Timbers

Had to add an update due to recent events.
While trying to resolve the noise issue, I had a meeting with the property manager.
He told me it would be a private meeting, but when I got there he had someone sit it. He said it was a «security thing» but I know for a fact he has met with others privately without having anyone sit it. Seems to me that it was either meant to intimidate me, or because they think I’m going to do something bad (which they have no just cause for.)
During this meeting, instead of discussing the ongoing problems, I also had counter accusations made against me, including someone claiming I was banging on the wall at a time I can prove that I was on the phone with the manager’s assistant (phone records don’t lie) and maintenance claiming I flipped them the bird. Considering I have no beef with maintenance (or rather, didn’t before) I don’t even know why they would say such a thing. My girlfriend pointed out that she was with me at the time they said this happened and could verify it was untrue, but was told that «she didn’t see it because she was in front» of me. So now they’re telling her what she could or could not have seen, even though she was there.
Shirt version, I no longer feel comfortable or safe. If maintenance is willing to make up stories like that, how can I trust them in my home when I new repairs?
It’s pretty crazy that I went to them with a problem, and came out feeling like I was the one in trouble.
(Also worth noting: In my previous review, I referenced how they use outdated pictures in their ads. As of this writing, they’ve taken down those old pictures. Funny how that works…)

So I’m not to sure what everyone is talking about but this is the best place ever to live 24 hour gym clean pool soda machine roses grow around the property in the right season the maintenance men leave on sight the is 24 hour security patrol and the apartment mangers are so nice rent may be high but you get what you pay for Access to the 92 and 880 and minutes away from down town Hayward we love it hear and we are renewing the lease

I lived at The Timbers for 6 years and we never would have left if we hadn’t bought a house. The apartments are peaceful and the management was always so helpful. I just wanted to write in to say thanks for everything.

Good apartments to raise your family in I lived here for 2 years with no complains. Yes they go through managers like no other but management is really nice. Although the rent here is quite pricey it does cover Gym pool jacuzzi and laundry mat. Repairs sometimes take longer than usual but its one guy who litterally does everything with all the money they are making off rent I would think they would hire another maintenance man. Overall I do recommend this apartment if you want to stay in a gated community

This is literally the worst apartment complex ever! I would give it 0 stars if i could! We lived there for a year and it was absolutely awful. During the summer it was blazing hot and muggy and mold grew like crazy, no air conditioning. During the winter we froze because if we used the crappy wall heater, which always smelt like something burning, we would get charged through the roof. The laundry room was a joke, I walked in one time and found some kid sleeping on the couch and people always used three or four washers at a time and always moved our stuff. The apartment itself was hideous and small. More than one person in the kitchen at a time was impossible. We moved out a month before our lease ended into a way nicer apartment (wood floors, air conditioning, stainless steal appliances, renovated interiors, full size washer and dryer in our unit, 720 sq. feet) and we’re paying $ 1800 a month. I looked at the Timbers website and they’re charging over $ 1700 for a 624 sq. foot apartment with almost no amenities. We just got our «deposit» back and they’re trying to say we didn’t pay our utilities for the last two months of our lease, and one month we weren’t even using the apartment. They are lying, stealing scum bags and the apartment complex should be burned to the ground. This is my first ever Unilocal review because I am so livid at this complex management. They should be utterly ashamed and I hope their lives are miserable for ripping people off.

I am only giving one star because I have to. If you like your life to be constantly disrupted with d $!# near monthly inspections, emergency entrances into your apartment whether you are home or not, water shut offs (for the whole day), rent going up drastically when your lease renews. This is the place! They want to come in to install detectors which is fine but then they had to come in the following week to make sure I had the detectors, makes no sense. I have been here 4 years and I can’t wait until my lease is up to get out of here. Their landscapers blow the leaves on my patio then they put a note on my door telling me my patio is a Hazzard when the only thing on my patio is the leaves. I was promised a BMR (below market rate) apartment I waited for it for 3 years and found out they were offering it to new tenants. When they finally decide to give it to me and everything was arranged they came and told me that because I go to school that I don’t qualify. Do you think they could have told me this 3 years ago? That is the only reason I stayed at this place. This place is a joke, the management changes every 3 months and you never know what you are going to get. Please take heed to my warning because if you move here YOU WILL REGRET IT! ! It doesn’t feel like home when they want to roam through your apartment all of the time.

For the love of everything DO NOT LIVE HERE! Crappy management, ghetto apartment, horrible place to call home. I lived here for 2.5 years and it only got worse and worse in that time. They divide the untilities by the unit but only include adults in the usage, so me, single adult working full time and gone A LOT (my pg &e bill was only about twenty a month!!!) Is only paying about 5 bucks a month less in utilities than a family of five!!! How ridiculous is that? PG&E is only twenty and yet I’m paying 100 for water and garbage? Yeah, NO!
They do not monitor the parking so there are a ton of broken down cars and cars with expired tags that NEVER MOVE.
Shody repair work. The unit above me had a major leak in the bathroom which damaged my bathroom ceiling. They «repaired» it and 3 months later my ceiling is bubbling and splitting and chipping again.
The mail boxes were broken into and it took months and months for them to repair it.
It’s «gated» but I use that term loosely because the gates are always broken.
They will also keep ALL of your deposit! I put down 1300 for a deposit, not only did they keep all of it, they tried to charge me additional money! I lived there 2.5 years, you were going to have to paint anyway!!! Unless you want to live in the ghetto, deal with horrible management, and throw away money, absolutely do not live here! I’m contacting the BBB and an attorney. They are a bunch of swindling con artists. DO NOT LIVE HERE

RUN AWAY!!!
Pros:
there are none unless you count that most of the residents are relatively decent and there are only a few crazy ones.
cons:
* Inept and incompetent management and maintenance.
* Rude management
* Don’t pay attention to whose packages they accept and don’t monitor who picks them up from the pile in the corner, lose packages.
* Outside lights including porch lights are on management controlled timers which they are horrible about updating with the change in sunrise and sunset throughout the year and accidentally turn them off frequently resulting in sometimes pitch black outdoors and needing a flashlight to lock/​unlock your door,
* Any time anything beyond light bulb replacement or pipe snaking is required, management has to subcontract out and they pick the cheapest companies possible — it shows in the quality of the repairs.
* They will defer any and all maintenance they can get away with to the point of not replacing pipes they know are rotted and about to burst in between tenancies and will instead wait until they actually break and demolish tenant’s apartment while living here.
* MOLD. My husband and I have become chronically ill since moving here because of their mold as well as wasted hundreds of dollars on groceries that are great at the store and start to mold very quickly (most fruit can only make it a few days and even our onions and potatoes mold within a month).
* REPEATEDLY VIOLATE LEGAL REQUIREMENTS TO PROVIDE AT LEAST 24 HOURS’ NOTICE TO ENTER. They leave a notice on your door and sign it under penalty of perjury, but they don’t really care if it’s actually 24 hours before they intend to enter. The most recent one had a false date in the notice execution place as well.
* Their frequent inspections of units are a huge inconvenience and invasion of privacy
* people prop the gates open with rocks all the time because they’re too lazy to take their keys to the store. Why the fuck they choose a gated community when they don’t want to deal with gates is beyond me.
* laundry room poorly maintained, usually a maximum of one machine at a time that doesn’t have some problem or other.
* In the 2.5 YEARS I’VE LIVED HERE THEY’VE DEMOLISHED PARTS OF OUR APARTMENT 3 TIMES.
— The first time was for a broken pipe in the walls that they knew was rotting, but had done nothing about. Water started spewing up from our kitchen sink in the middle of the night. They wound up putting the dishwasher to one side of the kitchen, blocking access to the refrigerator and kitchen sink, putting the stove in the hallway, blocking access to the bedroom and bathroom, and jack hammering up a 4 foot trench across the tiny kitchen. Then they tried to leave it like that overnight. Even if your ignored the complete loss of use, the gaping hole in the floor posed a huge safety risk to our cats, who could easily have crawled inside. They relented and finished pouring new concrete into the floor. We woke to find that the contractor they’d hired to replace the linoleum had broken into the apartment to start work with neither permission nor a key because he got there two hours early for the appointment and didn’t want to wait.
— The second was to replace our cracked (gaping rift in the tub, not a faint hairline) bathtub (cheap plastic tub with nothing underneath it to support it, no wonder it cracked). Their contractor didn’t measure the new tub correctly and it didn’t fit into the apartment. They frantically jury rigged together a wall piece and a tub piece that don’t match up correctly and then did the crappiest job calking that I’ve ever seen such that the wall overhangs the tub and the joint between them constantly grows that pink-​orange slime that forms in tubs that aren’t cleaned and can’t be scrubbed effectively because the calk is anything but an even surface and comes off without much pressure.
— The most recent time is currently, as we’re writing our notice to vacate. The upstairs neighbor’s shower drain clogged. Snaking was ineffective, so they came in and cut a large hole in the ceiling over our shower to try unscrewing the pipes to look for a lost object. They couldn’t get the pipe unscrewed and called a plumber who came out. They opted to carry the repairs over another day while they get bids from other contractors to find the cheapest one possible. Meanwhile, our upstairs neighbor has to sponge bathe in the bathroom sink for *another* day and you can hear each other’s conversations (and going to the bathroom and everything else) without even straining your ears, rendering our only bathroom no more private than a stall in a public restroom. Plus the huge creepy gaping hole in the ceiling.

See pictures for the repair ordeals — sorry, can’t find the pictures of the tub being replaced, just of the aftermath

FYI water& garbage bill is divided among residents and is a little over $ 100/​month and they’re charging us $ 1435/​month to rent a 600sqft apart

The timbers Is A Rip Off! I would Recomend living there to my worst enemies! I Left The apartment Spotless with Every Bill Paid And They Still Figured out a Way to Damage My Credit Because I Refuse to Pay This Worthless Piece Of Shit Apartment Complex! My Rent Went up Drastically, They Have Random Inspection But Take there Time To Fix Things! The Contract Is A Trap if U dont hurry Up And Put in Your Notice When Your Contract is Up! I Promise you There Is Nobody Happy After Moving from the Timbers! I Knew It Was Something When I Was Excepted the First Day Because They Have there Ways To Get it Money From You! Dont Move there unless U dont Mind Spending More than u Supose To And Dont Mind Getting Fucked In the Ass With A Legal Scam!

This place is not recommended to live at. Too much miscommunication from the landlord. They say it is a quite and peaceful apartment community, 100% NOT TRUE. Neighbors make noise, you will hear loud music once in a while. My neighbors fight a lot in the middle of the night. They say it is a quite community, but you will hear them cutting grass early in the morning, leaf blowing, and cutting down trees. Pool was closed for a week or so during summer, because the landlord did not turn in some health papers. Very rude and mean land lord. Parking space is to small. One time there were people breaking into other peoples cars. People will sometime steal your laundry stuff at times. The apartments are nice looking, but not the best. Rent price is somewhat high, you can find a cheaper nicer place. The lady land lord is super nice, she is not rude, but the guy one is rude.
And be careful, there major miss communication, they landlord will sometime say its ok, you can turn the rent in tomorrow, but wont be specific, then he will say its late I wanted the rent turned in at 12… and charge you a fee.

In response to Lola L.
The residents keep to themselves but theres tons of kids.
The kids like to play in the hot tub all night and my boyfriend and I were walking by the hot tub last night and someone had tons of bubbles in the hot tub that were spilling over into the pool.
There arent too many parties anymore. There are some from time to time.
But know that there are prowling peeping toms.