The Drain Cleaner

First had them out in March 2015 to replace a toilet flushing mechanism. Did quite good work. Call them again in July 2015 to replace black iron pipe in the basement that were showing signs of rusting out. They did not show up to the scheduled appointment due to a emergency pipe burst. They did not show up to the scheduled appointment a few days later and no explanation was given until I contacted them a few weeks later (after an out of town trip) to find out their plumber Mike had apparently fallen off a roof. Gave them a third chance and they were once again a no show to the appointment with no explanation given.
In all 3 instances I had to contact them to find out why they were a no show and my contact with them was at least an hours after the appointment was suppose to occur. This is very disappointing that they couldn’t in the least call promptly if they were unable to show.