Tom from Piano Island Tuning came over to tune my piano, and he is wonderful. First, the price is great(under $ 65 for a tuning). Second, Tom was courteous from the moment I contacted him until the moment he left the house. Third, he’s honest — my piano is old and needed a repair, and rather than tune the piano poorly and charge me for the time, he refused payment for this tuning and referred me to an associate of his who does repairs. This was a smart move, since now I will call him for every tuning for as long as I’m in New Haven.