DONOTGOHERE! The people who run this location are disrespectful and rude! I had never been here before, and decided to stop by today. The woman was hostile because we didn’t preorder, even though when we tried to call the message on the phone said they were not taking orders, but they were open. She screamed at us from behind the register, and said maybe next time we will preorder. I don’t know your business model, and should not be expected to have to know these things, especially if your website, phone system and location signing do not indicate this. The way this business treats the public is disrespectful and pathetic! I encourage you to NOT patronize this establishment!
Nancy F.
Évaluation du lieu : 3 Manhattan, NY
The pretzels were cold which did not make it as delightful as I expected and probably not worth the calories. But you cannot go wrong with Philly Pretzel factory.
La T.
Évaluation du lieu : 4 Butler, NJ
Love these pretzels. Great treat to bring to parties and BBQ’s! Buy a dozen, freeze ‘em, and heat up as needed. YUM!
Amy H.
Évaluation du lieu : 5 Flanders, NJ
Talk about customer service! Wonderful owners. I asked for custom made pretzels for my daughters end of year party and they delivered. We pikes fairy wands and pirate swords. Perfect for the 1st graders! I ordered over the phone and the transaction was super smooth. I highly recommend them for parties!
Joseph N.
Évaluation du lieu : 4 Wayne, NJ
It’s not bread… get it? Stopped at Philly Pretzel Factory on a whim. I’ve never seen one before and thought«why not?» They have every kind of pretzel you can think of, and all at a low price! I decided to go the boring route and ordered a classic pretzel. The baked pretzel had perfect crisp golden brown exterior with a soft doughy center. The pretzel wasn’t overly salty and was served piping hot! I’m glad I stopped in!
Carolyn H.
Évaluation du lieu : 4 Rockaway, NJ
Decided on a whim to stop here to grab a treat to bring to a party. SO glad we did. We asked about a platter of Rivets(small pretzel bites) and were told by the cashier that it would be a short wait as they were just putting a batch into the oven. No problem. Ten minutes later we walked out with a huge platter of warm perfectly baked soft pretzel bites with 2 dipping sauces — very generous portions of melted cheesy goodness and a nice spicy mustard. And all for $ 20 — and that was the half platter. While we waited the lovely lady at the counter chit chatted with us and told us all about their other offerings. Can’t wait to go back and sample some of those. If need a new party treat idea, definitely try this place. You won’t regret it.