Cinch Cleaners

I have had two sets of items cleaned here. The first time I visited I was a little put out by the prices and the refusal to clean a designer bag because they «didn’t want the liability.» It left me wondering if they weren’t able to clean a nylon bag work suede handles, what would happen to the sets of clothes I dropped off that all together cost way more than one little bag.
On my second visit I dropped off a king sized comforter to be cleaned, I was quoted a price to have it laundered. I had specified multiple times that it needed laundering because a guest’s pet had left an odor. When I returned to pluck it up, I was told that because it was oversized they were unable to launder it but they had spot-​cleaned it. Spot cleaning was not necessary because it was an odor, no stains. The comforter was returned to me as I had dropped it off but not without them charging the quoted laundering price. They insisted somehow I was getting a discount because the spot clean was supposed to be more expensive, and yet my problem had not been resolved. I’ve never been charged for something I never asked for until I stopped in this shop. My advice is to make the trip to any other shop, they’ve got to be better than this racket.