JA-ROY Pest Control

Every time I ever needed any extermination work I called the closest location Ja-​Roy had to where I needed service. Since 2000 I have used them for my needs. It came time to close on a property I was selling in Ponchatoula so I called my old favorites to get the termite certificate. The appointment was set to the day after Memorial day for them to come by the house. The receptionist assured me it wouldn’t be a big deal since the tech lived near there. I received a call the next morning that it was wet under the house from all of the rain we had previously and he couldn’t inspect the house. No biggie. I was reassured he would get it done before my closing on the following Monday. I called back Wednesday, goofy receptionist can’t recall talking to me «it’s too early, I’ll call you back when I can find it».(???) She calls back and says he’s going to try to get by today, if not tomorrow for sure. So I let it ride Thursday and Friday thinking the tech lives in the neighborhood, NO WORRIES RIGHT? Wrong. I call Monday morning to make sure I can pick up the report, receptionist tells me she has it ready and to come by. I clarify with her, that this was the house that was too wet last week to look under. She says «no no it’s ready», then immediately corrects herself and says let me check with him (the tech). I hear her holler across the office and he says no. He «can’t do it». So I get it, I wouldn’t want to climb under a wet house with a small crawl space (1.5′). Here I am thinking I am going to have to add fans or something to dry this thing up to get an inspection. Decided to thank Ja-​roy and goof ball receptionist for their time and call for a second opinion. MUCH TIME WASTED.
Called another pest control outfit in Hammond, located on N. Morrison and picked up my termite inspection in two hours from the time I called them. I was assured their was very little water near the crawl space and certainly not enough to keep someone from doing a proper termite inspection. They even checked inside the property (Ja-​roy said they wouldn’t need access to the interior).
Have you ever been let down enough to sit down and write a review? Yea not me very often. I can’t really express how let down I was by this office this time. And the unprofessional nature of the receptionist probably made it worse. Honestly felt like cussing them down there! Pretty pissed off about the way they treated me.