Walgreens

This is for the Pharmacy Department: I wish the staff were more polite. Francis is so rude. There was an older woman in front of me trying to get her order in and he was so disrespectful, making fun of her broken English. When she left he talked crap about her to me, which was awful. I have seen him be disrespectul to other customers. He shouldn’t be in customer service. He never says thank you, and looks so upset all the time. He also messed up on my order, and never goes the extra step to make cuatomers feel happy. Yuck! Rude!

I went there today while on my walk to buy refreshments, and since i’m there i wanted to use the facilities. The person at the counter told me that she would need to call somebody to allow me access to the restroom. She then announced «customer service request for the men’s restroom» over the intercom and made me wait by the facility door. After a couple seconds, the intercom again blared with an announcement that the «restroom is out of order…»
Instead of announcing my business over the intercom for all the world to hear, they should have, first of all, put an «out of order» sign and they should have called the person on the register to at least semi-​privately inform me, or better yet, for the person on the other side of the intercom to come over and tell me in person.
Instead, all the customers in line looked at me, knowing that I’m the one who requested to use the lavatory.
I’ve never felt so humiliated in my life for this lack of respect. Their blatant misuse of technology and laziness is astounding.

Since I have time (I’ve been waiting here in line for 20 minutes to just get a chance to get to counter to pick my ready prescription) I thought I would update my review. In case anyone cares or wonders, this place continues to be terrible. The hold up? The pharmacy calling all around for the guy in front of me who isn’t sure about his insurance. The person person sitting in a chair moaning about their long wait at the hospital and subsequent wait here. I just want to grab my waiting meds and pay for them. Can I please just pay? I’m so bored…

The manager Scott will not help me out i was there to buy formula that was $ 29.99 and i had a coupon for $ 8.00 that i had the day before. The right product the right size and the right quantity. SCOTT say he could not take the coupon that is false advertisement. I was there with my baby waiting for him to call corporate and see why because he did not even knew why. So helpless lazzy guy that made me wait for a very long item. To do nothing Scott does not deserve to be a manager. Managers supposed to help customers. He just send me home and of course i needed formula had to buy ot regular price. I at least would have get the customer info fix the problem with whoever he was on the phone with (it was a walgreens coupon) and call the customer back, but no he was just to lazy to do that. On the other hand Norma was very helpful but she can only do so much.

I have lived in this area for 13 years, and I have been a customer at this Walgreens since I moved here. Today I went to make prints of some photos, but the machine/​computer couldn’t connect to my phone.
I went home and ordered the prints on my computer, and later, went to pick them up.
No one was in photo and I asked the manager to call someone. She did, and then watched me waiting. After some time, I asked her to call again and she said ‚“I’m helping you,“
She found my pictures and told me that she would «walk me to the checkout,» to pay for them. When I told her I hadn’t finished shopping yet, she grabbed the photos and said I could not take them unless I paid.
Guess I’ll just have to go to the Castro Valley Walgreens.

There truly is so much ignorance and judgement in this world. I went to pick up my prescription from my local drug store and the lead pharmacist was so rude and in fact even managed to insult me… I proceeded to pick up my medication which was called in by my endodontist! He asked to see my identification and my medical card. That was fine and I handed it to him and then he asked his assistant to show him my prescription slip I turned in. Again all standard. And then he proceeded to look at me and then ask me, «you sure you have insurance?» I said, «yes of course I do you saw my cards!» He proceeds to look at me some more and then finally he said, «you don’t look like you would have insurance!» I then said, «what does a person who looks like insurance look like to you?» He said «well you also have a discount card»…at this point I am livid because 1. I’m in pain 2. I want my meds 3. Is this guy really saying these things to me? I said, «my employer has a health and wellness program so yes we get discounts on our prescriptions as well as insurance! I don’t know what you are trying to imply sir but I gave you the same things CVS pharmacy asked of me so I would like to pay for my items now!» Btw I’m dressed business casual because I came from work. How does someone with insurance look?

Walgreens has lots of parking spaces here, mostly filled. store is empty of patrons.
meds sought über pricery, locked up behind plexy. so passed
most edibles pricey. some «on sale» so end pricing reasonable
drink: «kickstart» mt dew (.99. after promo)
–nasty black cheery tast, 19grms of high frutose corn,
various chemicals and additives.= nasty.
checkout:
–friendly, 3 stars for that.
–2 stars for overall high pricing policy.

Ravi Singh, the store manager, saved my mother’s birthday gift! I ordered wallet size prints of my sisters and I, uploaded them online, but for some reason one of the photos was cropped when printed and only printed half the photo. Ravi explained it to me when I arrived and he saw my disappointment. He had me upload the photo again after I cropped it accordingly and he re-​printed it. The photos turned out great. I really appreciate Ravi going above and beyond to help me out. Thank you Walgreens for hiring excellent staff and to Ravi for making my mom’s birthday gift perfect!

Dropped off my brothers prescription at 12 noon the pharmacy manager entered it in said no problem. I asked if it would be ready around 730. He said yes they dont close until 9. I went back at 730 and they tell me they ran out of this medication!!! talk about irritating. I then asked why they didnt call me. She had no answer. I know it wasnt her fault. She at least called around and found another walgreens closeby to see if they had any. They had 5 left. I picked up those 5 pills they promised me the rest Monday. I hope they have them then.

I really like this Walgreens, it’s never overcrowded & the staff works hard and is always very nice. I’ve been coming here for years now & I’ve never seen the store dirty & they always have things very organized. And not to mention it’s In a great location, right by the freeways, gas station & close enough to my house!

Open 24 hours.
I thought this referred to the opening times of the store. Lately I think I am mistaken and 24 hours refers to the amount of time you are kept waiting while the pharmacist prepares your prescription.
I guess im more pissed because they stop taking my insurance blue cross PPO

Location is good, and service is great. Not many Walgreens offering good service these days. Prices are a little high for a drug store.

I rarely buy my toiletries at Walgreens/​CVS/​etc just because it’s way more expensive than Target. However, this place is down the hill from my house and when I’m in a rush it gets the job done.
All the workers are nice (at least the ones I’ve encountered). It is a bit cramped in there but if you take the time you’ll find what you’re looking for, hopefully.
Verdict: Convenient, nice workers, and has some great finds if you take the time to look!

This Walgreens is annoying because right away, just like every store it seems in Hayward, I get tailed by the security and the store manager. They totally shadow me through the whole store, trying to be casual about it, just «happening to turn down my aisle» or «bump into me» — «oops, hi again!»
Once, the store manager even came rushing to tell me that someone was out stealing my bike, which I had very securely locked with a very solid thick cable combo lock on the side railing. Once again, another Hayward shopping experience with ABSOLUTELY NO PLACE TO PARK AND LOCK MY BIKE. What is going on here, Hayward?
I rush out to find absolutely nobody but Caspar the friendly ghost and father winter just chillin’. The manager swore he saw someone and «ran them off himself» – (oh now it’s a «them?») I don’t get the game, but once again, if I had a place to lock my bike, I wouldn’t have to lock it up around the corner where no one could see it. Hrmm, that makes me wonder — why was the store manager outside around the side of the building anyway? I suspect a setup.
I took unusually long trying to decide what to buy, because what I really wanted to get, just wasn’t happening. I was after printer ink. I needed mine refilled, and I checked online and they said they could do it at this store. Surprise, though, because the guy says they «just» stopped refilling my model, specifically. And then he says they don’t refill it unless they carry it, but surprise, they carry it! Brand new! And it’s of course overpriced. I decide that it was worth the trip to go all the way almost 4 miles away on my bike to Walmart just to get the printer ink brand new for $ 5.50 less than this store. I must have been bored.
I then decided to put everything else I almost got back. I passed by all the security guards as I went to replace everything in each aisle, almost on a first name basis now. I do decide however, for some stupid reason, to get 2 pairs of leg warmers because they are on sale for 2/​$ 5. So they still are sitting on my shelf there ready to be worn.
Anway, I’ve had trouble with their pharmacist here before, who argued me to death he could not run my insurance (Medi-​Medi). He even was on hold with them and they were trying to walk him through it, and he couldn’t get it, and he tried to get me to call to get a Prior Authorization (PA) instead, because of his incompetence. SO I no longer fill my meds at Walgreens anymore because of his butt, but this was months ago, so this isn’t related to this trip. But it does affect the quality of the store.
Boring, and creepy.

Drive by this Walgreens every day to and from work. I like how its right by the 580-​freeway so I can just pick up what I need and go.
I came by one morning to drop off my waterproof camera and the rep told me noone is at photo until 9am. It was 8:50am. are you serious?! You can’t take my camera and give it to that person???
Luckily, another Walgreen rep was nice enough to come up and ask what I need. she took my photo order and I was on my way to work. Came back later that evening to pick up my pictures and the price per photo have gone up!.. I haven’t got pictures printed in maybe 3 – 5 years so I was a bit shocked with the price.
I also picked up my presciptions, and I was given the generic. No bueno. The pharmacy staff was cool and took my meds back and did a refill. but apparently they were out of stocked with what I need. Staff was very apologetic and I didn’t need my meds yet anyways. Its not like I was going out of my way in having to come back again so I was OK with that.

This particular Walgreens is just like the others when it comes to its regular stock. However, the pharmacy, and in particular the head pharmacist, is terrible. The pharmacist is rude, completely not knowledgeable when it comes to the laws of CA and how they pertain to drugs and renewals of prescriptions. Walgreens sent me a gift check if I transfered a prescription from another drug store, and the pharmacist refused to do it.
This pharmacy also charges the Rx copay, even if the drug costs less than the copay. If I ask for the cash price, they will quote the highest end retail price as the reason for them charging the copay. My local Rite-​Aid charges only the cost of the drug or the copay, whichever is less.
Don’t use this Walgreens. If you need a Walgreens, go to another one.

ok… now I don’t know anything about free and public massages from a Walgreens… and I especially don’t know anything about massages in public that «get the job done.» ;) j/​k
So this is a Walgreens… it’s a bit ghetto in the fact that they have some stuff locked up in glass cases (lense rinse?). and it’s a bit ghetto from the standpoint that the outside is a bit dirty… but I found the inside to be a typical Walgreens… clean, possibly a little on the cluttered side, but I can deal with that, and the service was fast and polite.

They now have a massage chair in the pharmacy waiting area. Ok, it’s not the super fancy Lazy Boy style ones that your successful friends own, but for free, it does the job.