Bertucci’s

Excellent, excellent food, wonderful waitstaff and fair pricing considering the quality. Really good lunch specials.

Bertucci’s tends to be a hit or miss. On this particular night, asked for a table for two. Was told by the host they were clearing a table for us and we would be seated shortly. After a few minutes a party of three arrived and were seated before us. After 15 minutes we inquired about the condition of the table and the host went and cleared a table. No napkins or utensils were provided. Waiter arrived after another 10 minutes to take our order. Brought water over and hard, over cooked bread. Waiter said that he knew it was hard and apologized and said that was the only bread currently available, but would bring some fresh bread in five minutes, which he did. However, after waiting another 15 minutes (now over a half-​hour), we tried to find out when our basic house salad would be brought out. Asked another waiter to check. We could see our waiter talking to a co-​worker in the corner seemingly unconcerned. After a few more minutes we got up and left. Note that it is not always this bad. I have eaten here on other nights without issue.

First and foremost the free appetizer from Unilocal and a coupon from
made this three stars. The service from my perspective was ok, no free salad when we sat down, but that was fine. The pizza dough for the kids to play with along with the crayons was a nice plus. The bread and olive oil was good, and their pizza was done just right. The place was cold both temperature wise and also from a feel perspective. A nice ceiling as opposed to exposed tin and painted ducts would make this place feel a bit warmer. Their Caesar salad had a bit of a funky taste to it, but again the pizza was very good. I would go back with the coupons again, but at full price, there are many better options.

Bertucci’s…
Where have you been, all my life? *à la Rihanna*
No, but seriously, I seriously found a hidden gem here. Recently I heard of Bertucci’s through a friend who is a native Floridian. It seems that this chain restaurant is extremely popular down there and comparable to Olive Garden. Honestly, I think Bertucci’s needs to get on the come up because it’s WAYYYYYYY better than Olive Garden.
So, what kind of food does Bertucci’s have on their menu? Yes, they have Italian dishes on their menu along with a few American staples (think apps), but their brick oven pizza is where it’s at!
Okay, so what’s the good, the bad, & the ugly?
THE GOOD:
— Free appetizer for checking on Unilocal!Say what?!? Yes, explore away at that appetizer menu and try something out.
— EXCELLENT service & attention to the customer.
— Brick oven wings were the
!
— As soon as you’re seated your server will bring over a salad with lettuce, tomatoes, onions, olives, and cheese. It was light & refreshing.
— Once you’re done with the salad, be prepared to try some of Bertucci’s FRESH oven baked bread, which comes with a delicious olive oil and spice blend for dipping. Yum! Seriously, the bread was REALLYYYY good and it made me forget my whole ‘carbs are the enemy’ spiel.
— Plenty of seating.
— You’ll feel like you’ve been whisked away to your grandparent’s rather large estate in Italy. The ambiance really has this home-​y feeling plus the rather old pictures adorning the establishment add to that.
THE BAD:
No complaints here!
THE UGLY:
Be careful when ordering a pizza, I was informed a small size would be enough for 1 person. However, after indulging in a few bread baskets and the salad, along with the appetizer, a small can really be shared among 2 people. If you’re hungry… then knock yourself out & go for that small!
In conclusion…
if you haven’t had the best experience with chain restaurants then Bertucci’s is the place for you!

Good night !! Food was great… as it is normally when I come. Staff is friendly. And management is always on point. Can tell the manager cares about the environment.

Food was amazing! Service not so much…
Not one manager in sight!
I went to a party on a Sunday and everything seemed ok until the entire party arrived. They put us towards the back of the restaurant and we barely had enough room to move. They had one long table of 30 people against the wall and another two tables of 10 right behinds us. We had to pull the larger table off the wall so the guests could get to their seats which made the aisle a one way street. This obviously cause a lot of problems throughout the party with our guests getting up and down and the servers trying to serve the food.
The servers never let us know what was going on as far as drinks. First they said wine was included then they started telling us we had to pay because she didn’t have «wine package». I’ve worked in plenty of restaurants and we ALWAYS make it clear what is included and what is not. This was very discouraging considering I paid for my first drink which was a cocktail and planned on getting wine after that (which I thought was included)
Another thing I noticed was that they served us all of our food (pasta, eggplant, and green beans) then after we were almost finished with our meals they brought out Parmesan cheese. I don’t want that with my dessert! I would have loved it with my pasta though.
After working in the restaurant business for over 7 years I can see how unorganized and terrible the service was. Also not once during this four hour party did I notice a manager walking around at all. Not one person in charge of our party or the dining room.
Very disappointing!

We went with a party of 15 for Mothers Day. our server Chris was great. for appetizers everyone shared a Margherita pizza, bruschetta and the Bertucci sampler. the pizza was really good, the other appetizers were just ok. I ordered the Cod Putenesca which was surprising good, and an order of the grilled veggies that were also good. but the portion of fish was quite small since the person sitting next to me ordered the same dish and her’s was twice the size. I showed our server and he quickly had them make me another piece of cod. other people in the party had chicken Marsala which they enjoyed. Overall experience was good.

Very good for chain italian food. Pizzas are very good and the option of whole wheat crust is nice. Meals are also very good, though some feel a bit overpriced for what you are getting. Only downside is some of the staff is a little less than stellar and you have to ask for things multiple times and make sure take out orders have all the extras (forks, knives, oil, grated cheese, etc)

Well what can I say about Bertuccis? They have some awesome pizza. The only downside to this place is that they only give you one roll per person. I mean you really can’t give hungry people 1 roll and expect them to be satisfied! (At least in my book lol). They give you a great olive oil dipping sauce with red pepper flakes and these amazing hot rolls. Last time I went there my pizza was a little undercooked I had to send it back to crisp up a little bit but other than that I had a great waiter named Anthony who was hilarious. Two thumbs up for Bertuccis keep up the good work.

My new favorite lunch place.
The staff are super friendly. The bread that comes with the meal is amazing! It’s so warm and soft you can’t help but to ask for more.
I had the four cheese ravioli which was amazing. It was a little undercooked for my liking and that is why I give this review four stars instead of five.
He had the pizza and although he did not like me try it so that I could report back to all the Unilocalers… He said it was pretty awesome so I guess that’s counts.
We waited 0.00 minutes to be seated. Maybe 2 minutes before the waiter greeted us which was okay because she came bearing gifts (free salad and bread)
They are priced very good, very modern atmosphere and all staff makes you feel right at home.
I will be back!!!

We just loved Bertucci’s. Everything was was excellent from soup to nuts. We will definitely come back again. A++

The good: Free appetizer just for checking in, friendly staff
(only reason this place gets 3 stars instead of 2)
The bad: Not great Italian food (their pizza may be better?)
I arrived early and the hostess sat me despite the remainder of my party not being present. The waiter immediately came over and took a drink order from me. He returned promptly with my drink (red sangria) and three glasses of water.
When my friends arrived we ordered the free app (spinach and artichoke dip) and perused the menu.
As all of us enjoy seafood we were happy to see that they had a specialty menu stating «Summer Seafood Feast». There was luscious lobster and shrimp covering the entrees on the menu.
I ordered the lobster and shrimp risotto, one friend ordered the lobster and shrimp scampi and other friend ordered shrimp rosini.
OK… here goes–
Red Sangria: typically a favorite of mine but this lacked the fruit filled flavor of a good sangria
S and A dip: eh, just ok. This app is best suited for 2 – 3 people at best. It was covered with diced tomatoes which I am not accustomed but did not ‘hurt’ the dish.
Shrimp risotto: what was immediately noticeable was that I had just a bite (being very literal) of lobster on my dish (same with my friends order) with several shrimp so needless to say I was disappointed. Additionally, the risotto seemed a little overdone and did not have much flavor. So for the price, def not worth it.
Lobster and shrimp scampi: Though this was not my order I could not help but notice the lack of lobster and that the sauce was extremely watery! I sampled this dish and unfortunately I was again disappointed. Lacked the desired scampi flavor.
Shrimp rosini: while I did not sample this, the kitchen made an error and prepared the wrong dish so though the other 2 dishes were ready we waited for the correct dish to be prepared.
The friends I was with frequent this place very often and they like it a lot… I unfortunately was not impressed and would be hard pressed to come again.

Have always liked it here. Good food and good value.

Been to this location two times. Never had an issue getting a table, the place is clean with not bad staff. Nothing out of the ordinary and nothing exceptional. They have a good selections of food.

Have you ever been to Bertuccis? If the answer is no, get your ass down here immediately. If the answer is yes, why the hell aren’t you still here? Food is delicious, the service was nothing short of fantastic. Everyone is really nice and the stuffed mushrooms are soooo freakin good.

horrible service. bertuccis are going down the tubes. super disappointed!
never returning

Ordered off the Lunch Specials menu. The Delicato Italian on focaccia was really tasty. The bread was toasted and fresh. Though from a neatness pov, I would say that three sauces/​oils are too much for a sandwich: a roasted red pepper aioli, mustard, oil from the cherry peppers. Could do without the mustard. Still good though. Also came with a sausage soup.
The quick service from our waitress Nina and fast order to serving time makes this a great place to grab a quality lunch if you have an hour break for lunch.

Without question, this is the WORST restaurant on Long Island. No one who actually likes real Italian food eats at this dump. You go there and get canned Ragu and frozen entrees, that I won’t even feed to my dog. This place should be renamed, «Salt», because it truly is a big bag of sodium. You will be drinking water for at least two days to wash away the preservatives from your frozen dinner.
We have been overcharged nearly every time I’ve been there, leading to another 10 minutes of waiting to get it fixed. One time after making us wait to adjust the bill, the manager came over, apologized, and said, «How about a dessert guys, I’m very sorry». We took him up, split the dessert, and got our bill… with the dessert on it.
NEVER again.

As you walk in your greeted by a long bar with a few TVs very nicely positioned. Nice place to watch a game and have a drink with friends.
I had the chicken Marsala that was delicious in this deep red wine sauce something a bit difference but I liked it.
Overall, worth another trip back.

I happen to love this place and this location. I have Celiacs and I am Gluten free and they offer many items GF for me. They also have a changing menu which I really appreciate. My favorite that if they ever get rid of I’ll cry is the Tuscan Veggies.
Service is hit and miss, and don’t ever order food when they open at 11, it takes forever. All the new seasonal items with the beets and the squash are amazing. and I got the risotto without the shrimp and it was so amazing. I wish I was back in Long Island, and I never say that.