TGI Fridays

Came here for lunch today, service was good. The food was not the best that I can remember from TGI Fridays. I got the half rack jack Daniels ribs with fried shrimp. The ribs tasted old, the shrimp had a very thick batter. My husband got the Jack Daniela New York steak and it was ok. Our bill was $ 52.00 and certainly overpriced. Went to Texas Roadhouse for dinner and got a couple cocktails, salads and split a 16 oz ribeye. We spent $ 47.00 and the food was superior. I would recommend Outback for lunch before here.

I recently went in for a quick meal for one. Ordered the flat iron medium rare and the steak came out a little more of the rare side (not that I usually minded but I wasn’t able to finish this entrée). I’m not one to complain usually but now I’m so impressed by the service given by the manager on shift. He stopped me on my way out and told me he removed the steak from my order because he noticed the rareness of the remainder of the steak. I’m touched that he took the time to check on my satisfaction even when the issue wasn’t raised. Great service!

I love being able to write a good review for a chain restaurant after it’s got a few bad reviews, especially when they’re from folks who look like they just joined Unilocal to write a bad review of this place :/
My husband and I aren’t big chain restaurant eaters, but we do have a handful of favs, and TGI Friday’s is one of them. My husband actually used to work at a Friday’s, so we love to eat at one from time to time.
We ate at this particular Friday’s on a Sunday evening. I would say the restaurant was moderately busy. We sat at the bar. The bartender was great. I haven’t had a bartender with that great of a «bartender» attitude in awhile. Funny, social, sarcastic, playful with the customers, put what we wanted to watch on the tv, offered suggestions from the menu and pointed out the 2 for $ 16 deal that my husband ended up getting.
Our food arrived in a reasonable amount of time. The spinach artichoke dip was even better than we remembered. For entrees, I had a 6 oz sirloin medium rare with mashed potatoes and broccoli. My husband had the shrimp & chicken Cajun pasta. My steak was more on the medium side but it had a good flavor so I didn’t send it back. The mashed potatoes were amazing. The broccoli came in a big chunk and still had the hard stem attached, but was good. My husband really liked his pasta but it came swimming in oil which was unpleasant to look at. It totally made you think of how many calories you were consuming lol. I had a few of his shrimp and they were super yummy.
The beer was super cold, just like I like it.
I could see a place like this getting slammed with customers on most days since it’s located right off a busy highway, but I definitely will come back again. This location is exactly what I expect of a Friday’s.

Food was okay. Unfortunately, wait staff was extremely rude. They stood directly in front of our table and complained that we weren’t leaving. It was not yet closing time and new guests were still arriving. Wait staff needs to be trained on customer service as well as the utilization of manners.

The worst TGI Fridays I have ever been to.
Every time we have come here (2 or 3 times), the food is less than par and the order is always missing items or incorrect. I feel bad for the manager who has to pick up the slack. If you want a soggy sandwhich and cold fries, you found your spot.

I’m going to go against the grain here and say I really liked this spot. I’m a huge fan of Friday’s over Applebees and I agree when others say «not all locations are created equal». My experience while visiting the Harrisburg area was as expected, good service and TGIF quality food. Server was attentive but the place was not crowded either so it leaves me wondering if people who normally visit are just cheapskates from out of town so maybe servers assume they’ll get a crappy tip so they provide crappy service. I can see how my server might have seemed annoyed at one point but it wasn’t blatant so I didn’t give it much thought. Maybe after the good tip I left she gave the next person greater service, who knows.
Food was TGIF quality and the place was pretty clean so overall my experience was that of a Friday’s visit; as expected.

The service was poor and I found a hair in my food. We had to wait about an hour for appetizers and our food

Worst service at any restaurant ever. Do yourself a favor and don’t come to this tgi fridays!

Never in my life have I experienced customer service of such poor quality. We actually got up to leave after being seated and waiting on drinks that never came, but we were stopped by a very embarrassed host. It was dead in here, and it still took forever to make any progress on our order.
Singlehandedly the worst experience I have ever seen. I’ve had better service at Comcast. Do yourself a favor and eat somewhere else.

Can you give 0 stars. Got there about 10:15 and sat at the bar which was ¾ empty. Was ignored for 10 minutes by the three bartenders. No eye contact, no acknowledgement. Even when the bartender was talking past me to people at a table off the bar.
Avoid this place

Me and my boyfriend came here for valentine’s day, and it was packed and they told me. that they dont do call ahead seating which i think is stupid. Anyways, we prdered our food and about an hour and ten miiutes later we finally got our food. The manager personally brought it out to us and told us it was on him… The food was ok on a scale of 1 – 10 it was a 5.5

I haven’t eaten at a TGI’s in a while and we were shopping nearby. I should have read the Unilocal reviews before deciding to eat here! The waitstaff were friendly and efficient. The restaurant was clean and we had no wait on a Friday night. The food – tasted good – but was not what I expected. I wasn’t starving so I ordered a salad and an appetizer. The $ 8 appetizer stated Thai Tacos — 3 of them. When they arrived they were 3 nacho chips folded over! Seriously – not taco shells. The salad was a salad. My husband ordered the shrimp and chicken garlic skilled. The salad was extra. Again – small portion. He got one beer – our meal was $ 40. For what we got – it was not worth the money. TGI – you won’t see us back!

My husband ordered two salads to go, one Pecan Chicken for him and one Yucatan Chicken for me. When he came home with our lunch, we opened the boxes. My husband’s looked wonderful. Mine was labeled «Chip. Yuck Salad». This should have been my warning. I found a handful of lettuce, probably 2 oz. of chewy shredded chicken, a crumbled up rubbery tortilla chip, and some red onions, all over-​seasoned which made my mouth burn and my nose run. It looked like someone’s leftovers. I regret not looking for reviews to this place. I can’t understand how it’s still operating with such deplorable service and food. I feel cheated.

Slow. not even peak time and we waited 35 minutes for food. Waitress and greeter were prompt. Adult meals tasted very good. Kids meals were nasty and we had to get the feed the kids again after we left.

What city does not have a Friday’s. It is exactly what you think and nothing more. It is exactly what you would expect and nothing more. The food is average, the choices are average, etc.
Our waitress did something really odd. We had 9 people at a long table (2 tables put together). All 4 adults were at one end and all the kids were at the other end. The waitress stood at the kids end of the table and took orders. She literally was screaming to the adults. During the meal, every time she came to the table, she always stood at the kids end and screamed to the adult end. Really weird. She would walk past the adult end to service the other table right next to the adult side. Really weird.

This is the restaurant dump of the world. Never in my life have I had such bad customer service.
On multiple occasions we were turned away because they didn’t have enough waiters to serve us. So instead of giving us a wait time, they basically told us to leave.
The staff is completely inattentive as well. I spilled water all over the table and myself and none of the waiters offered to help, despite being nearby.
The food isn’t horrible, but the service is so bad we do not plan on coming here again. Not even as a last resort!

To start the server forgot to bring the chips and salsa out, which is complimentary for stripes members and in turn brought it out after our entrees. She should have not brought them at all because the chips were cold and stale. Our steaks were tiny, they looked like they were cut in half. They tasted ok though. My friend had a burger that came with chips which he described as «nasty.» The drinks were fine strawberry and red bull passion slushes. She also messed up the check. Not a good experience at all.

Wasn’t my first choice of places to eat but, I ended up here. Never been a fan of big chain places and this just confirmed my dislike.
The service was extremely slow which I could write off if the food was decent but, it wasn’t. It took almost 45 minutes for me to receive my burger that was not very good.
On the menu it was listed as a «100% prime burger with a fresh baked bun». Why if its a quality high priced burger can I not have it cooked to my liking?
If you like these chain restaurants you will probably have no complaints, I was just hoping for more.

Not all Friday’s are created equal!!!
We started eating at Friday’s back in the late 80’s, when I was a kid — our first one was in Columbus, OH and what fun it was! There are still some «good» Friday’s, but this one in Harrisburg has never been that great. We’ve eaten at this one at least 4 times in the last 3 or 4 years — we are always in the area during the Hershey car show. The service is never great (and it was terrible the other night) — it wasn’t even close to being busy. The food was good — it’s always the same at Friday’s — but there was no excuse for the poor service. And this is the issue we find with some Friday’s — the service just isn’t what it used to be. Thankfully some of them are still «good» but unfortunately, after several years in a row, this location has failed to impress us.
PS — She seemed annoyed when we told her we received a «Stripes» special — told us she had no way to look it up. Huh?!

I prefer dining at local non-​chain businesses when on the road. Sometimes, though, I need to be able to eat, run, and get back to work and so an established and predictable restaurant chain is what is needed. This dining experience was not much of either.
Perhaps my expectations were too high for a weeknight after rush hour, but: it took far too long for my order to be taken, the dish (chicken breast) arrived refrigerator cold, the second attempt was so over cooked it could not be cut. Reportedly all staff were experienced hands and the dish had been on the menu for sometime.
Whilethey kept my drink fresh and struck the entrée from my tab, I lost significant work time in the process and still had to go to another restaurant and start the dinner process all over again.