Gus’s Carry Out of Hartland

Good news: Good breadsticks. Hot and fresh. Fresh Greek salad. Awesome brownies. Prices were good. Bad news: Lasagna was horrible. Worst I think I’ve ever tasted. Chocolate chip cookies are disgusting. As a relative said, «It doesn’t even taste like food.»

The new location in hartland near read olive and the dollar store has truly shown me the meaning of awful service, if i could give it less than 1 star i would. After waiting the discussed 15 minutes for a half cheese half everything medium pizza i walked in only to be told it was going to be another 10 minutes, no problem at all. 10 minutes later its going to be another 5. still ok. after waiting 30 minutes I am presented with a pizza box that literally has sauce spilling out the side of it, curious to say the least i lift the damp cardboard lid unveiling the sloppiest pizza i have and probably will ever see, it looked like it had been carried sideways all the cheese was pushed over to one side so i had a half cheese and a half marinara sauce with none of the toppings i ordered. Obviously this was unacceptable and i wouldn’t spend a dime for it, so it was sent back to the sickly looking chef that was constantly rubbing his nose while cooking. I waited another 25ish minutes for their next attempt at a presentable pizza in front of the building. when i walked back in no one said anything i stood their waiting then finally i asked if my order was ready, the cook personally handed me my box and sent me on my way i happily paid and left. When I thought my journey had finally come to an end I sat down in my car anxiously waiting for that first piece, out of curiosity i opened the box only to show the staff had sharpied’ a note inside my box, It read «Dont come back high, were always watching» with a poorly drawn Illuminati Eye looking at me, Outraged i stormed into the store demanding to speak with whomever thought it was a cleaver idea, the manager refused to speak with me, hiding in the back of the kitchen she sent the pizza boy up to take care of me, i asked him what the hell it was, he played dumb, «i dont know, what do you mean» i opened the box, pointed at the Illuminati eye and said «what the **** is this?» the cocky basterd had the nerve to say «half cheese half everything, isnt that what you orderd?» there was only 3 people working i assured him he knew who wrote it and that i would like to speak to them, he wouldn’t tell me who did it so i cut my loses and demanded my money back. Of course the cook had no idea how to run the register so the incompetent manager who couldn’t even look at me directed him on how to do a refund from the back of the kitchen behind a wall. not to mention every minute i waited in there i had to listen to these 3 talk to each other in the most unprofessional way imaginable, N word this N word that, talked about coke heads and all sorts of shit i didn’t want to listen to before i ate food they prepared for me. Needles to say never going back, Never recommending it, sharing this story every chance i get. Many friends tell me they also receive horrible service from the same crew, charging them for things that they didn’t order and leaving out things they did. AVOID if at all possible, check your order if you do go there tho.

My family and I have always loved the food, regardless of what we order. We were just really disappointed with the service we got on a busy Saturday night; we had to wait a little longer than expected, which was no problem, it was just watching everyone else who came in several minutes after we did get their food first. When I approached the counter, the employee was confused and had no idea what I was waiting for. When I told her the name, she panicked and asked for the rest of our order that hadn’t been put in. When she handed us our food, she grabbed a pizza that had been sitting on the counter for longer than we had been there. When we asked about the chances of the pizza still being warm, she offered no apology and looked more surprised than we were.

Horrible chicken had no taste breadsticks raw coleslaw little to no dressing pototoes under cooked can’t wait for KFC!!!

My family has ordered everything on the menu over the past few years and love the food. I would recommend them reading back your order when ordering fried chicken. If the miss it, it’s a 20 minute wait. Happened 2x before i learned that lesson. Chicken, ribs, salads, and breadsticks are the best.

I have been going to Gus’s and tomato brothers for years. My experience today with this location was cause for this review. My breadsticks were under cooked. So bad it was raw dough. My slice was over cooked so bad the crust was rock hard. I will stick to the Howell store from now on!

Lasagna and bread sticks are soo good! Ugh love it! We order this for when family comes over and everyone loves it.

If you’re in the mood for ribs, go here! They are always hot and delicious. And the bread sticks??? Just like the old Hartland Pizza! I have yet to try the pizza since I can’t seem to get anything other than ribs. I did try half a bbq chicken, which was ok, a little dry. Last order was also the stromboli, which was yummy. I assume the dipping sauce for that is also their pizza sauce. It made me want to order pizza next time. Oh and if you order the rib or chicken dinners, they come with sides of pasta, greek salad and bread sticks. I know I will be back soon!
I would give 5 stars, however, I do not care for their pasta sauce and the strong red onions included on the greek salad are too much for me to eat it :(

Understaffed and unorganized. Had an awful experience and food was not cooked as well as I expected it to be.

Gus’ has the best carry out food, hands down. I have had the pasta, the salads and the ribs many times. Everything is excellent. We have used them to cater parties also. They never disappoint. No mater if you are feeding. Two or twenty two, Gus’s is the place to go. Their pricing is also a plus. Lots of food, for a VERY reasonable price. Oh yeah, breadsticks. Get an extra bag, or you will be sorry.