They offer the best pedicures and are great with stiletto nails and designs, but they are AWFUL at the basics like polishing nails. I went there to get a gel polish manicure and it was the WORST job ever! Very disappointing. The shape was horrible(each nail had a different shape, some were slanted), and the paint job was uneven. You could actually see the stroke marks. Then when the owner failed to correct the disastrous job, she got very defensive and blamed the unevenness of each nail on my skin. Never again!