Reeve Air Conditioning

Terrible customer service! Canceled on me 2 different times, before finally coming out on the 3^rd try. wouldnt even look at my A/​C without prior payment, which I found ridiculous. Services should be paid for upon completion, in my opinion, not in advance. The woman answering the phones when I called to complain had a serious attitude and was rude beyond belief. I felt really bad for the service tech who was super apologetic and clearly emberassed by everything. Ultimately I was told that if I didn’t like their policies, I could find someone else to service my A/​C, which is exactly what I did. I guess they didn’t need the work. The only reason I didn’t give them 1 * is because the service tech was so nice, and wasn’t to blame for managements poor customer service.