Jms Enterprises

These guys are the real deal. The owner Jan knows more about every aspect of carpets and carpet cleaning than you can imagine. This guy is so passionate about his profession it’s inspirational and has inspired me to excell at my own career. He’s a magician when it comes to hard to clean stains. I spilled coffee on my daughters brand new light beige carpet in my geandbabies nursary and then was dumb enough to buy some over the counter crap. Jan to the rescue. He knew exactly what to do and you would never know there was once a stain there. And he know more about oriental and Persian rugs than anybody I have ever met. Don’t waste time trying to do it yourself. Call them first.

Excellent service! Steve did a great job of removing stains and cleaning living room carpet. They were very reasonably priced. I would highly recommend their company and intend to use them again in the future.

JMS has been cleaning our carpets for years. Great service, on time, always there when you call. We have a lot of high traffic areas with pets and they’ve always done a superior job. Highly recommended!

Horrible experience. Needed a simple quote and waited 2 days to be asked questions that had been already discussed in our first phone call. Returned their email and got no response. When I called to follow up, the office manager blamed being understaffed was why she hadn’t gotten back to me and was 100% rude. Worst customer service experience I can remember. Too much hassle. Went with Impact and they were super responsive.

I made the mistake of hiring another carpet cleaner when we were preparing our house to put on the market because the other company had a Groupon deal. The day after the company cleaned our carpets, brown stains showed up everywhere! I called the owner repeatedly and was given promises that he’d fix it soon, but with daily house showings, I couldn’t wait. After 2 weeks, I finally caved and decided to have another cleaning company fix the carpets. I called JMS and the operator was very understanding and asked a lot of questions to make sure she could prepare the technician. They were able to fit me in the next day. That morning, I got a phone call from the owner himself stating that he heard about my issue and was going to come take care of it himself! He was friendly, professional and had evident knowledge of the science of carpet cleaning, explaining that the previous cleaner disrupted the PH levels of the carpet. He used a spray he created himself and the stains magically disappeared within seconds. And on top of that, he didn’t charge me! We are so appreciative of the service, professionalism and RESULTS! We will never use another carpet cleaner! If you want to your carpets cleaned right by the company you can trust, use JMS! You will not regret it!

We have had JMS do work for our staff as well as clients — both carpets and upholstery. They have advanced training to do just about any surface in your home or office — carpet, leather, oriental rugs, air ducts, marble — you name it. JMS offers a money back guarantee and provides clear guidance on what to expect from their services — IE: what stains might not come out, how to treat carpet after cleaned /​when & how to walk on damp carpeting. Whatever you do hire a «Master Fiber Care Specialist» and not just any carpet cleaner as those who don’t know what they don’t know can outright damage your rugs and not be honorable about rectifying the situation. I’ve seen it happen.