LA Fitness

Worst gym I’ve been to.
1. Terrible customer service.
2. Managers are unavailable and unresponsive (especially Operations)
3. AC is always low. It smells disgusting.
4. Unsanitary. No wipes to clean equipment.
5. Free weights are never re-​racked and appear all over the gym
6. Poor staff management.

My husband went here usually every morning during the week-​day before work since he works out in Rolling Hills. Let me tell you he can not stand this place! He says the place is disgusting, no cleaning seems to be done what so ever. The equipment breaks and doesn’t seem to get fixed. The saunas been broken for a while now. He’s seen cockroaches there on multiple occasions. He leaves so early that by the time he gets out there they just open so it’s hard for him to change but he has since changed and is going to the Torrance one and says it’s a complete 180. Seeming from the other reviews this place doesn’t care nor will change. I won’t be surprised if this place shuts down soon.

Guys! This LA fitness is definitely cleaner than most I’ve been to. Especially over Downey. The janitor in the mornings really does a great job cleaning the restrooms and showers. I mean, he even scrubs the tile with a tooth brush! Overall the weight room is good. People are a somewhat considerate and re-​rack the weights. Check it out.

30 day later and no change, management obviously doesn’t care as I come here 6 days a week only out of convenience… Please open a 24hr Fitness and I’m out of here. I make not to recommend this gym to anyone! I wish they had 0 star option.
Just unclean and the staff obviously are unmanaged and don’t care and paying members suffer… This is at 8am on Saturday when they first open. Wow… I’m going back to 24hr Fitness

My membership is already canceled and they are still charging my card! What a F**** crooks! Please don’t sign up to this gym or specially make it ur home gym. The management and staff don’t know what they are doing, they only care numbers $$$$.

It’s decent if you come at the right time… Otherwise during peak hours it’s (increasingly) overcrowded. The weight area is fine when there aren’t a lot people there but the gym clearly has a few too many members for its own good. They have a fair selection of equipmennt though.

This was once a amazing gym but it now has become a dump social club worst part is you have air head personal trainers disrespecting the gym throwing barbels on the floor yet when a paying member does it they give you slack not only do they put a towel on machine to save it and go to other stations they leave for like 15 mins then come back and be rude saying they were there is called the arrogant trainer on it and said there allowed to do so because there staff never have I heard about this rule so I’ll be getting a hold of corporate

Can get crowded in the morning or evening. But hasn’t really bothered me.
This gym is clean. Come here to work out and leave. Haven’t dealt with other reps since I got deal online so I don’t know how their service is like. I usually just use running machine and other

This is the worst gym I have ever been too. No one re-​racks weights. Most of the time there are more Dumbbells laying around the gym than racked. You have these rats that will take 30s, 40, 60, and 70s for a chest work out. This is fine but this goes on for hours at a time. No common curiosity at this gym. It’s so bad you have to leave your keys at the front desk for smaller weights 15 – 20 pounds. The gym doesn’t provide towels so there is paper towels laying around the facility. The bathroom look more like something in Hermosa beach after Saturday night. Peak hours start from 3−830pm. The price I have paid is 39.00 per month. Stay away unless you have no other alternatives.

At first when this gym opened I was impressed with the new equipment, the sincerity of the staff and professionalism. But after about 6 months in it just turned into another regular gym. That part didn’t bother me. What bothered me was some douche Trainer talking back (actually yelling) to his manager in such a fashion that I was completely turned off from the gym all together. He said to her «NO I CAN’T STAY FOR YOU BECAUSE I NEED MY SLEEP! I CAN’T RUIN THIS PRETTY FACE!» Wow what an arrogant punk. He could have said «I am sorry I can’t stay I have plans.» I saw that and said I want to cancel my membership right then and there. I was already thinking about it since the gym’s not 24 hours anyway but that just sealed the deal.

THEY DO NOT TAKE GUEST PASSES
But if you happen to get a cool salesperson they may let you in ONCE. We met with Justin, who was super chill about letting us try it out. He was understanding and not overly pushy at all about signing us up. If they were 24 hours it would have been gold.
The gym itself was pretty clean when we went (Saturday) but there’s no crowd on the weekends. Also the music IS pretty whack. Hard to go ham to Britney Spears.

Laura Jones is the best spinning instructor I ever had, her class is a great workout and fun, the best music which motivates your workout. Plus she changes her routine from week to week which makes it new and exciting.

So today as I was in the middle of my workout the lights flashed off and on I’m sure due to the rain. I don’t mind that part. But the staff was kinda rude about it. Especially one guy (Ryan) which pretty much sounded like we were getting kicked out. I think some of the staff not all can be trained on professionalism. As a fitness professional myself I just think it would help the gym out. Make it about the guests not about the gym. I come here to workout and not be bothered which I like this gym but on gym etiquette it could use a make over. Now I’m not trying to get the staff or Ryan in trouble but it’s just making the environment a good atmosphere. Thanks

This review is the for service on January 13^th, 2016 at this particular location. I came around 6:30−7pm to register my free membership that I received through my insurance. The Hispanic girl working at the front desk informed me that they do not accept such cards and declined my membership card. She did not bother to check with other employees or ask if she did not know. This type of incompetent behavior is the epitome of ignorance and disregard for common sense or customer service. She was adamant that they (LA Fitness) does not accept the insurance membership all the while a sales guy was goading me into «just buy a membership because promotions end today». I was already dressed to work out and the girl at the front desk informed me a day pass would be $ 15. Why would I pay $ 15 to workout for a few hours when the membership is $ 30/​month? On top of that they informed me that there was no free week trial pass for non members to try the gym. There was no courtesy whatsoever to accommodate me and left me with the only option of buying a gym membership. I ended up buying one in the end because of the hassle and I wanted to work out. I felt like I was at the freaking DMV from all the time I wasted.
Today i went to the LA Fitness on Carson near Del Amo Mall where they informed me that ALL LA Fitness locations participate in the insurance program and allow free membership for cardholders. Imagine my frustration for the hour or so I wasted the day before arguing with imbeciles. I immediately cancelled my gym membership (the one i was goaded into buying) and was able to workout for free. The employees at the Carson location were courteous and genial and accommodating. The girl at the front desk and a woman named Caitlyn were wonderful and were also surprised at the lack of service at this location.
The facility at the Harbor City location may be newer but my first experience here left a sour taste in my mouth. You know who you are Ms. We don’t accept those cards here and never did.

I like that this club is newer and larger. I do not like how crowded it is becoming (even on Sundays) or how hard the sales team press you for membership.
UPDATE: Docked another star due to the increasingly disgusting bathrooms and overcrowding. Also, they always run out of paper towels. Quality is going downhill.

My husband keeps me motivated and with all of the holidays coming up and the delicious meals, I better keep up my workouts!!!
I like the convenient location and the shopping center it is located in. Next to Fallas and Ross.

I started coming in here about a month ago looking for a change in my routine. After one class with Jeremy coleman I understand what needs to be changed and see results this guy it’s amazing and I’m going to keep training with him.

The only saving grace for this place from me is the close distance from my house and large parking lot. Besides this, I have nothing great to say about this place. The reception employees are usually busy socializing to even greet guests at the door. Locker rooms are filthy and the paper towel dispenser is always empty. There is a strange smell emanating from the showers.
I recommend just getting your workout done and continue working out by running out of there quickly! I kid. The list goes on and on, but a gym is a gym. It’s bound to get dirty as the facility gets older, people sweating their glands out, and not caring about cleanliness since it is not their house.

I came here around 9pm on a Wednesday night, and there was actually AC on! So after I was done running on the treadmill and finished my floor workouts, I was surprisingly not feeling as overheated as usual. I guess the best time to go workout would be at night!

Looking for a great workout after a long day, might consider going somewhere else.
Most gym members are aware that late evenings is the rush hour. So it is always advisable to attend early right before noon. Now, I don’t have any problem with traffic in this gym but sadly, this location is smaller than any other LA Fitness location. The equipments here are just not enough for everyone, and it can only accommodate few people at a time. I can see how members become very frustrated.
The weight area is small and doesn’t have enough space for everyone, it can be a bit challenging to find personal space without accidentally injuring the person standing next to you. One of the problem is that this vicinity does not have enough sanitation area, this can leave someone in a sticky situation. Moreover, the female locker room is always dirty, it would be nice if someone would occasionally clean the place once and a while.
The worst thing that I could find in this gym is that they cater to some strange members. Majority of the people that comes in this place, particularly in the afternoon, are young pre adolescent teens.
Why does this pose a problem you ask? Well they are always on their phone while using the equipments, they do not pay attention to their surroundings, always leaving their belongings next to the machine while using other equipments and they don’t often ask permission before taking someones else’s weights. If I man say it kindly, this place is «ghetto». They should provide gym etiquette lessons for the teens, then maybe the world will be a better place.
Staff in the front desk are never friendly, and parking sucks!
Looking for a better LA Fitness, I suggest the one located in Hawthorne. See my review in that location!