Motor Team

Horrible, horrible the worst experience ever!!! About to make the first payment on a BMW X5 we bought from John at motor team and already had the alternator replaced and now it’s back at the shop with a blown transmission. Plz do not get scammed by this individual. Do not buy car here you will regret it!

Saw a car on Craigslist… visited this dealer, and bought the car. Good prices, no BS, VERY nice people! Go see Omar. He’ll sell you a good car with none of the usual «used car salesman» crap. Awesome!

This place is horrific!!! A joke! And Omar is full of BS. My mom passed away in February and she harassed my dad over and over to get a new car but he said no point, after figuring out which car he wanted we found a Cadillac SRX at Motor team. My dad felt like he owed it to my mom to get a new car.
The finance team is horrible, and when I mean finance team, I mean Omar. He was pushy, manipulative and gave false information. At one point he even threatened us to take the car back because he made us put a $ 7k deposit WITHOUT getting the documentation from us, but kept saying he would make it work! After a few weeks and having the car under our possession he started to call my dad a liar because Omar «assumed» my dad made «x» amount of money after we told him he was retired and only had his social security income.
Long story short after I «threatened» to speak with the owner, he then tried cooperating and «trying» to be respectful. He even tricked my dad in buying bogus ass warranty! After 2 months of having the car, we already had to get it serviced and cost $ 350! Also, the description of the vehicle said it came with a manual, and this fool said he would get it for us, but never did and we spent another $ 50 on eBay for one!
Don’t buy ur next car here unless u can finance somewhere else or pay cash. Omar is a mess.
Super disappointed.

Not the first time I buy a used car but this was definitely a new experience. They helped me through the process of trading my car and getting approved the same day. I got a hell of a deal and the guys all were pretty chill. And I got a 7.9% rate compared to a 18.9% and a 17% they were offering me other places. Definitely recommend them. John Sam and Marco

Just bought a hyundai elantra from motor team. Good friendly sales staff. The car is great and I got it for a great price. No problems there. However, when I said I wanted to go to a credit union and finance the vehicle there, the general manager, John, urged me to finance through one of their banks saying they have way lower rates than credit unions. I knew that wasn’t true, so listening to him was my mistake. The sales staff shouldn’t have a problem with financing through a credit union, and should emphasize in house financing less. In turn I ended up financed through Wells Fargo, one of the worst rated banks for car loans with a very high interest compared to a pre-​approved loan I recently had.
Leaning towards a 3.5 star rating.

Stand up for guys… I wholesale some cars to John. Really easy transaction no hassle… Great inventory… I like doing business with people like John. Keep it up. Hopefully will do business soon again.

I purchased a car from this dealership for my son in November of 2013 and ended up selling it one year later for $ 6k less then what I paid for it. Shortly after purchase the car started to give me all kinds of issues and problems. I can list and name them all if you are interested in learning more… just send me a msg. I did purchase a warranty but it was useless — something Omar told me was the best one they had and later told me it was a cheap one because I (the buyer) didn’t have the money to pay for it… not sure how and why he made that statement to me when I paid the car off in 7 days after purchasing it. It was for my son’s 16^th birthday and I bought him a used Audi A6 for almost $ 12k. Getting a refund of the warranty was a challenge once I sold the car. Omar gave us the run around and would not sign the paperwork that they needed to sign so that the warranty company could process the refund. We finally had to have the warranty company process the refund without Omar’s signature because Omar refused to sign… then told us to come on the weekend to get the signature and when we did he told us to come during the weekday from 9 – 5. He made it difficult each time. The refund check (once finally processed) was sent to Omar and he was to write me a check which he gave us the run around for and finally told my son that it was sent to the lien holder… after repeated conversations and voice mail messages that there was no lien holder and the car was paid off. Finally got the check today from him so writing this review now that he can no longer continue to fuss with me. I am so glad to have completed my transaction with Omar and this «ONE STAR» company.
It is very simple for all you folks reading this review… you have the choice of choosing many other reputable places to purchase your car from. Say even if I am exaggerating… is it worth taking a chance with this dealership when you have many other options? Also, why would I take the time to write this review if I received a good and fair service?
My next stop is the BBB.

In the end, if you want to waste your time and money, go right ahead. I’m simply telling you how my experience was. Why go here when there are many other reputable places? I would not sit here and waste my time with writing updates if I had a good experience, it would do me no justice. Take this information and do what you want with it, but be careful with this shady dealership.

I got my first car in November 2013 from these guys. The whole process was simple and easy. I don’t know much about cars, so I brought my dad to help me. The salesman Ishmael approached us and immediately made us feel comfortable and at ease. I told him this was going to be my first car, and he explained that as a first time buyer, and college student I needed a safe and secure car with low miles. They were very flexible, and not pushy at all. My dad mentioned the Toyota Camry would be a good fit for me, and Ishmael pointed out to us a white 2011 Toyota Camry LE with only 54,000 miles. I told them I could only afford 200 a month, and Ishmael brought my payments to 208 a month. After the test drive it only took about an hour or so for us to drive out of there in my new car. Thanks so much Ishmael, and Omar for the great help. I LOVE my new car!!!

I bought a used mini about 2 months ago. My interaction with the staff here was fine. After I bought the car, there was some credit from the registration and they sent me a refund check right away. There were paper work and other things that I ask Omar to take care of, and he’s does it as he promised. I’m a business owner myself, and I know how hard it is to come across a business that’s honest and reliable, and do what they say they do. I’d recommend them for these reasons.

11÷11÷13 It’s been three years since I bought my BMW from MT and I am still very happy with it. Only problem I’ve had in the last year is my water pump went out on me and had it replaced. Overall, I have been very pleased with my purchase, just wish I could be done with the car payments lol.

These guys are a delight to work with. Absolutely NOT pushy at all. Have the best deals in town and respectable service. What more can you ask for! I would recommend anyone to work with them.
I have no idea why they have such low stars on reviews. My vote is a total 5 Star. They deserve it all.

Yup! Nov 18, 2012 bought a CLS550 30k miles! $ 48k. Check engine light came on 3 weeks after purchase! Call the dealer furious cuz it shouldnt happen. Trying to be a nice guy and helpful Omar tells me to bring it in and they will take it down the street from the dealer to some shop they deal with. Walk in the dealership letting them know I feel a jerk in the car when going down hills etc and telling them «I’ve already taken it to Mercedes and they said wait a week cuz it maybe gas cap». Never went off. John (owner) drives it down the street while I wait at the shop. Comes back 20min later saying «ooooh don’t worry about it, it’s gas cap and if it comes back on again pay it no attention it’s just sensitive gas cap and in the hood there’s tiny little tiny hair of air get in it will trigger it.» Lol um what? First of all «check engine light» is not to be played with! «Oh don’t worry about it»? There should be extensive checks and most of all the car hooked up to a computer system. Basically he bullshitted the situation took it to a shop to get the check engine light reseted and turned off. I left thinking hmmm ok «John gave me no reason not to trust him yet but well see». For weeks i still feel the same problem in the car hoping its just me thinking too hard. Check engine comes back on a month later. Now I’m thinking wtf … As I thought there’s a real problem! Not a. «don’t worry about it it’s the gas cap» as he said. He tells me to take it to European shop in Fremont and they will fix whatever wrong with it and do normal tests. Leave it at the Fremont shop for a day. Go back and he’s giving me all these random codes that comes up in the diagnostic as if I’m a mechanic too. I’m a costumer!!! Tell me in simple terms like Mercedes would do. Anyway he rambled on and «I changed the gas cap» was almost the only thing I understood which told me «hmmm why is these people so stuck on this GAS CAP?. Going on… Check engine is off for 2 time! Mind you this is the 2 month I’ve had the car.
CHECK ENGINE LIGHT COMES ON AGAIN!!! (a week ago). Jan. 7, 2013 Which is now 3^rd month I got the car… I text/​call Omar even more furious then the first time of course… Now John calls me saying «we’ll you know the car is sold as is right» haha told them «dude this is a ongoing problem from the 3^rd week I had the car»… I told him if you wanna help me give me green light to take it to Mercedes. He said ok. I told him If you gonna help me in the first place and fix the problem follow thru and get the Job done or tell me in the first place «sold as is deal with it!!!» At this point I don’t trust the dealership John nor the mechanics he deals with.
So anyway i dont want this whole experience don’t sound 100% negative… they did pay for my car to be fixed at Mercedes. A $ 1200 problem they looked over 3 months ago. But only because of the pressure I put on them about it.
«They» as in dealers period, will smile joke and make shit sound so great to get a car sold and not have to worry about it later. But remember keep your guard up and don’t let these dealers punk you out of what you deserve and paid for.

Went in to test drive a car, they gave me an unbeatable deal so I walked out with it.
Omar, Emron, and John worked hard to get my business and I’d definitely go back to get my next car.
During the test drive, I was talked out of going on the highway since it’s not close. I should have because at 60mph, there is a loud windshield howl due to a bad seal. Not a problem though since they acknowledged the issue (one of them had noticed the sound too) when I brought it up after going home and they encouraged me to bring the car in to fix the seal. Now that is great service!

I must shamefully admit I did business with this dealer before reading the Unilocal reviews. I feel bad for everyone that had a bad experience. Mine was different.
I called one day in April after seeing a ’04 BMW 325i on Craigslist. They said it was still available. Went to see it 2 days later, all looked well. Test drove it, drove perfect even on the shitty Hayward roads. All car functions worked. OK ill take it. They had already ran my credit and got approved at a pretty low APR. Did the paperwork and was told the DMV fees may be more or less than they charged me and that I’d get either a check for the difference or a DMV bill. Received my registration in the mail 4 days ago along with a check for $ 137 because the DMV fees were less than I paid.
I’ve had the car a little over 1 month and it’s still functioning great. All features still work and it runs like new. I’ve had to replace the air intake boot and fix a blown ground wire in the right taillight but those are both very common issues with E46 BMWs and are not the fault of the dealer. They’re also very cheap to fix if done yourself.
So all in all my experience was just fine. Got a great running car with functional features for $ 1000 under bluebook value. Got my registration and reimbursement DMV check in about 5 weeks. Got nothing to complaint about. I will admit that place does look a bit sketchy though…

BEWARE !!! BEWARE !!!
They are bunch of shady people. They do the cosmetic make up of the cars. They took my details ran my credit and got it approved and told me to come after 4 hours. When I came back they sold the car they agreed on. When I questioned the owner & his son started threatening me to leave the place or else they would shoot me on which I had to call the cops and cops had to intervene and they suggested me to not to deal at this shady people.
Please also go through other reviews. I am talking to my lawyer to sue them as they inappropriately used my SSN and submitted my information to 12 banks for finance and also they did not give me my credit report.
PLEASE STAY AWAY AND DO NOT BUY FROM THEM. OTHER DEALERS IN THE AREA ALSO SAY THAT THEY ARE VERY SHADY!!!

Do not buy from these guys. Bought a car there that had a perfect carfax report. These guys made it very clear that the car came with no warranty.
I found out a couple days later after a weekend of heavy rain that the car was LEAKING! Spent a bunch of $$ fixing it

After reading some of the other reviews I had to recheck the name and location of the business to see if I was reading for the correct place. I had a GREAT experience with Motor Team. The staff is friendly and very helpful.
I will have to agree with Jens O., it’s been over 4 months and I haven’t received my paperwork/​plates yet.

BEWARE!
Saw a car that was posted by these clowns on Craigslist. After getting approved for a loan and going to check out the car, I found out the car had been in an accident and airbags deployed. When I questioned them on the findings from the technician who did the inspection, they tried to lie and say it was not in a crash and that the hood on the car just needed adjustment. Asked for the CarFax report and sure enough, there it was… ACCIDENT! Omar and Joey’s attitude changed to a sour note and basically they ignored me when I wanted to look at another car. Guess they did me a favor because I could have ended up with a lemon! DONT BUY FROM THESE PEOPLE… they will rip you off!

I brought a Jaguar cash for 9200 $ from Motor Team Inc on Friday May 21^st and I have still not got neither my title or my license plates. I have been at the dealers place 3 times, but each time they just say that they’ll call me when they have my title and license plates.
I was guaranteed that the sunroof in the car was waterproof, but after I bought the car it showed up that there comes a lot of water in that way. Now they want that I pay for the repair myself.
They sold me an extra key for my Jaguar for 150 $ (which was a special low price). Later on I brought another key directly at Jaguar in Fremont for just 55 $!
Don’t trust this dealer and don’t pay them before you get your title. Get everything on writing. Now I have to go through a lawyer to get my title so I can get new license plates for my car.