When my husband and i came the first time it was a great place. But returning they were only after our money. And the white manager with the moustache is not passionate about his job and doesnt care. He was willing to drop the price on two items i wanted only after i told him that it was fine and that another store was going to give them to us for less. Which was true i just wanted to show this place some customer loyalty. Waited for a call back for over an hour once. Bull. Dont give them your money
Dave G.
Évaluation du lieu : 5 Oriental, NC
My wife and I shopped all over trying to find furniture we liked for the price we could agree on. We looked in Morehead, New Bern, and Havelock and finally stopped at Furniture Distributors where everything came together. We were assisted by Jaclyn who was great, she was highly energetic about her job and we could tell she was interested in finding us the right furniture for our needs at the best price possible, she was not in it for the sale. Case in point is we were furniture shopping for our new house and also furniture for our nursey, so we were looking at a bedroom set and trying to decide between two sets we found. Jaclyn went over the pros and cons with both of them with us, and helped us chose the set that cost a few hundred dollars less, because it was the better fit for us. It really impressed my wife and I that she was more interested in insuring our happiness with the purchase than with moving items off the floor. After we have chosen our furniture that we were interested in, Jaclyn also helped us negotiate the price down with the manager to get the best deal possible due to having so many things on the order. After all of the numbers were set she then handed us over to another nice lady that works there named Dee. I’ve had the pleasure of working with Dee in resolving an issue with the first furniture we ordered through them, which was this purchase, and we also went back and purchased a chair from them too, and she has always been great. She is such a pleasure to talk with and deal with on the phone, and I also feel she has our satisfaction as priority. Delivery of the furniture went well, the two men that delivered and assembled the furniture were very professional and treated our home with care, so we appreciate that as well. We did have two issues with the furniture however, which as mentioned above were handled very well. A night stand we ordered had been dinged up in the process of making it to our house and they are replacing it, and also a new dining room table we ordered the internal leaf did not open. After a brief call with Dee and a few pictures from the cell phone we had a repair man scheduled to come out that day. The repairman that came out to fix the leaf was also very professional, if I remember correctly his name was Kevin. All in all our experience in shopping at Furniture Distributors was excellent, the customer service was above and beyond anything expected and the prices are more than fair. Quality of the product sold is also top notch and we are so happy with our purchases and with Jaclyn and Dee helping us turn our house into a home.
Mae D.
Évaluation du lieu : 5 Los Angeles, CA
Oh my goodness I’m so out of it. Wrote this review and posted on the wrong store HAHAH! Here’s my post: Larger store, good deals, helpful staff(thanks Roger, Jo and the ladies in the back). Delivery guys were great and have no problems with the bed, mattress & couch we purchased.
Joey B.
Évaluation du lieu : 5 Havelock, NC
I have owned a local business for 30 years I have purchased from furniture distributors many times. Good local family owns it.