole thing up.
We are on the way to get our car now and the insurance is good to go. AMAZING!
THANK YOU GEICO!

GEICO customer for 16 years, 2 vehicles, no claims, no tickets. Recently was slowing down at a light on a busy 4 lane road, going about 15 mph. A guy shot out of a service station on the right, making an illegal left turn across 4 lanes of traffic and over a solid yellow double line. Ran in to the front of my car. GEICO determined that I was 25% at fault. Accordingly, left me to absorb about $ 175 of the repair cost on my fully insured vehice. I am paying GEICO about $ 2000 a year in premiums on my two policies. So, to ‘save’ themselves that $ 175 they will loose me as a customer forever. Morons all round there. Their adjusters, on the phone, sound like robots. Everything they say they are reading out of a manual. Just use the website. Saves you the annoyance of hearing their bored voices.