Howard Johnson Express Inn – Amherst Hadley

I’d probably give it 2 ½ stars… I got a room for $ 50 on Travelocity and pretty much got what I paid for. The hotel isn’t palatial but it’s certainly not a dump, either. The bed was comfortable and the room was clean. The wireless internet was working way too slowly and the TV was old (I know – you get what you pay for). The breakfast was mediocre – the only piece of fruit was an apple that was spoiled on one side. And the woman who checked me in wasn’t all that friendly (the woman who checked me out was nicer). OK for a one night stay but I wouldn’t stay any longer.

One of the worst places I’ve been in a while. They were over booked, canceled and reaffirmed my reservation. But failed to give me the room I reserved instead making me have to get a roll away! On top of this I checked in and went to dinner. When I returned they had given my room to another party!!! AND they let that party remove my items form the room some had to wait for them to get me another room! Why not do this the the other people?! I will NEVER stay at this place again and would NEVER recommend it to another person. I would have given zero stars, but I’m not allowed

Easily the WORST hotel I’ve ever stayed in. Terrible accommodations.
And the housekeeping staff stole my groceries. I’m a very fair person and this was no accident. They even left door open. The manager reseeding herself by refunding the money, but nothing can replace the feeling of safety.

We had a fantastic reception here and the room did not disappoint.
Having never stayed there before I was very pleased with the room — it was massive and very clean and tidy.
I would recommend this place as a clean effective hotel. The stairs were a little confusing — but hey that’s the least to worry about.
Breakfast was good and checkout was seamless. A good pit stop.

Overpriced for what you get… They got you great location but the updates were made in 1970’s. Formica that was manufactured in the 70’s but staff was nice.

This is a disgusting, run down, cheap, and dirty shack. not hotel. The corporate office needs to come and check this place out — before knocking it down with a wrecking ball. I knew it would be a sacrifice for quality because this is a place next to Umass and lets face it, its a HoJos… but just a lack of care and the sliding glass doors are all old, rusty and have sharp edges that my friend cut her finger on. We weren’t in the room very long because we went to a show at the Mullins center but I felt like i needed to leave my socks and glove on every time we walked back in the door of our room on the 1^st floor. The bathroom was deplorable — the toilet was green and brown with 40 year old scuff marks throughout the inside. Enough to make you gag. There are burn marks and tears in the vinyl counter tops inside and out of the bathroom to display clear evidence of a crackhead being there!
UGH! Not even work 40 bucks but we paid well over double that
The staff is also comprised of college students that will gladly ignore you for 15 mins and eat dinner in their sad little lobby kitchen with their boyfriends.
. NEVER again. I still believe we brought home bed bugs from that place. Don’t bother with HoJos… pass this place by or simply sleep in your car to make sure you don’t bring home any diseases.

At UMass for LAX tourney. Felt lucky for the overpriced room due to the close proximity to the fields. Just glad my wife wasn’t with me. We woulda been moving. Not bad for the dads flying solo. Just an older beat up property.

This place sits in a prime location and could be a nice place. It has been there since before I was in high school and has always held the same standards, a rundown, shabby old hotel that needs a serious upgrade and renovations. The place looks nasty from the outside and it used to have a Howard Johnsons restaurant attached to it, but that is no longer. It is surrounded by brand new hotels in fact one across the street is a Holiday Inn Express and outshines this place. The spot is a haven for local college students from the 5 colleges to frequent and party and do who knows what. Don’t let the cheap prices fool you, this place is not even worth that price. The rooms are rundown, the linens are old and the bathrooms are falling apart. Even the hallways and the lobby are beat up. Skip this place and pick one of the 20 other hotels in the area that are a bit more expensive but worth it.