Freddy’s Frozen Custard & Steakburgers

Love this place. Very clean and food is made to order. The burgers are similar to smash burger and all toppings tasted fresh. They also have military discount.

After waiting over 20 minutes in line for my food I was sorely disappointed in it being cold and not very flavorful. I love Freddie’s normally but I recommend stopping at a different location o was not impressed

We didn’t end up eating here after seeing the condition of the fountain machine! I read reviews prior to stopping and one mentioned the deplorable cleanliness conditions. The kids wanted burgers so we decided to try it out because there was really only one bad review. However, before ordering I checked the cleanliness of the fountain machine. Do NOT get a drink here if you decide to go! There was mold and old soda syrup all over it! It was disgusting, filthy doesn’t even describe it! You can get incredibly sick drinking from a mold covered fountain. BEWARE! After seeing that we left, didn’t order because if the fountain looks like that what does the kitchen (where they make your food!) look like? We went down the road to Wendy’s, which was very clean by the way. I wouldn’t recommend Freddy’s unless you’re a big time gambler with your health. As a note, I work in food service so I am well aware and trained to see poor food service cleanliness THIS WAS IT!

Wasn’t really impressed with the chews wiz on the grease chille cheese fries and the burger was over cooked and crusty on the edges !!! I’ll try them again but strike 2 won’t be a 3^rd strike!

Every time I go it is just right! Their steak burgers are amazing. And the fries feel like you can never get enough!
Only downside is their special frozen custard. Not very good.
But I love the meal! Great for lunch or whatever you’re looking for.
Plus they have caffeine free root beer

I’m pretty picky when it comes to burgers. Of all the fast food burger joints this is my favorite. I love the crispy burger patties, the pickles and the fry sauce. I had the double burger California Style. I rarely eat fast food but when I do this is tops for burgers.

This location is okay for the drive by interstate food but the cleanliness leaves something to be desired!
I love love LOVE Freddy’s…just not this location. Whoever the franchise owner is, let me spell it out for you:
(1) Clean the soda machines. The ice dispenser was gross. Filthy actually. You could see the slime very clearly on the interior of the dispenser. The entire drink area needs a major cleaning.
(2) The bathrooms are not the most pleasant either. They need a major overhaul, massive Clorox bleach fest party. Clean them up!
(3) This is the ONLY Freddy’s location I’ve ever been to (and trust me I’ve visited several) where the food came out… borderline cold! The normal shoe string Freddy’s fries (which are the best by the way!) were lukewarm here. What a letdown!
So, if you are the franchise owner, please pay attention to the following issues. If you want to see a stellar Freddy’s location, just visit the Overland Park, KS location at 135^th!
I still love Freddy’s! Just not this location.

I love a good burger! This was not a even close to being appetizing! The burger was smashed flat and cooked to a crisp. I don’t get why ppl come here for a flat, over cooked, tasteless, worthless burger. This was my first and last time eating at a Freddies!

Yes definitely worth waiting an extra 30 or so miles to eat good, fast-​food and custards.

It’s a great restaurant when you’re coming into Hayes a nice little place to stop and grab a great burger and a Sundaes.

The fries here are amazing, and I go all the time

While I’ve lived in many places around the country, and visited a good number more, I have never eaten at — or even heard of — a Freddy’s until I made it to Kansas, near the middle of the US. How did I miss this?
Freddy’s isn’t fancy, and there isn’t anything wrong with that. While Burger King, McDonald’s and Wendy’s try and crank out fancy burgers with names you can barely pronounce, Freddy’s makes burgers, plain and simple. Not that the burgers themselves are plain, not by a long shot. But they are awfully tasty, and I do wish they would head this way soon.
As luck would have it, they are at least opening in NC now, though they haven’t made it to Charlotte just yet — so maybe they’ll be here before long. In the meantime, if you see Freddy’s, stop in for a burger and/​or frozen custard. Well worth it.

We’ve never eaten at a Freddy’s until we stopped for lunch in Hays. We didn’t know what to oder so we asked the young girl behind the register. She recommended the Double Cheese Combo for $ 7.09, onion rings instead of fries for an extra $.50 and sub a Brownie Sundae for the drink. Total $ 9.79. So we ordered two and got stuffed for less than $ 20. Their menu can be confusing if you haven’t eaten there before so take your time and ask for any specials. the kids working there all seemed to be having fun and were very polite and helpful. Wish we had one at home.

Excellent vanilla custard! I just wish they’d do a small size with one scoop. It’s time places like this do smaller sizes when asked. I had to throw ½ of it in the trash.

Good local place close to the highway and nice break from McDonalds for those loooong trips through Kansas.

The burgers themselves have a good caramelized flavor. Fries are OK, but are so slim, they are almost like a chip flavor instead. The burgers are priced like 5 guys, but are more on par with In and Out. The custard is good, but is also a bit overpriced. The «special» fry sauce is just mayo and ketchup mixed together.
When we were there, it was raining lightly that day and there were multiple leaks in the roof making puddles all over the dining area. Attention to the puddles by the staff was mediocre.

To echo once again the other reviews, yes the patties are hammered thin about 7 mm? If you have a Droid Razr, one patty is about that thin. I typically get a double cheeseburger. Being a chain they are always consistent and the food tastes good. Their fries are skinny cut as well, but they are probably the best fries in town. You may disagree if you like regular cut fries though. They use a very fine salt, the signature «Freddys» salt you can buy their sticks to food better (ie covers more surface area) than standard granulated salt so you dont have to use as much.
Frozen custard/​shakes/​mixed ice cream items are all very good. No complaints, but then again how does one go about screwing up ice cream/​custard.
Kids seem to like it, their are always high school age kids and family’s dining. Grandparents like the throw back styling of the diner.

A Freddy’s opened near my house in Colorado, so when out on a road trip through Kansas it only made sense to drop into this one in Hays. Freddy’s is much better than the other options there in Hays.
As other Unilocalers have mentioned, the burger patties are super-​super thin. Definitely order a double or triple to be satisfied. A single is basically all bun. But then again maybe you’re a buns guy.
The frozen custard… DANG! I hadn’t had it before. Freddy’s frozen custard may have me rethinking my relationship with ice cream.

We had never heard of Freddy’s until we drove across Kansas, so we thought we’d give this place a try. First of all, this is probably the cleanest fast food place I’ve ever seen.
My wife and I both ordered a steakburger California style, which really just means it has lettuce and tomato. These are what I’d call your classic fast food hamburger. Patties are a little on the thin side, so we’ll both probably order doubles the next time around, even though we’d never order a double burger at any other fast food joint.
The shoestring fries were very good – crispy and flavorful.

After following my GPS from highway exit to highway exit, in search of good ribs (because come on, we were near Kansas City, darn it) we gave up and just wanted to find someplace, anyplace to eat. There was one more rib place in Hays, KS for us to find, which of course was closed down We saw a billboard sign for Golden Corral, and I love me some Golden Corral so we headed that way when suddenly we saw this clean, new looking 50ish diner. Good enough.
We pull into the diner and wondered what a steakburger was. Well, it’s a hamburger, but a pretty good hamburger. I ordered the Patty Melt and Jen got a classic burger. Both were good. Apparently Freddy’s prides themselves on seasoning that you can sprinkle onto the burgers yourself. Upon inspection it looked like the secret mix was salt and paprika. Nice try, but didn’t really add anything.
They also pride themselves on their frozen custards. Jen got a turtle sundae in honor of her cat Turtle, while I had the shake version. Very thick and sweet. Kinda wish I had milk to wash it down.
The best thing about this place is that it is clean and new and they really do try. I can’t complain about anything. The flavors were nothing special but the food was satisfying and filling.
And of course I must admit a bias: I also liked the big photo of Freddy walking up the beach of Leyte in front of General MacArthur monument in my mom’s hometown province in the Philippines. Sure it’s sentimental, but it’s that American sentimentality that makes this place stand out.