Big Apple Herpetological

Confuses me why they only have one review and that one review is a one star rating. They went above and beyond with how they helped me. There was one broken item however not worth sending back when I already have a replacement and because it wasn’t too costly. They didn’t pack the box very well which caused one of the hiding places for my new snake to break.
**They have 5 star reviews on other sites**
Regardless they stayed with me every step. Called me several times to check in on delivery status for both the snake and components. They sent me tracking info on each item as they’re sent. My snake wouldn’t eat and they gave me some good tips. My snake Kabuto that I received from them is very healthy, curious and just a little shy. Made a wonderful addition to my family. I recommend these enthusiasts to the next person seeking a new pet friend.
Pretty sure Harry was already having a bad day. With the wonderful job they’ve done for me hard to imagine a negative experience. Would beable to relate more to Hary if I tried to refurn the broken accessory. Howeved that’s not to account that people make errors, it’s only natural.