Haleakala Bike Company

Great bike company and great bikes! Easy check-​in process, and comfortable ride to the top of the mountain. After the sunrise, we were given our bikes and allowed a leisurely time to be able to ride down (at your own pace), and you just needed to return the bikes before late afternoon.
MUCH better than other bike companies that we watched on the way. Some had the group riding tight together, with a van following them. No time to enjoy the view, ride at your own pace, and truly enjoy the experience.
Trust us — pay the few extra $$ to be able to go at your own pace — it’s worth it!

Did a sunrise bike tour. The whole process start of the pick up to end with drop off was many hours but well worth the very early day. Cory took us up and was so entertaining with his stories and tour guide.
The ride down was great to go at your own pace and get to see so much. Definitely fun with a small group.
Dress warmly. They provide excellent gear and equipment.

Amazing!
I took the bike rental for 39 $, and it included a car rack, a helmet, backpack with repair kit.
Now this is the deal! In my opinion this IS the way to ride from the summit! I took my wife and a kid (they don’t ride) all the way to the summit, for the sunrise (was stunning) then we hiked the crater (one of the best hikes not to be missed) and then I actually rode from THE SUMMIT-​10 000 ft! The commercial companies are not allowed by the NPS to go to the summit so if you book the guided ride they take you to the summit and then down to about 6000ft where you start your descent.
The difference may not seem as that big of a deal right? It actually IS. THE MOST SUBLIME RIDE I HAVE EVER DONE IN MY LIFE (coming from a cyclist) WAS THE RIDE DOWN! AND THE MOST AMAZING PORTION OF IT WAS FROM THE SUMMIT WHERE YOU RIDE ABIVE THE CLOUDS!
So do yourself a favor and rent your bike.
The company is great– they have a very good new and tune up Kona bikes with excellent disk brakes and suspension, not dome of the «Walmart» bikes some other companies put you on. The service is great snd the are very friendly.
I would recommend them in a heartbeat!

Seriously one of the coolest things we’ve done on our vacation yet! Make sure you get Tim… He was absolutely hilarious and full of great info, he definitely made our tour!!! (If you have a sense of humor he’s your guy) Do the bike tour with the sunrise! You have to be up super early but we did this the day after we arrived so we weren’t on island time just yet. They take you up for the beautiful sunrise, then you take the bikes back 23ish miles. Definitely dress warm, layer up for the sunrise it’s chilly early in the morning, then you can put your shorts on for the bike ride. Truly an amazing experience!

Great experience from the time we were picked up from our hotel to the time we returned from the easy 23 mile ride down to their shop. Informative, fun and the most memorable sunrise that we’ve ever seen! Make sure you dress warmly for the sunrise, your at 10,000 ft and even on Hawaii its cold and windy at the summit!
A most especially with these great folks when on the island.

We did the Express Bike Tour. The staff was helpful and knowledgeable! The driver Kemo was so funny and made sure everyone was safe and set before leaving and as he left down the mountain. It wasn’t an issue that the national park was closed because 6500 feet was plenty high for this first time rider, and even though I was a little shaky so high up to begin with, I had a blast with my husband, especially as we rode through the town. Would recommend this to anyone.

It was a great day. No complaints. Seemed better than the guided tours or other events going on around us. I liked the ability to go at my own pace, have breakfast, etc…

Seriously, stop doing your Haleakala bike ride company research and go with this company! They were not only well priced, offered lots of different touring options, had FANTASTIC and well-​maintained bikes… they were also totally FUN and FRIENDLY!
We listed this activity on our recent trip to Maui as one of the BEST! We were also super lazy and opted out of the sunrise ride. We were totally stoked, ’cause we were able to sleep in, have a great breakfast, and avoid the cold morning temperatures.
But…if you’re adventurous, naturally an early bird, and ah-​LUV sunrises… the early bike ride is for YOU! Just know that check-​in is at the «crack» (around 3:30am).
Our check-​in was at 9am (or was it 9:30am?) — it’s best to always check current programs, btw!
We were also allowed to bike down on our own at our own speed. On the way down, we stopped by the FABULOUS Kula Lodge… you MUST order the pizza and the Mauitinis! To DIE for!!! The crust is thick, but as light as the clouds we just rode through!
Know that near the bottom of the ride, there are some brief hills to ride up, so be prepared to have a little bit of a workout (which we totally appreciated after that pizza!). Thin gloves and a light jacket/​sweatshirt helped keep the digits and core totally comfortable. Bring a small bottle of water to stay hydrated.
This is a total MUST DO and with Haleakala Bike Company, you’ll be totally stoked!!!

Exactly as promised! Everyone was friendly, bikes were decent and the ride was fantastic! My wife wasn’t going to do it but they talked her into it and she had a great time too. Love that we could ride at our own pace (fast), have a lunch at Kula Lodge, and cruise on into Haiku.

My wife and I did the sunrise tour. The journey up the mountain was terrible, no fault to our driver, there are just so many switch backs. The sunrise, views of the crater, and the bike ride down more than made up for the ride up. This was an excellent experience.
No reason to be intimidated about the ride. Although my wife and I are avid road cyclists, we have never really ridden mountain bikes. The equipment supplied by Haleakala Bike Company is first rate. The bikes came with disc brakes, and I would not want to be without them. We witnessed other companies with BMX bikes or inferior mountain bikes; I am definitely glad we selected this company.
We actually went «off» course and rode down to Paia. This added a 6-​mile uphill portion (from Paia back to Haiku) to our ride.
HINTS: If you do the sunrise tour, make sure you know the entire plan for the morning. We thought we were going to have time to walk around the park after sunrise, but the van headed down shortly after sun up. We did make a lap of the summit in the van, but it would have been great to hike up. Also, don’t settle for the standard observation platform. Take the short trail up and around the first hill. There is a morning drummer on the hill and it is a great place to meditate.

Did the sunrise with another company 10 years ago and it was OK but crowded and slow going down.
We found Haleakala Bike Company doing an option to go down at your own pace. Bingo! Much Better, Much Faster! Skip the super early sunrise run and do the later short crater tour and then the run down at your own pace. 23 miles all downhill! Kimo was a great guide and the office staff was excellent. Excellent Kona bikes too!

What a great experience! Austin was a witty guide, he had a ton of funny info to tell. It was a awesome photo op for sunrise. It was definitely chilly at the top of the mountain. I highly recommend wearing the windbreaker pants/​shirt that they provide. The ride down was beautiful, amazing smells through the lavender fields. This is something I would highly recommend to everyone. This tour is at your own speed versus other tours that follow behind you in a van.

Our plane arrived at 830, got to our hotel at 930, and had to be up at 145 to make it to the pick up spit by three. I was hesitant to get up this early on vacation. The experience up to the volcano was amazing, but let’s talk about this company. They were well prepared, pleasant to deal with, and had the best bikes of all the companies (we saw a few others and I couldn’t help but smile and be glad that I didn’t have to ride down on their bikes). Our driver was funny, informative, and helped us understand all the right places to take pics. I couldn’t be happier with these guys. My bike was well prepared and I had no problems. What was nice is that they made sure that we knew that if we had any issues-​to call them and they would be there shortly with a replacement bike (which i knew they had plenty in their trailer and and on top of their van). I wouldn’t hesitate to use them
Again. Thanks for making my first day in Maui one that will be hard to beat!

Wow!!! We did the sunrise bike for our honeymoon and it was absolutely great! The bikes here are better, the staff is friendlier, and they also have the best route planned out of the bunch!
Austin was a very entertaining and friendly tour guide, and made sure we were taken care of every step of the way. Not to mention he knows quite a bit of knowledge that is very interesting on the way up the mountain! Supposedly it was his first sunrise tour but he seemed like he had been doing it for years!!!
This company was very kind, we had a hiccup with our reservation but they quickly fixed us up ! They advised us of all the best breakfast spots, and made the trip an overall great experience. And by the way, it is FREEZING at the top of the volcano, so take the windbreaker that they offer!!! This is definitely something my wife and I would recommend to anyone, and you will have a blast!!!

The drive up to the volcano was entertaining and the cold weather gear provided for watching the sunset was lifesaving. It was a beautiful experience and I totally recommend it.
The bike ride was only on paved streets, no trails. The bikes provided were not the really the best material you can get, but sufficient for the downhill on the road. However, the price of 120 $ p.p. (we drove to the shop ourselves and were not picked up) is a little hefty.

Bill was our guide. I have to give them only one star though as they recommend eating at a Mexican food restaurant called Polli’s that was awful. They probably get a kickback as they give you a card for free nachos to take in. To make matters worse the restaurant did not honor their card. Card clearly says nachos though. See picture.
When I told the bike shop about it they said” oh ya we heard that”.
Pick another bike company until they stop this!
EDIT!!!
The response below from the manager clearly indicates the professionalism of the company. I received no free item period! Everybody is given a card to this very poor restaurant and suggested to stop there. We bought 2 meals with Margaritas as well as the Nachos so it was not like we went there for some free item! There are many choices so it does not make sense? It is one thing to have the restaurant charge an additional $ 13 for what was supposed to be included with the card, it is entirely another when you get a non caring response from the bike company once you report it. The two responses from the 2 employees that worked there were,“We heard that before” and «Relax your on vacation». It was their dismissal of acknowledging the problem that led to the rating in the review. Biking down the mountain is a fun trip! However there are so many companies to choose from… Is this one the one you really want?

Don’t let the two stars discourage you from the experience… the tour was fantastic. What we did NOT enjoy was our guide.
Our guide spoke monotonously the ENTIRE 1.5 hr drive up the volcano, and recited the exact same thing after we watched the sunrise. He continued to review the directions and instructions 2 – 3 times, which was ridiculous as we each had a map. The guide was clearly boring everyone, and making us feel worse and worse about potentially getting lost on the ride down. He repeated the same thing 2 – 3 times and became frustrated when no one has any questions… A MAP IS SUFFICIENT.
Lastly, the guide was really pushy and rude as we were dropped off at the top with our bikes. He individually asked each person «Did you have a good time?» practically insisting on a tip. It made my group feel really uncomfortable.
We loved watching the sunrise, and the trip down was great as it was on our own (highly recommend), but I wish the guide would have let us sleep on the way up, and treated us like adults and not children when listening to his directions.

This was a great experience. It definitely was a little scary! For someone who has enjoyed cycling and rode 23miles for a triathlon before, it was a fun challenge. Anyone could do it. Though, I would not recommend for any who are afraid of heights or usually paranoid about danger.
The service was great. Drivers were knowledgeable about the island and told lots of interesting info. They have all the gear you need. Definitely bring a small backpack and dress warm for the top. Make sure you can store your extra clothing in your bag. Cash is good so you can stop and snack at a great bakery and other places on the route.
We made it down from the top with stopping briefly three times to take pictures and eat. Arrived back to the shop at 9:20am.

I loved the idea of riding down at your own pace, but somewhere around 3AM when they were giving us directions back to the shop (about a dozen forks and turns to memorize) I missed a step. Several hours later, my group got confused and made a wrong turn. Pedaling up hill in rain gear sucks. What you may call a «fork in the road» I call a perpendicular turn.
My recommendation to the bike company is to put markers or signs on the street poles that indicate where bikers turn. With an unguided tour and several unmarked streets I was a little surprised by this. Overall, had a blast and would do it again.

I’m going to be honest.
Let’s preface this by saying I’m a tall and above average weight gal with anxiety and a bad base of plantar fasciitis. (A real catch eh?) I’m also a fairly avoid bike rider when I’m not injured. I’m athletic (my injury was from a half marathon last month actually). All that considered, here’s my review.
I was already in a weird mood because we accidentally went on the 2 hour van tour top the crater which was boring beyond belief and set our whole day back 2 hours. We sat in the far back of the van and couldn’t hear a thing in the tour anyway.
Then we get to the bike ride, and I wasn’t quite prepared for how long it is (about 26 miles) or how fast it was. You are not coasting down, as some say, you are riding the brakes down. This put a lot of weight bearing on my hands which ended up bruising by the end of the day.
It also was crazy to go downhill so fast with cars right beside you.
That said, halfway through I really enjoyed the scenery, figured out how to balance my weight by shifting the weight from my legs to my hands to my bum.
It was pretty to look at, and harder work than I thought at that altitude too.
Do it with a partner to help keep you company, have a spotter if you are doing self guided, and also to eat with afterwards.
It was an experience I’m glad I had and I might do it again, but not with the van tour. Just not my bag.
All of the employees are amazing though, truly.