Supercuts

I’d give negative stars and post warning signs outside if I could. I used to go every now and then to just get a buzz, which I’d have to clean up when I got home. Recently I tried to get an actual cut and they left my hair so uneven it’s a joke. I tried to tell her I was unhappy, but she had already messed it up so I just left. Please, save yourself and don’t go.

What a waste of time and money. People who work there are rude. Haircut was messed up. Had to go to another place to fix what they screwed up.

I don’t like to post bad reviews, but I left with such dissatisfaction that I thought as a consumer I needed to … I would not normally have gone to this place, but my twin daughters (11) needed haircuts and so it seemed convenient. I was asked to pay before service, which I found strange, but I complied. I was very happy I chose to wait until after their hair cuts to decide about tipping though. Twenty minutes before the store was scheduled to close, they locked the door, turning away customers. They did let one man in however, because he had called ahead that he was on the bridge and on his way and they told him to come in. Remember, it is still 20 minutes before closing time, but this man had to argue that he was told to come in and had only called 5 minutes prior !
I was very specific about my daughters hair. I explained that he hair shrinks up so please cut her bangs dry and leave an inch BELOW her eye brows. I repeated this three times, pointed to exactly where I wanted it, and explained it was important because she needs to wear it a certain way as she competitively cheers and has a national competition in three weeks.
Two minutes later my daughter comes to me with a mullet !! Her bangs were two inches ABOVE her eyebrows and wet !
I said, I explained three times and was very specific about what to do.
Luckily another person was cutting my other daughters hair and didn’t mess it up.
Do NOT go here! Service is ridiculously terrible !

Back for wash and cut. I know it’s a chain that normally doesn’t get good press but… I have been coming here for the last 5 months. They have always been professional and very good on cuts. Never had a complaint.