Quest Fitness

Quest is ok for the 20 $ a month. the bathrooms are always dirty, and my boyfriend says the mens side always has a dirty floor. you can never meet with any one who is the manager, they are never there. there is a guy who works there, too he never acknowledges you when you go in and when you leave –very rude, makes you feel not welcome.

Been a member for many years. Place is very inexpensive to join. There is a staff member named Kenny that is very helpful with any issue. It’s worth the 19.95 monthly fee. They could improve the cleanliness of the men’s bathroom but the crowd is always friendly.

I really enjoy coming to Quest. The facility is clean and organized. The weights are always put back and are easy to access. I recently started going to a trainer and have already seen an improvement in the way my body looks.

I joined this gym over 2 and ½ years ago and was immediately unimpressed. After reviewing a few gyms in the area I chose Quest because it was close to work, opened early, and had a sauna. Initially I was very happy with the choice but after my first day of working out there the sauna broke and was not fixed for the rest of the time that I actually attended this gym. I stopped going here after about 6 months when I transferred jobs. I had signed a year contract that had a cancellation fee so I just assumed that they would bill me for the remaining months and would stop at the 1 year mark. Big mistake. I called in today to speak with someone about this and was immediately transferred to someone who obviously takes these kind of calls on a regular basis. She barely let me speak while arguing with me about the fact that this was explained to me upon signing up, which it wasn’t.
For $ 20/​month the gym itself is not terrible but their customer service needs some work. Also if you’re signing up for the sauna, don’t bother!

ok they fixed a lot but some machines need adjustment and some not installed correctly. anyway they are trying to make it a better gym but some PPL workout there are just PIGS !!!

I have to agree with a lot of the below posters. The gym used to be much better, but they slowly removed features overtime. Furthermore, while the staff/​trainers are cool, management is awful and there are far better gyms in the area. Take a look at 24hr Fitness, Retro Fitness, or Gold’s gym before you think about signing up for a contract with Quest. The facilities are much cleaner, newer, and better managed.
The main reason Quest is still in business is because management bleeds its members dry with the fine print. If you decide you don’t like the facility anymore, move out of the state, are injured, or anything of the sort, it is unlikely that management will work with you. You will have to keep shelling out $$ until your contract is up, and your contract will auto renew. The only way to cancel is to go in person before your contract is up, on a day where management is actually there (almost never), even if you lying on a hospital bed or live out of the country. You cannot cancel over the phone, so good luck timing your arrival while Dayna is actually there, and then having to deal with her.
In conclusion, stay away :). You have been warned.

$ 20/​month for this gym is a STEAL. Always clean and smells fresh, towel service, never too crowded, treadmills usually always available even during busy hours. I cannot complain. This place is great. After working at LA Fitness, I am pretty particular with which gym I want to work out in. This place wins. Best gym for your money in the area.

For ~$ 20/​month, you can’t go wrong. Lacks some of the frills of other places like daycare, basketball, pool etc. But for a standard gym, it has everything you’d need. Never have a problem finding a working treadmill, people (staff and customers) are nice, the parking situation has been fixed, towels are almost always available, and it’s not dirty!

Even though I no longer attend this gym (due to distance from my home/​work place) this review is way over due. I’ve was going to this gym on and off for a good amount of time and never had any issues. Yes the gym is a lot smaller than others but it has exactly whats needed, I never had to wait to use any machines, they always have towels available, they have bags available up front if you need it to put your dirty clothes in after a workout, the staff at the front are always friendly, and the place is forever being cleaned, never a mess in the locker room/​bathrooms, the mirrors are always spotless and they do provide sanitizing wipes through out the gym that I’m glad people use to wipe down the machines after use. Since its not an overly packed gym at the times i would go i felt as if my workout was very private and there weren’t eyeballs everywhere watching everything i do which i loved and appreciated. If I’m ever back in this area i wouldn’t think twice about rejoining at this location. One star was lost due to at times it is a little difficult to find a good parking spot, and i know this has nothing to do with the gym itself but someone did once steal my favorite sweater from my locker that i never put a lock on (i didn’t think someone would actually take a after workout sweater). But like i said nothing to blame the gym for, I went out and got a lock to use from that day on. Lesson Learned.

I feel the need to stick up for this gym! Ok, it’s not the best but it’s all you need to get a good workout. It’s not fancy and it’s cleaner than the other post are claiming. The spinning classes are good! Saturday morning 8am Kathy will kick your but! And Pete Monday at 6:30 is awesome! I also think Anthony’s class is worth going to. The staff is friendly and helpful.
The parking is tight bc of construction next door but that’s temporary.
I think this Gym is great! It’s not full of meat heads and it has what you need :)

It’s not the best gym out there, but its got the right stuff.
— $ 20 a month
— not paying extra for classes unless you want to take the class a plus
— stem sauna is very nice
— clean
A couple of down falls
— no towels at times
— on weekends it gets dirty
But when it comes to canceling your membership at the end they make it very hard. Even when moving out of state. For some reason no one knows anything.

When I first started here I really enjoyed Quest, over the years however they have continually removed features and the value is not there anymore. Additionally after relocating due to a new job they would not accept my drivers license as a valid address and have continued to charge me. Just today I have been notified that they will be renewing my membership unless I come in (keep in mind that I have moved) and cancel my membership in person. I’ve already had to pay around 6 months in membership fees for months that I’ve been relocated and it seems like there’s nothing I can do. It’s a shame that a place I once loved has become a sham and a scam.

First off, I was never a member, here, but I did enjoy the free 3 day (or week, I forgot) trial.
The gym is rather small, but has enough equipment for the average gym-​goer. The problem is, I’m not your average gym goer :) My heart was broken when I saw that they didn’t have straight bars (Perhaps someone was hiding them? lol)! Also, I have to admit I hated the tiny atmosphere. I don’t know why, but bigger facilities always get me more motivated.
People wise, almost everyone seemed to mind their own business. I will however admit to this… there is no eye candy (IMO, of course). Dude, I can’t help but notice! I’m a hot buff chick who likes to see the same (both guys and girls). I know most people don’t care about this, but hey… you. That’s right — you! You know you want it ;) Mind you, I am not the type to pick up guys at the gym. I just like to watch :)
I never felt like the place was ever packed (I went at peak hours), but maybe I just got lucky?
I never observed the personal trainers, but after having a discussion about the equipment, one of them asked me if I was a cheerleader (Awkward…).
As for cleanliness, they are pretty immaculate. They even have wipies! The women’s bathroom is extremely sanitary and cute as well.
For $ 20, I guess the price is right for north Jersey, but I’m the type of gal who will pay a little more to get what I want.

I can’t hate on Quest like the others. The price is right — $ 20/​mo. The machines work well, the music isn’t too loud, it’s never crowded, and the temperature control is comfortable. I’m not a big gym guy so maybe they’re lacking in all the extras and classes, but seriously what do you expect for $ 20/​mo. I think the place is a good value.

This gym used to be very good but they cut down on the spin classes and now make you wear rubber bands bracelets for new members if you want to spin. Gym is empty which is both a blessing and a curse.
it gets 2 stars only because they have a crazy spin instructor named Eddie who is great. Be warned though he is intense but passionate

Only good thing about this gym is that it’s always empty. I honestly don’t know how they stay in business. Some of the classes are good especially body pump. My problem is with this gym was that I paid for my 18 month membership up front in order to get a discount ($ 45 a month) because of other much cheaper gyms in the area opening up, they lowered the month to month people to only $ 30 a month. When I questioned the manager about it they were unwilling to do anything. Needlesstosay, I did not rejoin once my membership expired.

I had a very bad experience with Quest – signed up for a «great deal» membership, and then when I relocated outside the area they continued charging me for months afterward and fought with me on the contents of my contract. I DID NOT sign up for this and dealt with terrible customer service throughout my short time there (6 months). Please don’t deal with this drama and unprofessionalism!