KFC

This location is KFC/​Long John Silver, but really needs to drop the LJS. They don’t offer anything close to what a real LJS offers. No hush puppies, despite it being shown & offered on the menu. They don’t offer real fries, just potato wedges. Despite the menu showing real fries, and even the KFC menu shows and says «fries» not potato wedges. And potato wedges don’t cut it if you are looking to get fish & chips (French fries).
So I ordered fried fish & shrimp, hush puppies & fries. Was told they no longer offer hush puppies that I will receive biscuits (KFC biscuits) instead. Was told that it would take 4 min because the fish is cooked fresh. (Fine, don’t mind waiting on fresh cooked fish)
Got back to my house, fish was burnt & they forgot my 2 orders of fries (well potatoes wedges).
Called the manager and explained. Was put on hold. Manager came back on to explain that the fish was cooked fresh. I said «I know, it’s still burnt though.»
Took the fish back, they apologize. And proceed to cook more fish. I wait again for «fresh» fish.
I see the manager talk to an employee before I receive my fish (looking at my new fish). Manager comes to me, explaining. «Our shortening needs to be changed, probably tomorrow. But if you’re still not satisfied with the fish, I can give you a credit for tomorrow after we change out the shortening.»
So I look, burnt again!
They were really trying to serve me burnt fish again!
I told them I’m not going to wait until tomorrow for more fish. I need a refund. But they can’t refund my credit card. They can only give me cash.
What a pain! Stop trying to be a Long John Silvers, just stick to what, I hope, your good at… Being a KFC!