Hayward Self Storage

No thank you mam unless you guys want to refund me some money for the charges that seem to be very common by reading your reviews! Just making others aware of what I had to go through dealing with your company ! Wish I would have Unilocaled you first ;/

Prices are good never an issue there. Watch out for water damages if you have a hallway unit. I recently filed a claim for some items that were ruined and severely molded. The insurance company denied my claim as they said surface damage is not covered. I can tell you that likely it seemed the hallway at one point had been washed down and water seeped into my unit. The stuff that was ruined was right by the door an wall closest to the door. I paid insurance apparently for no reason, some items are not even replaceable. Next time I get a unit I will make sure to to look further into it. What a horrible experience to have your stuff ruined for neglect. I actually believe the other units next to mine should be looked into as well, I am sure they have some damage.

Clean, secure, friendly staff, but overpriced in my opinion. I’m happy that they have real-​time camera feeds to the office and walk-​arounds are common.

Storage here is pretty standard and I got a good deal for the first month. Turns onsite are blind and I’m always afraid I’m going to hit someone when I turn. They need mirrors!

We rented a unit here from September 2014 to March 2015. The entire facility is scrupulously clean and secure and the staff goes out of their way to help. After driving an hour to move our things out of the unit, we arrived to discover that we’d forgotten our key. Sharita and staff helped us out and we had no trouble closing out the bill or with prorating problems. Billing was clear and they updated us on billing while we were living out of the area, so we never risked missing a payment. Highly recommend them.

Becareful with this storage place, they hook you with promo then raise the rates. Also when you move out let them know and do it before your next month so they try to charge with a whole new month. NO PRORATE SCAMMERS…:

Professional
good storage unit for a good price

Moving out a huge warehouse in Hayward and have some stuff that I need for storage. Can you imagine trying to move a ton of C%$P out.
What is someone suppose to do?
Last month, while driving home pondering this thought of moving and needing some space, I happened to look up and WHAM!
Hayward Self Storage sign was looking me in the face, so i called and was very impressed. The Answering service was very professional and the transfer to Hayward was easy. The person who was helping me was ultra polite and set me up for a same day look at what they had. — this was a Sunday!
For-​sure i needed the largest they had, this was their 30×10×15 unit.
I did not need it then, nor did they have one so i waited.
I just moved in yesterday, started to prep the floors to be sealed and painted before i move in, because i am just like that. but by a surprise, they had up graded my area with an awesome metal cladding. — PIMPED OUT!
I can go on, but let me cut to the chase.
1– very professional, friendly, and
2– month to month
3-​security and cameras
4– large unit
5– extended access hrs for businesses
6-​clean and they are currently up grading doors
7-​great location, blocks to high way 92
8– affordable
Need storage. business friendly and more.
don’t take my word, call them up and talk to them.

Highly recommended. I really value the professional, above and beyond service. It was always a pleasure doing business with Melissa, and the facilities are great.

My brother had this storage unit for a wile then he told me about it, Malissa is so friendly and help you on your needs. Thank you Katia K.

Really happy to take advantage of the $ 1 for first month’s rent.
Sunny was really helpful, great service.

I have been a customer for two years. This place is safe, clean and the office staff are friendly, trustworthy and professional. The price is reasonable and affordable. I like the fact they do automatic withdrawal. I’m very happy here.

We have had our unit for aproximately 30 years! The original owners were public storage, average at best! The new owners have it all under control and we have been completely satisfied with any issues or help they have addressed along the way! They also give curtosey calls as a reminder that your payment is soon do! 5 Stars*****…

This place is great! The customer service is the best! They are always friendly and very helpful in whatever your needs may be. Even when my car ran out of battery, Melissa working at the office came out with her own car to help me jump mine! Who does that?! I would highly suggest this place to anyone that is looking for a fairly cheap place for storage with great customer service.

This place is great! I moved from Southern California and needed a storage asap and started searching around the area. I called a couple of places but ended up choosing Hayward Self Storage for a couple of reasons. One, their prices are great! They were about half the price compared to other places around, especially if you snag a special! Secondly, the lady who helped me over the phone (Sarah) was the sweetest thing ever! She was so down to earth, and I hadn’t even booked anything yet! Their storage is clean, the area’s clean, there’s 24 hour surveillance so I feel secure about my items, their customer service is great, and their prices are amazing! If all of that weren’t enough, they send you an email every so often to check up on you and see how your unit’s doing! What’s not to like about them?!? If you have storage and moving needs, I’d definitely go with them!