Rosedale Nurseries

Bought some decorative pumpkins at Rosedale Nursery. Very pretty paths to walk along. Staff was nice and helpful.

This is a great nursery. They have a huge selection and friendly staff, but it can be hard to find someone to help you on busy days.

Despite the variety of plants they have at Rosedale, I’ve made my last trip here. As other reviewers have said, the senior staff members — and there is one in particular — seem to resent the customers, and will treat you in a way that is embarrassing and rude. I used to grit my teeth and bear it, because occasionally you’ll find a friendly staff member among the women working at the front of the house. But last week was the final straw, and although I spent over an hour shopping there, I put everything back after the rude treatment at the counter. The woman in line ahead of me also told me what she thought of the staff that day.
The fact is, nobody in this day and age should subject themselves to ill treatment by a store’s staff; there are many sweet nurseries in Westchester county that are worth going to and have just as good selections with just as good prices. I decided to do a tour of Westchester nurseries and found Michael’s Garden Gate Nursery (146 N Bedford Rd, Mount Kisco) was pretty and the staff helpful; Perennial Gardens (414 Old Post Rd, Bedford) very knowlegeable and, again, polite, and Copia Home and Garden (475 Smith Ridge Rd, Vista) well worth a visit for rare plants.
It’s a shame to know that someone put a lot of hard work into Rosedale Nursery, to have it subside to this level of poor customer service. But, there are others building nurseries that are a pleasure to visit, from the range of plant material and gifts, to the basic decency of the staff. I think they deserve the business that Rosedale has lost.

The good: Rosedale has a beautiful, almost intimidating, selection of plants.
The bad: Prices are very high and they do not stand behind what they sell. We have spent a good deal of money there, and a couple of expensive plants died almost immediately. Apparently, it was «our fault,» though others of the same kind, planted in the same area in the same way at the same time did fine. It’s frustrating, and plan to try other nurseries this year.

Called before I went because I was looking to buy asparagus ferns. Held on the phone for 5 minutes, I was told they had them in 4″ pots and hanging baskets. When I got there 45 minutes later, they said they didn’t have them only in $ 12.95 hanging baskets. The staff had a attitude when I called the phone number I called earlier from the checkout counter to find out who said they had them in 4″ pots. Left all the other stuff I hadn’t planned to buy because of the attitude of the employees.
Won’t be shopping there again.

I’ve been shopping at Rosedale for 16 years. Love the variety of plants and overall quality. However, the senior staff seem to resent their customers. This is the start of a new season. The nasty attitude I encountered recently was the tipping point for me. I’m tired of paying premium prices only to be treated rudely. I’ve decided to frequent the several nearby nurseries that appreciate my business.

Great experience!!! Staff is super knowledgeable and helpful!!! Lots of great ideas. Thank you Andrea :)

The Good: Beautiful plants, I spent over $ 500 on mother’s day and spent the day planting beautiful plants from Rosedale
The Bad: A $ 36 annual grass (one of two that I bought) was dead 2 weeks later, Rosedale was completely unhelpful and even rude. They blamed it on me and my planting methods however the other grass is growing just fine…, the worker with the cowboy hat and funky sunglasses need an attitude adjustment. Basically just blew me off
The result: I’m looking for a nursery with better customer service

I like Rosedale a lot and buy all my plantings there. The guys who work outside are generally very nice and helpful. They’ll help you find what you’re looking for but don’t typically have much knowledge about the plants (beyond sun/​shade, native/​not native). I’m not sure how much knowledge the inside shop workers have because I’ve found them to be generally not friendly and pretty stressed out, especially when it’s busy.
It would be great if they had a horticulturist on staff that you could make an appointment with. (They could even require a purchase of a $ 50 gift card to confirm an appointment with a horticulturist — that would take care of people looking for free gardening advice, no shows and those not intending to purchase anything.)
Maybe they already have a real horticulturist available to customers? If so, I’ve never come across him/​her and I go there a lot. I always end up trying to get information on my iPhone, but that can be frustrating and is no substitute for in-​person advice from a professional.

Great huge nursery off the Saw Mill that has everything from annuals, perennials, trees, shrubs, herbs. We usually go here to get plants for the yard. The lot is huge and they have wagons that you wheel around to put your plants. They are always very friendly and nice there as well, would highly recommend.