Payless Shoe Source

The service level was alright; not spectacular. Store assistant tried to assist my daughter (2 yo) and I with finding the perfect shoes for my kid. I was looking for a pair of sandals, size 8, wide or stretchy. We couldnt find anything for her, because most of the kid sandals were thong-​like sandals and the bridge was too tight for my daughter’s foot.
After trying a couple of sandals, we’ve decided to move on to a different store; we could not find what we were looking for.
The reason why I gave this location a 3 star was because although the assistant was trying to assist and offered a few shoe suggestion; I felt it unnecessary for her to approach my kid (while she was trying on a thong-​like sandal) and verify for herself that the sandals were tight on her when I, the mother, informed her that it was too tight; i felt like she did not believe me when I said that the shoes did not fit her and I found it disrespectful that she even approached my child without my consent; she said «Do you mind if I…» and just took off and went to feel for herself to see if the shoes fit or not without waiting for my response, which would have been «Yes, I do mind. I said it doesnt fit». I said «Of course, I know it doesnt fit, I’m her mom. What? You think I’d lie?» Anyways, it was a slight unpleasant moment but it was nonetheless very civil.
We left the store and wont be coming back; at least not if she’s around. I did not appreciate her crossing the line, approach my child, verify for herself as I didnt know what I was talking about etc. I just felt it was a bit out of her place. She should’ve just taken my word and left it at that.