The Umauma Experience

Tyler and Katie made this adventure fantastic for my friends and I wholeheartedly; their passion and enthusiasm for their work allowed us to have a great time and truly see the Umauma Experience firsthand. They made us feel completely safe and valued. Thanks guys!

My husband and I are on our honeymoon and signed up for the Zips line tour! I was a little nervous not being completely comfortable with heights! Right off the bat the staff were very welcoming and even comforting! I felt safe and I wasn’t afraid to ask questions. I never felt pushed or rushed! The scenery was amazing! I am so glad we had this experience! I totally recommend it! The waterfalls you get to see are amazing! I was in a small collision incident, but the crew were on top of it and went above and beyond to make I was safe and felt comfortable moving forward! They really put themselves out there for you! It was awesome! I would do it again in a heartbeat! By the end of the tour I was comfortable enough to go upside down! I highly recommend this company!

I’ve never been zip lining before in my life, but that was no problem here! The employees knew exactly what they were doing and they were very humorous and light-​hearted which eased my tension. They encouraged us to try some tricks (flip upside down) on some of the easier lines, I didn’t really want to but I did eventually. The key to going upside down is to bring your knees to your chest and let go of the blue rope they have you hold. It’s actually a hands-​free ride because you’re strapped in so well that you don’t have to hold on. It’s a little scary at first but just relax and have faith in the harness. If one of them break, you have another one as a back-​up! But nobody was in any danger of that so no worries! I wish I could have tipped the guides but the tour itself was not cheap. Of course, the cheaper ones are the dodgy ones of you know what I mean. I also recommend you have someone in your group rent a Go-​Pro so they can record the views and your group’s epic/​not-​so-​epic tricks. I showcased my flailing bird pose on the 9^th line and gave everyone a good laugh. :) Good times.

To get here, take Old Mamalahoa Hwy towards Hakalau, HI 96 710 and then make a Left turn on Leopolino (there is a large mansion on right side La Nina) and then turn Right at end of street on Old Camp Rd. Don’t trust your GPS!
This was my first time riding a zip line and chose 9 line zip line. Note it can drizzle in June. Staff are friendly, zip lining is fun, safe, there is no brake for you. You just ride down, you can grab tether down by waist lean back lift knees and go upside down if you like or just ride down. With small hand movements turn left to go right or turn right to go left to steer if you happen to face backwards. Lines 2 and 4 are fun, there is a wooden suspension bridge that you walk across that is also fun. You do go by some waterfalls which is nice. Worth a look, 5 stars

My family had so much. As for it was my birthday when we went, we were recommended the bugger joint in Hilo.

We had a great time zip lining over trees, ravines and waterfalls. The area is very scenic and you can also see the ocean in the distance. The staff are excellent. When they mean a minimum weight of 35 lbs, they really mean it. At just 35 lbs and headwinds, my seven year old needed help to reach the end of the zip lines due to lack of momentum. However, the staff are so good and the zip lines are so friendly, even to novices, everyone is sure to have a blast. Highly recommended!

Family and I ended our week vacation to Big Island zip lining at Umauma Falls. Our girls (9 and 12) had an absolute blast. Have to admit my wife and I enjoyed ourselves throughly as well. The guides were fun and entertaining. The views were breathtaking. Highly recommend for families visiting the Big Island!!!

Best ziplining ever!!! Not only is it a bargain for 9lines but every single person it beyond helpful and nice. My experience here was great love all the views. The zip line instructors were so patient and really took their time to teach us and made the whole experience fantastic! I loved it thanks to everyone!!!

We had a wonderful time ziplining with this company. The views are amazing and waterfalls are breathtaking. All of the staff were really awesome especially Joe!

First things first. I am deathly afraid of heights and have a complete irrational fear of falling to my death via anything you can think of, even in my own car while driving but I knew I needed to do ziplining while in Hawaii. There was no question.
So of course we planned nothing ahead of time and tried to book something after Christmas while we were on Oahu. After looking at several of them, we ended up here because we were still able to book something while we were on the Big Island. With it being right before New Years we knew we were chancing it and that many places were already sold out. Honestly, I don’t think we got «stuck» here. It was a great time with some great views.
We were lucky in that it was quite sunny and clear so it was great to see the ocean out in the distance. However, according to our guides, it’s much faster when it’s raining.
There are 9 lines total. After getting into your harnesses and then a bumpy ride to the top, there is a quick lesson of what to do. Because of the types of harnesses that they use, you can actually go down upside down if you want. The first 4 are tandem — so you can go flying down together, included the longest run, #4. After #4, #5−7 are three in a row but single lines. You don’t stop to get the group back together, once you are done, you are getting hooked right into the next line. Then you end with #8 and 9. There is a bridge in between 4 and 5 (don’t really remember). The views are amazing. With the last run, which goes right by the visitor center where the next set of folks are waiting their turn, you’re done and can’t believe that it’s already over. I would say it took about an hour and half or so. I guess it depends on how slow folks are.
You can bring your own GoPros, or you can rent them there. They tell you to bring nothing with you in case they get damaged or lost. However, since we all use our phones nowadays for everything, they leave it up to you. Several of the folks in our group brought their phones, but there were several moments of «oh holy crap» so it’s at your own comfort level I guess. I wish I had thought of this before, but there were several ladies were wearing fannypack like pouches. I could have totally used mine that I wear when I run. It would have been a perfect place to put my phone.

We went on a 10 am zip line tour. Absolutely loved it!!! Amazing views, the weather was perfect, and the staff was awesome. Highly recommend. 100%!

I don’t have enough time to tell you how awesome they are here! Super safe, beautiful lines, friendly and funny staff, and more. What more can I say? They are amazing here in every way! Two enthusiastic thumbs up!

With three zipline options on the big island, I wasn’t sure which one to try. After reading the reviews here however, I figured it’s our best bet.
If you have any doubts which one to try, let it go and book this one.
Fair price and great location.
Friendly and knowledgeable crew that made you laugh, comfortable and safe.
Awesome views, bridge, waterfalls, etc.
Great snack area to relax and enjoy the views
GoPro options
Dual and single ziplines
Snacks
You get the picture. Whaa??? You’re still reading this? Go start zippin!

A friend of mine was visiting from Oahu and really wanted to do the zipline experience at this place. I have a tremendous fear of heights but I decided I would just suck it up and go do this. My goodness… I’m SOOOOO GLAD I did!
This zipline affords you some of the most breathtaking views of waterfalls and landscape you wouldn’t be able to see otherwise. The staff is incredibly fun, attentive and entertaining. The only thing they don’t tell you, prior to the excursion, is you should bring a light sweat shirt or long sleeved sweater of some sort. When we got there it was sunny and beautiful, however, the weather shifted and ended up turning on us, leaving us wet and cold from the passing rain showers. Luckily, it was only on two of the nine runs we did and then the rain stopped. Just bring something to wrap around your waist in case the weather turns on you. Rain or shine, this is a must do!
The website tells you to plan on 3+ hours for this experience, however, if all you are doing is ziplining, you will only need a little over an hour. My girlfriend and I were worried about the timing since she had a flight back to Oahu that afternoon, but we were finished with the whole experience in less than 2 hours.
Take your time to enjoy the absolute beauty of this place and be sure to tip your guides… they’re AMAZING!

What an incredible experience! The views are absolutely breathtaking and with nine lines you get your bang for your buck. I was part of a group of 4 and we had opportunities to zip side by side on the parallel lines. We scored a group discount, too, so be sure to ask about promotions.
Hano, Matt, and Keoni were wonderful guides. They were very experienced and knowledgeable about the course. Even as a nervous first-​time zipper with a fear of heights, the guides had me flipping upside down and learning how to steer in no time. They were also super friendly and hilarious. We also purchased the go-​pro rental, so we have the whole thing on an SD memory card. pretty rad perk.
Highly recommend! And to the people at Umauma, mahalo nui for the experience!

We had a fantastic time on the zip lines. Took our 2 boys, 8 and 11. The guides were SUPER nice and great with the kids and with everyone. We ate berries along the way, learned a lot about the plants and the area.
The views are spectacular, and the zip lines are great.
It was one of the boys favorites of the trip. HIGHLY HIGHLY recommend it!
I am 49 and managed to finish run 9 upside down and filming myself, despite my fear of heights!

We did the zipline experience and had a lot of fun. The guys were experienced, friendly, and funny.
The ziplines they had, had their own break system which was great. I’ve been zip lining before in Costa Rica and had to manually break myself, so this was a worry free experience.
Would recommend if you’re looking for a cool way to experience Hawaii.

My husband and I loved the umauma zip line! Amazing views! We didn’t add on the go pro. Part of me wishes we did but there were many times where you are just spinning so I don’t think you would gain much at that time.
The guides were excellent and water was provided at zip lime #4. On the drive up you can see awesome views of the mauna kea summit.
Parking was no problem. Bathrooms clean.
Don’t forget to tip the guides! They are awesome!

AMAZING! 18 waterfalls, 9 zip lines. I liked that you didn’t have to hike in between each line. You just went from one line to the next. The suspension bridge did not have gaps between the steps where you have to worry about falling thru and you are securely fastened so it was fun.
The 2^nd line was the scariest but fun.
There is a visitor center that has covered patios for those that chose not to zip line or they can tour the tropical gardens with free admission while they wait.
The staff here are exceptional! Would highly recommend it!

Totally Awesome. Fun for all ages. Very helpful staff, made my daughters (and wife) feel very same. Do it upside down!
Expect about 2 hr duration. We started at 11:00. Gives you more time to explore the east side of the island.
No restrooms on the way, make sure to hit it before you start.
Bring or rent a GoPro!