Advanced Auto Repair and tires Inc

This is by far the best experience iv had with any auto repair shop ever. Carlos took care of everything and did an amazing job with my 2001 Honda Civic. Not only did they perform the task in a timely matter but also went above and beyond, I had training for my job and was left without a car and he actually picked me up at the Bart station at around 8 pm and took me back to my car. I can honesty say this is the most ethical, professional and all around amazing people. Can’t recommend Carlos enough. Thank you!

Advanced Auto Repair is a trustworthy and ethical auto mechanic shop they provide, hands down, the best auto service I’ve ever experienced. Here’s why:
Fast: I dropped my Tahoe off in the morning and it was assessed, fixed, and ready by the evening.
Knowledgeable and friendly: I know very little about cars. Advanced Auto spent as much time as I needed to understand the problem, its cause, and what needed to be fixed.
Superb customer service: When I picked up my truck, I asked Carlos about his recommendations for other work the truck needed. He was genuinely friendly, honest and patient despite his very busy day, to answer my questions. I was not over sold or pushed to do unnecessary repairs, like when going to the dealer.
Reasonable: The price for my repair was very reasonable.
Advanced Auto Repair will be where I take my truck from now on.

Great work & customer service. Carlos was a great rep to deal with, very customer-​oriented. Overall great shop to get work done and is second to none in the hayward area.

I found this place by accident, best accident I’ve ever had, Carlos is a true professional I feel like I have found my mechanic. Thank you Carlos for taking the time to explain everything regarding my car and for having great customer service! I will be back.

Carlos did an amazing job on my 2006 Mini Cooper S. I took it in to replace my transmission. Knowing that 2006 Mini Coopers’ transmissions are faulty made, he ensured that the transmission he put in was in immaculate condition and with very low miles. It also came with warranty. He not only replaced my transmission, he fixed all the other problems he found in my car. The car was leaking oil and he found the leak and fixed it. He changed my oil as well. He took pictures of all the problems with my mini and made his work as transparent as possible. Before returning my Mini back to me he took it to get detailed both inside and outside. Mini Coopers are a hassel to work on and very expensive to repair. Because I am a college student, my funds are very limited. He charged me a very affordable price for his labor. I will definitely come back here whenever I have any problems or issues with my car. Excellent service! :)

I was getting ready to take my car on a road trip and was having problems starting the car so I called in and spoke to Carlos. That night I brought in my car after normal hours so Carlos could check it out and determined it was a bad fuel pump. The next morning he ordered a fuel pump and it arrived pretty quick. After it arrived he went straight to work and I was on the road by noon. He even upgraded my SUV’s computer system. When it was finally time to go on the road trip I had no problems and my mileage was even increased by 1.5 miles!
On another occasion I took my Tacoma in when the AC wasn’t working correctly. Carlos checked out my car and determined that the AC compressor should’ve been serviced a long while ago. He fixed my car pretty quickly and the AC was back in business. Overall he was very nice, knowledgable and was able to answer every question I asked.

Never did I think I would find a mechanic to visit regularly, let alone a nice and ethical one with great customer service! Carlos is all that and more!!!
My Fiancé has been going to Carlos for years. So when it came time to do major maintenace on my car he set up an appointment here.
My 2009 Toyota Prius has over 120,000 miles. The start button had been acting up and the engine went from totally silent to a slight hum. He had my car for 4 days and when I got it back it ran like new and the starter problem was fixed.
It turns out it needed quite a few replacements and adjustments. For what we paid here the dealership would have just looked at our car. All of the adjustments would have cost us easily double or triple.
I also appreciated how communicative and honest he was about what the car needed. He broke down costs and told us what we could live without updating. So rare in a mechanic!

Carlos is a knowlegeable, consciencious mechanic. He does great work and always has the customer’s best interest in mind. He went the «extra mile» for me and I am very satisfied with his work!

I was referred to Carlos from a friend a few years back after my check engine light came on in my Honda. Carlos made time to check my car right away and assured me he would do his absolute best to find out what was wrong with my car. I received a prompt response from Carlos explaining the problem. I was very impressed with the repair job and the amount of time it took him to complete the job. I found Carlos to be extremely trustworthy and reliable. I have since taken all of my cars exclusively to Carlos for repairs. Each time Carlos has done an awesome job with the repairs! It is such a relief to know a honest mechanic who takes pride in his work!

I am elated to write this review, because I know exactly how difficult it is to find a reliable, experienced, honest and professional mechanic. Not only is Carlos all of the above, but even more! What I appreciate about Carlos is his level of thoroughness and availability. He also talks with me as an equal, which is extremely refreshing. He is always more than willing to explain and show me exactly what is going on with my vehicle if I have questions. As a new resident to the area, the last thing I wanted to worry about was finding a good mechanic who wasn’t motivated purely by quota or money. I feel so lucky that I found Carlos’ shop when I moved here. I absolutely love supporting local businesses and encourage anyone to support Advanced Auto Repairs. I have no doubt you will find Carlos’ work above and beyond.