Grumbine’s RV

I agree with the previous comments about this place having terrible service. They had our one year old motorhome for five months to make very minor warranty repairs. They lied repeatedly about the reason for the delays and did not return phone calls. I ended up having to pay for the warranty work myself at another service company because they did not fix the windshield wiper motor within the one year warranty period. Do not use this location for your service work if you want to use your RV… EVER!!!

This place is now «Camping World of Harrisburg». Their customer service is non-​existent, and their management team could care less.
As other reviewers stated, they want to sell you an RV, then they don’t care, especially if you have warranty issues.
Long story short: I had a manufacturer defect on my trailer. I made an appt, and it sat for 2 weeks before they did anything about it. After a month, I have personally contacted the manufacturer and component manufacturer, to see what the hold up has been, and it all comes back to the service dept here!
Two cancelled trips and half the summer gone, paying for a camper I can’t even use.

Worst experience ever! It’s a living nightmare!
We purchased a top of the line fifth wheel at the hershey show in 2014. They took 3 months over the promised delivery date and then gave it to us in the dead of winter. Sold us every insurance policy and extended warranty possible. We’ve spent over $ 75,000. Our first local camping weekend trip we found numerous issues such as broken glass shower door in the master bath. Creaky. Floors throughout. Electrical issues, cable TV not working etc. they’ve been through 4 general managers in the past year and each one drops the ball. They have had our camper for 7 months!!! Since December it’s now mid July, we have missed numerous camping trips we had booked in advanced last year. They drilled a screw up into the bathroom floor and then deny the damage they caused to the floor instead of fixing it! We are still paying the huge payments monthly, plus insurance and only have a RV. Ruined vacation!!! NO fifth wheel!!! Zero stars!!!

Two big thumbs up to the staff! I was clearly clueless about what I needed, but they were patient and went above and beyond the call of duty. To be fair, I didn’t have time to peruse the store, I didn’t buy an RV or have work done, so my review is based on my narrow experience with the staff at the service desk. Kudos in particular to Kim– thanks Kim! Very friendly, helpful, funny and real. And I did mention patient, right?

Grumbine’s RV is located along Allentown Blvd /​Route 22 in West Hanover Twp. They are an affiliate of Cmaping World, Inc though not a full fledged location. We purchased a 2014 Viking CWS8, an 8′ box pop up tent camper. Dry weight 1450 LBS. It basically is a no frills lightweight camper with 2 beds, sink, stove, dinette, fridge, heater and storage. We use a minivan to tow it and havent had any problems.
Grumbine’s staff was pretty good, they have acres and acres of RVs in all shapes & sizes, we felt that our salesman, Ben, didnt really try and force us into anything else. Financing was arranged through our credit union, though grumbines has a number of lenders they work with directly. Other services that are offered: Repair, Parts and storage of units.