Unlimited Automobile Products

RUN FAST, RUN FAR!!!
I bought a set of wheels from them and had them professionally installed on my BMW.
Three months in, I started to hear a wobble from the rear of the car. After taking it to the shop, they noticed that the bolts that held the wheel on were snapping off. Anyway after numerous shops and hundreds spent, they finally figured that one of the wheels was defective and not cut correctly. They had to machine the wheel to straiten the bulge.
I approached UAP as I was well within the warranty period of one year and have been getting the run around ever since. They asked for receipts, pictures and kept telling me that they are checking with their factory in China.
The owner (Jacky) has been dealing with it apparently but I have not seen anything out of him. I have only asked them to cover the costs of the repairs which was about $ 300 but they have refused saying that they cannot do it unless the factory covers it and they are «waiting to hear back from them.»
Their customer service is horrendous and the product they resell is garbage.
Very unprofessional… Stay away from these bozos.

This is by far the worst service I’ve gotten. Been practically giving them money and business and it seems that they don’t know what they’re doing. I kept telling them to confirm the wheel size and assured me the the wheels fit. Once we installed the wheels we find out they are wrong offsets. Waste of 2 hrs. To make matters worse I called them to assure I would still like to buy rims but no replies and the response is, «oh I forgot… lemme get back to you.»

Pretty bad customer service. I called to verify if they had a set of rims I wanted. Their website they had it in stock. When I called he said they didn’t have them. No big deal. I asked if could order it for me. He said «vmr doesn’t come in for another week, you can call back and see if we have it in a week» …he didn’t even say he could get them for me or find any type of answer to satisfy a customer who is about to spend at least 1300 at this establishment. Why should I wait and hope to see if they will have it in a week? I might as well order it on another website for 100 cheaper. I would rather go to a shop and get them on my car but if this is the case. Ordering thru modbargains would be better. Thumbs down for this business

Are you kidding me? Really? After market replica wheels at a great price? With a great sales guy who knows about the product? Jackie hook it up. I’m not the easiest customer with so many questions and concerns, but Jackie at UAP handled them all with a reassuring smile and confidence. He helped me pick out some new kicks for my ride, suggested appropriate sizing, and worked with me to get a good deal with a no-​nonsense easy to understand price that included completed installation.
The location is a little out of the way and the shop is small with limited selection, but sometimes that’s exactly what you need to make decisions faster. His shop installed them in a quick manner while I waited, gave access to their warehouse WIFI and replaced two missing lug nuts on one of the tires. Couldn’t ask for more.
Its only day one with the new kicks and tires but so far so good. I can’t speak of the qualify of the tires I bought as a part of the wheel package just yet, but while they weren’t the name brand, nor did they get the best reviews online, they were solid all day today. Ill update if I have any concerns and more importantly go to Jackie should I need anything more.
UAP advertises via craigslist and they also sell/​ship through Ebay, but if your in the Bay Area and shopping for aftermarket replica kicks for your BMW/​Audi/​Merc/​Land Rover, you need to talk to Jackie first. You won’t be disappointed. And no, I wasn’t compensated in any way for this endorsement except for the excellent service I received. I wouldn’t hesitate to give my referral for UAP and Jackie.