Eric’s Cycle Works

I wouldn’t take my bike anywhere else. I bought my bike from Eric two years ago and continue to take it there for service despite the fact I now live 5 hours away. He’s trustworthy, honest, fair and truly loves doing what he does, and it shows in his work and customer service. Thanks!!!

Very displeased. Tried to make an appointment to try something out that I was interested in purchasing. After they extended the timeframe when they would have it for me twice. Which was over the course of 3 weeks of waiting. I express my displeasure over it, and the guys response was oh well go somewhere else. More pissed about Him wasting my time, than his bad attitude.

4 flat tires, sometimes within weeks of each other. Took it to the other «well known» bike shop with three locations open on Sunday. They claimed the tire was checked… it was just the tube. How come so soon the tube if the tire was checked?
This time took it to Eric’s. Eric explained he had some customers with similar situations… it was due to a known manufacture defective tube issue. It should be covered under warranty. How come the «well known» bike shop people didn’t know that and do a replace under warranty? Friendly, knowledgeable and while not open on Sunday… it’s Eric’s from now on.

Don’t go anywhere else for a bike, or repairs!

I recently won a road bike in a raffle to sponsor the Tour de Cure for the diabetes society. I later learned that Eric, the owner of Eric’s Cycle Works had sold the bike at a low price to the gym for the event.
After getting the bike, I took it to the store to have Eric help me get it set for the race. I must say that I have seldom met a more kind, patient and knowledgeable business person. Though I asked him many questions and had him make numerous adjustments, he did so gladly, making time for me during his very busy day, as he does for the little cyclers who constantly stop by to have their bikes repaired.
I’ve had work done of other bikes in the past and have found that Eric is excellent at bicycle repair and very efficient. It’s so nice to have his small shop in the village-​much nicer than having to go into one of the big, impersonal establishments. A visit to Cycle Works is well worth the time and stress free.