Repeated phone messages not returned, same for e-mail. A 4 hour minimum call that suddenly appeared on their bill for the third month. Girls that arrive an hour & a half late. Some girls very slow & methodical, others done with a 4 hour job in just over two hours(& when I checked up afterward I saw why — less than half of the job got done) If you just need somebody to make the bed & vacuum that got done but don’t look under the bed or in back of the sofa, that they didn’t bother with. Assured that they will have enough girls to cover so that i will never miss a service. Then I get a phone call — So n so called in sick — I have no one to send. Last weekend I sent not one but two e-mails asking for a cleaner. No response. No cleaner. No apology.