BEAR Collision and Service Center

Sam has great staff and a smile along with excellent service. They do more than just body work and can do semi truck and trailer repair as well as anyone. Pricing is always competitive.

Came in for 3 diagnostics on my newly bought RV. Attendant did not honor my request until further discussion after initial confirmation, wasting time. Was suppose to take one day, scheduled two weeks in advance, called a week in advance to confirm. No estimate. Not happy with customer service haven’t even inspected the work review part two. Reported to the City of Hayward complaint. Also did not receive estimate on promised time. Also reported them for possible PRICE GAUGING.

We needed a mangled bumper fixed and some minor fiberglass repair on our Scamp trailer. The price was fair and the work was excellent. Better than new. The only reason I am not giving 5 stars: The work was finished a week later than initially promised and phone calls were not promptly returned (next day or later). Bottom line: I would use Bear RV again, and I would recommend them to friends and family.

Sam and BEAR did a great job on repairing crash damage to an older RV, keeping the price reasonable.
RV crashed nose into an overhang, bent aluminum frame loop, cracked fiberglass, broken wood interior paneling. Checked around for estimates (using a good set of photos) including RV shops in South San Francisco, Novato and Sacramento, got a wide range of estimates from $ 2000-​$ 10 000+ including corporate («its totalled, we can’t be liable for hidden damage, need to take the whole thing apart») and several flakes (if a shop is flakey on returning calls for an estimate, how hard will it be to get the work complete?). BEAR offered a good price, understood the job, explained how they would do it and the tradeoffs of fixing older and faded fiberglass.
Work was done on schedule, solid, they even matched texture and fading. Nice people.

Body shop preferred by our insurance co, price seems ok. Quality seems good.