Ma’s Auto

Classic mom and pop shop as well as one of the best mechanics in the area. Very honest, approachable and sometimes opinionated. From our conversations (in Mandarin), you can totally tell he is passionate about cars by the way he go through lengths to explain the fix, quality of the parts, safety issues, and his opinion on different brands.

This guy is awesome. He took me short notice. Seemed very honest and down to earth. No BS no wi-​fi or coffee, just reliable, trustworthy, affordable service.

«Master Ma», as we called him is super knowledgeable about everything about car. He not only knows mechanics but also electrics. I have asked him to perform brake service, timing-​belt change, tune-​up, catalyst converter replace and many other small problems. All work done perfectly and never need to come back. Because he knows exactly what the problem is and he is so skillful on ensure no mistakes. He charges at very reasonable price. BTW, don’t go to dealers or some oil-​change place easily to fix car. They do terrible job sometime.

Charlie Ma is a great mechanic and is a down to earth person. His shop is what I expected to see from an independent mechanic that just is in it because he like his work. The place is a bit unkempt and messy, and in all honesty reminds me of my late Uncles shop in Arizona, so I was not put off from my first impression of the place. Once I explained my problem, a bad wheel bearing, Charlie when right to work to find the exact problem. Charlie will try to find the best price for parts for you and charge a fair price for his labor. It was a real pleasure to know that there are still people that care about their work and run an honest business.

Charles Ma has continued to provide incredible service for our family’s vehicles for quite some time now. How did I find him? My great friend Sam has worked with Charles long enough to know what integrity and honesty is. Believe me, living and working in Redwood City doesn’t normally afford me the opportunity to come to know of Charles Ma unless by referral, and for Sam — I will be eternally grateful.
Charles knows cars, inside and out, well enough to almost have a sixth sense about what’s wrong, along with the knowledge of how to fix it. He is very accommodating, transparent, and honest in his dealings, which is a lot to say about the auto industry today. If you have a budget, tell Charles, and he will do his utmost to meet that price-​point and will also be able to tell you if something else needs fixing — and even tell you if you don’t need something replaced that another mechanic said should be replaced. How great is that ?
Be patient, and be thorough in your explanation of your car problem, especially if Chinese is not your primary language, and Charles Ma will give you good service.
It doesn’t get much better than this !!

You need your car fixed come see Charlie. My best friend refered me to him. He is the only one working on cars. It looks like he got a bunch of thing going on but trust me it worth it .
I haven’t driven my mustang is years before my son was born and I finally
brought it to Charlie to get it fixed. I tell you after it was done my mustang is even stonger than ever. He put my mustang back to life.
Also he did a oil change on my mercedez and ask me who did it the last time because the last person who change my oil did a really bad job. So what did Charlie do he ordered better German air filters and oil to change
it with cause he person who did my oil last time used weak paper air filters that could damage my car .
I tell you Charlie is very honest about what wrong with your car and he’s prices are very reasonable.

Master Ma, as I sometimes call him, is both honest and extremely good. The two qualities seem hard to find in a mechanic. I was introduced to Ma three years ago by a friend who can afford to take his car anywhere. Yet Ma is competitive in his pricing, and innovative when standard solutions are non-​existent or exorbitantly priced — such as repairing the gas tank spring door. His solution is simple, effective, and expertly crafted. He can also deal with other issues such as AWD or transmission parts for older vehicles. He fixes everything from Audi to my AWD 91 Toyota Previa to any American make. He is also first rate in amazingly fast (you would not believe me if I told you), ACCURATE diagnosis, and fast in first rate in repairs. He will not overcharge. He has enthusiasm for car diagnosis and repair; he is not jaded or think of it as a mere «job». As a friend said, if he had it to do all over again, he would choose again to be a mechanic. He loves it. He is a master mechanic that I can afford!

Recommended by a friend. Their service was super fast and the owner is courteous and friendly.