Robert Wood Johnson University Hospital Hamilton

brought my dad here because he was passing blood. and since he is elderly (89) and had been bleeding for about three days I felt it was an emergency that he be seen. the e r Doctor didn’t seem too concerned about this even though he lost about a gram of blood since Saturday and felt that a follow up visit with a gastroenterologist was all that was needed my father and I were not comfortable with that decision since my dad lives alone so we asked that he admit my dad and have the gastroenterologist see him in the hospital there is very little communication between the staff and patients as to what is going on other than the nurse practitioner is working on it. working on it for three hours and still counting. I still am not positive that they will b admitting him because they have not had him sign in. three and a half hours still no answer. I do not get a good feeling about this place and the care they (don’t) give
i do not recommend this hospital-​e r is dirty and procedure is triage comes out to the waiting room yelling your name and you just get bounced around endless times. worst place ever

This hospital is so rundown and running on bare bones. Staff was very nice. But not run very well. Such a shame.

I’ve been going there every month for a year to do my blood test. The place is clean, and welcoming. From the time I enter to the time I leave, it usually takes under an hour.
I find that, if you are nice to people, they will be nice to you. I’ve had many different women at the front desk and at the paperwork section and they were always nice.
Once you go to the second floor for the actual blood test, there is a short wait, but it is nothing crazy. Every time I get my blood test, it’s usually a student that does it, and so far I can’t complain about it. One has to learn…
The one thing that bothers me a lot is that, the results are not uploaded to my online account until 10 days and with the type of medication I take, it’s way too long of a wait.
I am glad that they have the online option, and I was told that if I go to the hospital itself, I could get my results much faster.
Hopefully they can find a way to deliver faster.

If i can give a –1 star i would in a heart beat. If you need to go to the emergency room DO NOT COME HERE!!! We waited 5 hours to get medical attention for my very ill father! And when i asked when the pain medicane would be given, the doctor’s reply was that she had it ordered just didn’t know where to pick it up? Like what? They are very forgetful and RUDE! Worst emergency room ever! I hope this place closes.

Well where to begin!
I took my husband to the ER last Thursday, at about 1:30 pm.
He checked in with the receptionist a young girl very polite, then the Dr. Who takes all the vitals and information also polite and empathized with him. And because of them I gave the 1 Star!
Once we moved to the ER room we waited 1 hour before anyone came in to see him, and that’s because I went out and politely asked how much longer before someone comes in to check on Him!
As while I was in the room with my husband I could hear the nurse staff and the ER doctor talking loudly about a great party and a whole conversation about generic stuff and the plans for the weekend etc!
Finally the physician on duty came in and assessed the problem, gave directions as what the next step should be and the nurse would come in later on to give the medication.
Two hours later the nurse came in with the meds and ½ hour later he was released.
However, while we waited, we try to use the patient’s rest room (he was in Room2), went in and walked right out as the bathroom was FILTHY! from previous use and I will say no more! disgusting!!! In a hospital environment is totally unacceptable! May be in a TRUCK stop!
In addition while waiting for the final paperwork, I hear the physician on duty on the phone with the. Doctor who was going to see my husband next day and referring to him (my husband) as «the guy» instead of the patient, very unprofessional !
Terrible!

Avoid this hospital! The staff is insensitive to its patients, and the emergency room is extremely slow!

Arrived in ER by ambulance at 3PM. Left in hallway by ER desk until 5:30. Brought to exam room at 5:30PM, tests completed and advised was being admitted at 7:30PM. Taken from ER to upstairs room at 12:30AM…WTF?

The emergency room is a big joke! The nurses in here are nothing but rude, nasty, and inpatient! The place is so filthy dirty you don’t even want to sit in the chairs while you wait!

I’ve had a few bad experiences here. About 10 years ago my friend and I were in a car accident. We were minors. My friend had a concussion. They had us in the waiting room for hours while she was puking up blood and couldn’t see straight. We were traumatized and they did NOTHING for us. In their defense, the waiting room was pretty packed. Second time I was waiting with family, for my cousin to deliver her baby. We sat down the hall from the delivery room. They let us sit there for 30 minutes before they told us we weren’t allowed, even though there were chairs and a TV. At this point, the child was literally crowning so we weren’t going anywhere. 10 minutes later the baby was born and the nurses didn’t even tell us. They let us sit there. She had her next child there and ALL the nurses were rude. A few years later a friend was having abdominal pain so I brought her to the emergency room. Daytime on a Saturday, not one other patient in the waiting room. We were there all day (8 hours +) for a cyst that was treated with antibiotics. My niece was born there in 2010 and that was the only time I’ve been there and didn’t have issues.

I was waling home in the snow after piling away a few drinks at the ivy tavern, I fell and smacked my face all crazy on the side walk. I went to this hospital and was seen in an OK amount of time. I was bleeding pretty bad from my head especially since I was a little hammered so they got me in pretty quick. The only negative thing I would say is they told me they could not save the tooth I knocked out. Apparently they don’t do dental work at hospitals. Oh well :(

Chest pain and difficulty breathing. Walked in the ER on a Friday night. It’s been over an hour and still in the waiting room. Charge nurse seems either overworked or apathetic. First time and quite possibly the last time I will come to this hospital. I have worked in the medical field and actually worked in RWJUH in New Brunswick for 10 years. Sad to see this hospital sully the name.

Was a vistor here a few times — nice people, easy to navigate.

I went to Robert Wood Johnson University Hospital in Hamilton for an arthroscopic ankle surgery on July 27, 2011 to have damaged cartilage removed & microfracture bone drilling done to try and grow some fibrocartilage to replace the lost tissue, as well as cleaing out of old scar tissue. Blech!
I had to be there at 6 a.m. that morning, so walking in, the place didn’t really look open — but the directions I’d been given by a nurse during a pre-​op phone call were accurate.
Check in took just a few minutes, but was thorough, confirming all details.
Getting settled before the procedure was easy, motherly but not hovering nurses, a reassuring consult with an anesthesiologist who explained everything that would happen, and a team that was in general, great about keeping me in the loop. Where my belongings would be, where they’d be when I woke up. They kept track of my glasses. They brought me extra blankets. They trained me on my crutches and adjusted them for me. A nurse wheeled me outside, waited with me while the car was brought around & helped me get in. They even called 2 days later to make sure I was doing okay.
According to my mother who was waiting outside, the nurses dealing with her were always nice — and the hospital cafeteria was both affordable and fairly tasty. A pager system, not unlike those used at restaurants was implemented to let my family know when to head back towards the entrance to the recovery area.
Recovery from my surgery is a slow and questionable thing. My experience with RWJUH however was everything I could’ve hoped for. Here’s hoping however, I don’t have to go there again soon!