Excellent place to stay. Clean and nice bed. Great hot breakfast. Restaurants and stores walking distance. Big seating area for breakfast with a nice fireplace. Indoor pool and sauna. Will recommend this place. Reasonable fare for the room. $$
Lisa W.
Évaluation du lieu : 1 Wheaton, IL
What a terrible experience. First, they are pet friendly but there’s no information on their website about their fees and you can’t book a pet friendly room online. Second, the toilet in our room was broken. They thought it was user error… after they tried themselves and realized it was actually broken. Lastly, and WORST, the room the room they put us in had fleas! About an hour after we noticed a little bug on the bed… it jumped and I immediately realized it was fleas. After searching our dog(who is treated monthly with flea preventative), they were all over her! By this time it was 1am. The hotel moved us 2 doors down. After giving the dog a bath it was 2am and we had no choice but to stay. I complained on checkout but nothing was done except to refund our pet fee… which wasn’t even enough to cover the cost of the frontline needed to kill the fleas on our dog. Do NOT stay here. The whole hotel has got to be infested and they aren’t going to do anything about it.
Joan S.
Évaluation du lieu : 5 Jackson, NJ
This is not a Ritz but for its place as a budget hotel, it is indeed 5 stars. Staff(Stephanie) was very professional, room super clean and amenities were lovely. Rate was great. Highly recommend!
Andrea A.
Évaluation du lieu : 2 Burgettstown, PA
It is what it is. No upscale brand. I have posted pictures, keep in mind, it’s no Hilton, they allow pets, and we did not ask for the room to be recleaned. We were tired from traveling and didn’t want to deal with that. We stayed here because we were traveling with a pet and no other hotel near by allowed pets. We rented 3 rooms, 2 double queens for our daughters and their families, one king pet room for us. Cons — Pet rooms stink, stink, stink! We had to buy lysol and candles to burn to get the smell to a tolerable level. We have stayed in many rooms that allow pets, this one was BAD. Upkeep of the rooms is not so good… please view pictures. Pros — our king pet room was quite large, comfy bed, with a decent size fridge. Everyone was friendly and helpful. Breakfast area was large, with many food choices. Close to a grocery store and fast food. The pool was clean and the temperature of the water was good. Common areas of the hotel were very clean.
Paul V.
Évaluation du lieu : 2 Alfred, NY
The positives: very friendly service upon check-in, very roomy and comfortable lobby(much more so than most Choice Hotel properties), comfortable beds and large suite with plenty of room for four. Negatives: old thermostat with no temperature controls, tiny TV with no HD, a very small and dirty pool that was cold(keep in mind it’s indoors) with the hot tub non-functioning(son was very disappointed) and very poor breakfast — again by Choice Hotel standards. The biggest issue, however, was dirtiness and smell. Upon entering the basement level(we had our small dog with us and apparently that’s the floor where pet owners stay) the first thing you could smell coming off the elevator was cat urine. In our room we had a couch that was filthy and appeared to have dog dander all over it.
Bill M.
Évaluation du lieu : 4 Geauga County, OH
This hotel was a second choice when we were turned away from another close by. What a great hotel! The room was extremely comfortable. There were plenty of towels and supplies. The hotel staff was nice. Because of this experience, I may make Choice Hotels my primary hotel chain when I travel.