Hartford Financial Services Group

This company does not deserve anything other than a negative rating. I had a claim that they acknowledged was covered under my policy. Two adjusters from the company came out to my house to inspect the leak in my spa. In discussing the damage and trying to be helpful I told them I had the pool re plastered and some of the stone deck replaced. All the work was cosmetic.
They turned down the claim saying anything that came to their minds to justify the rejection. I appealed the claim. While appealing my insurance was cancelled!!! The matter was never settled. I ended up having the necessary work done and paying for it.
I wrote a «Demand Letter» prior to suing Hartford for not dealing in good faith. They DID NOT pay the claim, as the claim was denied and my insurance cancelled, but acquiesced to my demand. Yet it was noted on my record as a loss.
The adjusters and The Hartford played Judge & Jury, were disingenuous, and did not Deal in Good Faith. Stay away — pay your premiums to a company that stands behind their contract coverage.

Virtually every auto insurance company requires a driver to have insurance for the previous 6 months. That’s easy for most people but, relocating from Asia, I hadn’t had auto insurance for over ten years. I was rejected by a dozen carriers, and finally accepted by a company frequently referred to as a «bottom feeder». For slightly less than $ 1000 for a 6-​month policy, I had somewhat better than minimum coverage. Now, 6 months later, I aggressively searched for a better deal, and I settled on AARP Hartford. Every insurance policy is similar to a fingerprint: none of them are exactly the same, and every driver can expect a somewhat different experience. My new Hartford policy is priced identically ($ 990) to the old one, but the new policy is for a year, with better and higher coverage limits. My suggestion: it’s a toll-​free call, and you have nothing to lose by not using a familiar carrier.

I tried to get basic company information about The Hartford when comparing them to my current Investment company. I was considering starting a new account. I was met with immediate resistance to give me even the most basic of information. Several employees were rude or non responsive. My escalation of the matter was also met with terse and unhelpful responses. I was able to reach one of the VPs and the CEO, who apologized for my experience. But, they were unable to find anyone willing to assist me. The VP and CEO have since left the company (hmmm). Anyway, we will keep our current investment company and will not consider The Hartford for our future financial needs. Customer service simply isn’t a priority to them.