Public Storage

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First time using their service and they’re great! John and Erica are very friendly & helpful! They made an experience that I was dreading, super easy! Thanks guys!!!

John was awesome! Thanks for your help and being quick and super friendly! 10 stars!

Robbed of $ 3,000 musical equipment Easter 2015. Property not maintained (gaping holes in the fence), insufficient surveillance cameras (solely access points) and building doors not locked creating a free-​for-​all for burglars during off hours. They wouldn’t review surveillance tapes or even return calls. The District Manager told the Deputy filing police report, «They get in where the fence is coming apart in back» indicating foreknowledge and prior incidents. Unparalleled incompetence and negligence.

The place is a little older, smells like old, price is reasonable though. The customer service was great. John helped us and he was very helpful, informative, friendly, and gave us quick service. Thanks John.

I needed a space ASAP and I came here, and John was the man that made it really easy for me. He saved me money and saved me time. I always have a easy transaction here at public storage. I lowered the stars bcuz the place in general is not that great.

This place does not accept NM driver license. So make sure if u have an out of state license call first to make they will accept you. Or maybe it’s just my state.
To bad I ll find the right one that will accept me.

Very quick and good explanation by John. Erica was very courteous over the phone in calling me back. Good job guys!

Great Service and attentive service from this public storage, extra stars to Erica, Amber and John for making us feel at home and making what we felt as impossible happen.

I just had a phone conversation with the property manager Erika, she was extremely rude. As a paying customer for over two years, I believe Erika should speak to me as a person with dignity. I had some questions, had just made a payment & she was extremely argumentative. When I made a comment about her negative attitude she became more agitated & spoke louder. I would never recommended public storage to anyone.

Do not store your car here…
I stored my car here starting from the middle of May 2014 to January 2015. Here’s a brief break down of my experience.
1. The first day I tried to store my car in my spot, another car was parked in my area. Since the office wasn’t open yet I had to park my car in the general parking area. My car was there for a whole month because I was out of town and couldn’t move my car.
2. One time I came to pick up my car and use it for a week. I didn’t use my gate code to get in or out of the parking area because there was a car before me when entering/​leaving public storage. I had my car out for three days before someone called me about my car. Here’s how the conversation went…
Employee: Hi, Lark. This (I forgot her name) from public storage. We were wondering if you had your car, because it’s ummmm… (Awkward pause)
Me: Yes, I have my car.
3. While my car was stored here someone keyed my car and stole my tags.
I gave this place two stars because the employees are nice and I’m thankful they called me about my car being gone (even though it took three days).
The security here is lacking so be careful when storing your car here.

Karen helped us set up our new storage unit. Very friendly staff, clean property, properly working elevators. No complaints from me!

Angel the property manager is awsome. Very helpful and went out of his way to switch my unot to something easier to access. The staff is also very friendly and willing to work with you.

With much sadness I moved from my unit, after nearly 3 years.
I have had nothing but a great experience during my tenancy. Angel Cici, the on site manager couldn’t have been better.
He was the major part in my not wanting to leave!
The security knowing whatever I needed would be taken care of with a smile.
Clean, secure, convenient, friendly, who could ask for more!

These guys were pretty good a few years ago, but they’ve been getting worse and worse every yearn and their once polite and friendly staff have been replaced by a bunch of rude and arrogant people. When I first got the unit with them, The gate access hours were until 8:00 pm, but they just decided to change it to 6:00 pm, without so much as an email or notice. Now they’ve changed the weekend (which is when most people have the time to go to their storage) hours to 5:00 pm, and as a «courtesy», increased, yes, increased my rent by 15%. What a race to the bottom!

This location is a 5 star. Will definitely recommend to a friend and family. Angel the location manager is very helpful and pleasant to work with. Lots of parking space for your car, pick up or hauling truck and great security. Keep up the good work Angel.

Angel was awesome. He was very helpful and was able to assist me with all of my needs. It was very quick and painless and I was able to get in and out. Highly recommend.

Very friendly staff that is there to help you out, the facility is very clean and each of the storage units are nice and secure. The unit I got which is 10’x10’ I got for a very good monthly rate and when they opened the unit for my inspection the unit was recently cleaned and the floor painted so it looked really good. The restroom I used while I was there was nice and clean as well.
I searched around for a good Public Storage and this one really stood out from all of the others, from where I live I probably pass three or four other Public Storage places but it is worth the drive with the great pricing and the fact that this facility is very well maintained compared to the others.

The onsite staff were friendly and personable during the paperwork phase and have remembered me by name each time I have returned to access my storage unit. One of the benefits with PS over other storage companies is that you do not need an appointment to get inside and access your storage space. This location is also quite clean, with a clean restroom for tenants. The only drawback is that the carts for moving heavy or large items are locked up and outside regular office hours, you have to make special arrangements to make one available.
I am not planning on having my unit very long, but so far it has been a great experience. I absolutely reccommend.